Customer Enablement Manager Jobs in Atlanta, GA

INTRODUCTION

Join our Atlanta, GA team as a Sales Enablement Analyst, where you'll help the domestic sales organization adopt the tools, training, and processes that drive stronger commercial execution. Guided by Principle Based Management™ (PBM), you will serve as the front-line coordinator for CRM support—helping users report issues, routing requests to the right technical partners, tracking progress, and communicating updates—while reinforcing standard processes and removing friction for users. This hybrid, individual contributor role reports to the Senior Manager, Commercial Capability and AI Enablement, supports enterprise-level sales enablement across the business, and requires a willingness to travel up to 25% for field support, training, and working sessions.

OUR TEAM

Georgia-Pacific is a dynamic, mission-driven team that tackles tough industry challenges by blending bold innovation with practical execution to create measurable impact. Here, you'll find a collaborative, high-performance culture where your ideas are valued, ownership is encouraged, and career growth is accelerated through mentorship and real responsibility.

WHAT YOU WILL DO

• Coordinate CRM support by helping users report issues, routing requests to technical partners, tracking progress, and surfacing recurring themes that may require training, documentation, or process reinforcement.
• Support sales tool onboarding for new hires, including access requests, CRM setup handoffs, training enrollment, resource sharing, and follow-up support.
• Maintain the sales enablement training calendar and coordinate virtual sessions for CRM, Demandbase, LinkedIn Sales Navigator, AI tools, and related enablement topics.
• Prepare recurring adoption and usage reporting, translating data and field feedback into clear observations that help leaders identify gaps and reinforcement needs.
• Partner with Sales Enablement, Sales Technology, and business leaders to communicate updates, reinforce key behaviors, and support consistent field execution.
• Identify adoption barriers and escalate recurring issues, trends, or gaps to the appropriate owners.

BASIC QUALIFICATIONS

• 3+ years of experience in sales enablement, sales operations, CRM support, training coordination, or a related commercial support role.
• Experience working with CRM systems and supporting business users in a sales environment.
• Experience coordinating onboarding, training logistics, content maintenance, or related enablement execution activities.
• Strong organizational skills with the ability to manage multiple recurring responsibilities and priorities.
• Experience using reporting or dashboard tools to track usage, adoption, or activity trends. Strong written and verbal communication skills.
• Ability to translate system updates, support issues, and usage trends into clear, practical communication for business users.

PREFERRED QUALIFICATIONS

• Experience supporting Microsoft Dynamics CRM, Demandbase, LinkedIn Sales Navigator, or similar sales tools.
• Experience coordinating user access, issue triage, or production support in a commercial technology environment.
• Familiarity with virtual training delivery, enablement calendars, and maintenance of user documentation or learning resources.
• Experience preparing recurring usage or adoption reporting for business stakeholders.
• Exposure to AI-enabled productivity tools such as Copilot or other sales workflow tools.
• Experience working in manufacturing, packaging, or another operationally complex B2B sales environment.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

HIRING PHILOSOPHY

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

WHO WE ARE

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day—to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

OUR BENEFITS

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength—focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes—medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

EQUAL OPPORTUNITIES

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).