Entry Level Customer Experience Consultant Jobs
New grad customer experience consultant jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on portfolio can matter more than a long resume. Most openings are on-site, remote, and hybrid roles across Retail, Consulting & Professional Services, and Healthcare & Medical Services, with employers like Bath & Body Works, Charles River Associates, and Five Below hiring at this level now.
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INTRODUCTION
As the Retail Experience Manager, you’ll assume the day-to-day leadership duties of your Best Buy home store or group of stores to provide excellent employee and customer experiences. You’ll assign resources based on customer traffic and business needs throughout your assigned store or stores in your designated micro-market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Empower employees to provide excellent customer experiences
- Drive employee experience strategy across the micro-market
- Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
- Lead efforts to maximize results or provide course correction as needed
- Help drive sales and operational success within an assigned home location or across the micro-market as needed
BASIC QUALIFICATIONS
- 1 year of experience as a supervisor or manager in business, military or related fields
- 2 years of sales or customer service experience
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Previous experience in retail, sales or customer service
- Consumer electronics industry experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE
Full time
INTRODUCTION
As the Retail Experience Manager, you’ll assume the day-to-day leadership duties of your Best Buy home store or group of stores to provide excellent employee and customer experiences. You’ll assign resources based on customer traffic and business needs throughout your assigned store or stores in your designated micro-market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.
ROLE AND RESPONSIBILITIES
- Empower employees to provide excellent customer experiences
- Drive employee experience strategy across the micro-market
- Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
- Lead efforts to maximize results or provide course correction as needed
- Help drive sales and operational success within an assigned home location or across the micro-market as needed
BASIC QUALIFICATIONS
- 1 year of experience as a supervisor or manager in business, military or related fields
- 2 years of sales or customer service experience
- 1 year of experience managing and reviewing operational expenses and revenue
PREFERRED QUALIFICATIONS
- Previous experience in retail, sales or customer service
- Consumer electronics industry experience
- Multi-location retail experience
WHAT’S IN IT FOR YOU
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
APPLICATION DEADLINE
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
POSITION TYPE
Full time
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Who's Hiring
Top Industries Hiring
- Retail21
- Consulting & Professional Services20
- Healthcare & Medical Services18
- Technology & Software14
- Construction & Real Estate8
Entry Level Customer Experience Consultant Jobs: Frequently Asked Questions
How do I get an entry level customer experience consultant job?
Start by building hands-on experience through internships, volunteer customer-facing roles, or coursework in communications, business, or UX. Employers at this level look for candidates who can demonstrate empathy, active listening, and problem-solving in real situations. A portfolio showing how you resolved a customer issue or improved a process, even from a class project, gives you a concrete edge over candidates with only a resume.
Which companies hire entry level customer experience consultants?
Companies hiring entry level customer experience consultants right now include Bath & Body Works, Charles River Associates, and Five Below, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from a mix of consumer-facing businesses, technology firms, and professional services companies that invest in structured onboarding and training programs for new team members.
Are there remote entry level customer experience consultant jobs?
Yes, though availability varies by employer and role type. About 36% of entry level customer experience consultant openings are remote or hybrid as of November 2026, giving candidates flexibility in where they work. Many remote postings at this level still include some on-site orientation or team collaboration requirements, so check each listing for specific location expectations before applying.
Are these new grad customer experience consultant jobs?
Yes, these listings include new grad, recent graduate, and junior roles that welcome candidates with little or no professional experience. A new grad-friendly posting typically welcomes zero to two years of experience, accepts internships or class projects as qualifying work, or asks for a portfolio rather than a formal employment history. Look for language like "no experience required" or "training provided" as reliable signals.
Which industries hire the most entry level customer experience consultants?
Entry Level customer experience consultant roles concentrate in Retail, Consulting & Professional Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they serve large customer bases and need entry level staff to handle inquiries, resolve issues, and build client relationships as part of structured teams.