Mid Level Customer Operations Manager Jobs

Mid level customer operations manager jobs go to professionals ready to own workflows end to end, drive process improvements with limited oversight, and mentor junior team members across customer-facing functions. Openings cover Technology & Software, Retail, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like Amazon, Paylocity, and TE Connectivity hiring at this level now.

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Overview

Open roles361+
Top stateCalifornia
Top employerAmazon
Top cityNew York, NY
Work type73% On-site
Top industryTechnology

Showing 5 of 361+ Mid Level Customer Operations Manager jobs

Piedmont Healthcare
Mgr Financial Planning
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Piedmont Healthcare
New 1m ago
Mgr Financial Planning
Piedmont Healthcare
Atlanta, Georgia
Business Strategy
Product Management
Project Management
Master's degree in accounting
10,000+

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American Airlines
Manager, Airport Customer Operations
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American Airlines
New 1m ago
Manager, Airport Customer Operations
American Airlines
Miami, Florida
Business Operations
Customer Service
Customer Success
High school diploma or GED
10,000+

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BusPatrol
IT Ops Automation Engineer
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BusPatrol
New 1m ago
IT Ops Automation Engineer
BusPatrol
Austin, Texas
Cloud Engineering
Customer Support
IT Support
$70k - $80k/yr
201-500

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Amazon.com
Sr. Product Manager, WW Ops Finance S&A
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Amazon.com
New 1m ago
Sr. Product Manager, WW Ops Finance S&A
Amazon.com
Bellevue, Washington
Customer Success
Solutions Engineering & Architecture
Technical Product & Program Management
$136k - $184k/yr
Bachelor's degree
10,000+

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Amazon.com
Sales Ops Planning Manager, Reverse Logistics (RL)
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Amazon.com
New 1m ago
Sales Ops Planning Manager, Reverse Logistics (RL)
Amazon.com
Sunnyvale, California
Business Operations
Procurement & Purchasing
Procurement & Supply Chain
Supply Chain
$87k - $153k/yr
Master's degree in business administration
10,000+

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Mid Level Customer Operations Manager Job Market

Who's Hiring

  • Amazon
    Amazon33
  • Paylocity
    Paylocity6
  • TE Connectivity
    TE Connectivity6
  • The Home Depot
    The Home Depot5
  • Northrop Grumman
    Northrop Grumman5

Top Industries Hiring

  • Technology & Software87
  • Retail58
  • Healthcare & Medical Services37
  • E-Commerce & Online Marketplaces35
  • Electronics & Hardware17

Mid Level Customer Operations Manager Jobs: Frequently Asked Questions

How do I get a mid level customer operations manager job?

Position yourself around ownership, not just execution. Highlight projects where you led a process improvement, resolved an operational bottleneck, or coordinated across teams without heavy supervision. Tailor your resume to show measurable outcomes, such as reduced resolution times or improved customer satisfaction scores. Applications that demonstrate you can operate independently and influence decisions tend to move forward at this level.

Which companies hire mid level customer operations managers?

Companies hiring mid level customer operations managers right now include Amazon, Paylocity, and TE Connectivity, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from mid-size and enterprise organizations that have enough operational complexity to need experienced managers who can work independently and improve existing processes.

Are there remote mid level customer operations manager jobs?

Yes, though availability varies by employer and industry. About 27% of mid level customer operations manager openings are remote or hybrid as of July 2026, making it a realistic option for candidates who prefer flexibility. Roles that involve cross-functional coordination or team oversight often lean hybrid, while process-focused or analytics-heavy positions are more likely to be fully remote.

How do I move up to a mid level customer operations manager role?

The path from entry level to mid level runs through demonstrated ownership. Build depth by taking on projects beyond your assigned scope, documenting the results, and volunteering for cross-functional work that exposes you to the full customer operations cycle. Employers promoting into mid level roles look for people who have already shown they can manage a process, not just execute tasks within one.

Which industries hire the most mid level customer operations managers?

Mid Level customer operations manager roles concentrate in Technology & Software, Retail, and Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. These sectors tend to drive hiring at this level because their customer volume, operational complexity, and need for consistent service quality create sustained demand for managers who can own workflows and improve them without constant direction.