Entry Level Customer Service Associate Jobs
New grad customer service associate jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or demonstrated communication skills can matter more than a long resume. Most openings are on-site and remote roles across Retail, Banking & Financial Services, and Staffing & Recruiting, with employers like Amazon, Shift4, and Walgreens hiring at this level now.
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Showing 5 of 28+ Entry Level Customer Service Associate jobs
Job Title
Bob’s Squad Support Associate
Job Overview
Join Bob’s Discount Furniture as a Customer Service Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you’ll use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.
This is a full-time, in-store position with required flexibility to work a retail schedule.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
- Guest communication and empathy
- Omnichannel customer support (in-store, phone, digital)
- Order entry and accuracy using support systems
- Cash handling and payment processing
- Multitasking and follow-through
- Problem-solving and root cause analysis
- Positive mindset and professionalism
- Technology adaptability and system usage
Preferred Competencies & Skills
- Experience in retail, call centers, or customer service
- Sales or CRM system familiarity
- Experience supporting store operations or fulfillment
Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Benefits & Perks
- National Medical, Dental, and Vision Insurance
- Paid Vacation, Sick Days, Holidays, and your Birthday
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance
- Legal & Financial Planning assistance and wellness resources
- Tuition Reimbursement and employee scholarships
- Ongoing training and career development through Workday Learning
- Employee Discount on Day 1, plus merchant partner savings
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications
- Must be at least 18 years old to be considered for employment with Bob’s
- Ability to work flexible retail hours
- Strong verbal communication, judgment, and customer service skills
- Basic computer proficiency and willingness to learn new technologies
Physical Demands
- Ability to stand and walk on showroom floor
- Ability to sit and perform computer-based work at a desk
- Ability to speak clearly on phone and use standard office equipment
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Job Title
Bob’s Squad Support Associate
Job Overview
Join Bob’s Discount Furniture as a Customer Service Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you’ll use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.
This is a full-time, in-store position with required flexibility to work a retail schedule.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
- Guest communication and empathy
- Omnichannel customer support (in-store, phone, digital)
- Order entry and accuracy using support systems
- Cash handling and payment processing
- Multitasking and follow-through
- Problem-solving and root cause analysis
- Positive mindset and professionalism
- Technology adaptability and system usage
Preferred Competencies & Skills
- Experience in retail, call centers, or customer service
- Sales or CRM system familiarity
- Experience supporting store operations or fulfillment
Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Benefits & Perks
- National Medical, Dental, and Vision Insurance
- Paid Vacation, Sick Days, Holidays, and your Birthday
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance
- Legal & Financial Planning assistance and wellness resources
- Tuition Reimbursement and employee scholarships
- Ongoing training and career development through Workday Learning
- Employee Discount on Day 1, plus merchant partner savings
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications
- Must be at least 18 years old to be considered for employment with Bob’s
- Ability to work flexible retail hours
- Strong verbal communication, judgment, and customer service skills
- Basic computer proficiency and willingness to learn new technologies
Physical Demands
- Ability to stand and walk on showroom floor
- Ability to sit and perform computer-based work at a desk
- Ability to speak clearly on phone and use standard office equipment
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
See All 28 Entry Level Customer Service Associate Jobs
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Find JobsEntry Level Customer Service Associate Job Market
Who's Hiring
- Amazon19
- Shift43
- Walgreens2
- Jobot1
- Drybar1
Top Industries Hiring
- Retail
- Banking & Financial Services
- Staffing & Recruiting
Entry Level Customer Service Associate Jobs: Frequently Asked Questions
How do I get an entry level customer service associate job?
Focus on roles that explicitly welcome zero to two years of experience, then highlight any internship work, volunteer experience, or coursework that shows you can handle customer-facing situations. Employers at this level look for strong written and verbal communication, patience, and a willingness to learn internal tools and processes. A cover letter that reflects genuine enthusiasm for helping customers can set a junior candidate apart.
Which companies hire entry level customer service associates?
Companies hiring entry level customer service associates right now include Amazon, Shift4, and Walgreens, based on current listings on Migrate Mate as of November 2026. Retail chains, financial services firms, healthcare networks, and technology companies tend to hire most heavily at this level because they maintain large customer-facing teams with regular turnover and room for new graduates to grow.
Are there remote entry level customer service associate jobs?
Yes, though availability varies by employer and industry. About 9% of entry level customer service associate openings are remote or hybrid as of November 2026, making this one of the more accessible roles for candidates who prefer to work from home. Many remote positions at this level require a quiet workspace and a reliable internet connection rather than prior experience.
Are these new grad customer service associate jobs?
Yes, the listings here include new grad, recent graduate, and junior customer service associate roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or volunteer work in place of full-time history, or mentions that training is provided. Candidates who can point to a customer-facing internship or a strong portfolio of service interactions tend to be competitive for these roles.
Which industries hire the most entry level customer service associates?
Entry Level customer service associate roles concentrate in Retail, Banking & Financial Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they serve high volumes of customers daily, need consistent staffing on front-line support teams, and are structured to onboard and train candidates who are new to the profession.