Customer Service Jobs in Virginia
Customer Service jobs in Virginia are open across Richmond, Virginia Beach, and Fredericksburg and other Virginia metros, with employers like Starbucks, State Farm, and Walgreens hiring at every experience level. Find a role that fits below and apply directly.
Find Customer Service JobsOverview
Showing 5 of 3,949+ Customer Service jobs
JOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
BENEFITS OF JOINING CALIBER
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay – Paid weekly and eligible for overtime
- Paid Vacation & Holidays – Begin accruing day 1
- Career growth opportunities – We promote from within!
- A career for life – You’ll gain hands-on experience within a production shop
REQUIREMENTS
- 1+ years of experience within a customer facing environment
ABILITIES/SKILLS/KNOWLEDGE
- Effective verbal and written communication skills
- Ability to navigate multiple software systems, i.e., Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
- Ability to work in a collaborative environment
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care – offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
JOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
BENEFITS OF JOINING CALIBER
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay – Paid weekly and eligible for overtime
- Paid Vacation & Holidays – Begin accruing day 1
- Career growth opportunities – We promote from within!
- A career for life – You’ll gain hands-on experience within a production shop
REQUIREMENTS
- 1+ years of experience within a customer facing environment
ABILITIES/SKILLS/KNOWLEDGE
- Effective verbal and written communication skills
- Ability to navigate multiple software systems, i.e., Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
- Ability to work in a collaborative environment
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care – offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
See All 3,949+ Customer Service Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Customer Service JobsCustomer Service Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Customer Service Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- Starbucks263
- State Farm239
- Walgreens192
- AutoZone161
- CVS Health114
Top Industries Hiring
- Retail1,016
- Food & Beverage572
- Insurance293
- Automotive289
- Healthcare & Medical Services276
What Virginia Employers Look For
The qualifications that appear most often in customer service jobs across Virginia.
- One or more years of customer-facing experience in a contact center or retail environment
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills across phone, email, and chat
- High school diploma or equivalent, with some roles requiring an associate or bachelor's degree
- Ability to meet average handle time and customer satisfaction score targets
- Familiarity with ticketing systems, order management tools, or helpdesk software
Customer Service Jobs in Virginia: Frequently Asked Questions
How many customer service jobs are there in Virginia?
There are 3,949+ customer service openings in Virginia on Migrate Mate as of June 2026, with the most roles in Richmond, Virginia Beach, and Fredericksburg. New positions post regularly as employers across Virginia hire.
How much do customer services make in Virginia?
Customer services in Virginia earn a median of about $42,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,210 for the lowest 10% to over $61,350 for the top 10%. Pay rises with experience, specialty, and employer.
Which Virginia cities have the most customer service jobs?
Richmond, Virginia Beach, and Fredericksburg have the most customer service openings in Virginia right now, with additional roles spread across smaller metros statewide.
Which companies hire customer services in Virginia?
Employers hiring customer services in Virginia include Starbucks, State Farm, and Walgreens, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service jobs in Virginia?
Yes. About 4% of customer service openings tied to Virginia are remote or hybrid as of June 2026. The rest are on-site roles based in Virginia metros.
How do I apply for customer service jobs in Virginia?
You can apply to customer service jobs in Virginia directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Virginia location, then apply to each one that fits.
See All 3,949+ Customer Service Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Customer Service Jobs