Customer Service Management Jobs in Minnesota
Customer Service Management jobs in Minnesota are open across Minneapolis, Bloomington, and Saint Paul and other Minnesota metros, with employers like State Farm, KFC, and Wendy's hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 1,142+ Customer Service Management jobs
INTRODUCTION
The Associate Information Technology Asset Management (ITAM) Hardware Coordinator is responsible for configuring and deploying hardware assets throughout their lifecycle, including maintaining inventory records, coordinating with application teams, performing audits, and providing basic troubleshooting support. This role also involves installing and integrating workstations (desktops, laptops, tablets, and mobile devices) at various locations, configuring equipment for on-site deployment, setting up onsite details (e.g., default printer), and performing asset tracking activities. Additionally, the associate will coordinate with customers by responding to calls, emails, and service tickets to ensure smooth integration and functionality across multiple sites.
Responsibilities
- Deploy and configure end-user hardware (desktops, laptops, printers, mobile devices).
- Configure hardware to meet software, functionality, and cable management requirements of the user.
- Configure equipment for deployment, including setting up default printers.
- Track and manage hardware assets and maintain inventory records.
- Provide basic troubleshooting to resolve basic deployment issues for end-users.
- Install and integrate workstations at various locations.
- Provide clear instructions to technical resources for deployment activities.
- Replace or migrate data on new or old computers.
- Perform Install/Move/Add or Change (IMAC) activities.
- Responsible for performing work at multiple sites and transporting equipment as needed within a scheduled shift.
- Perform desk-side support activities and assist new members with network capabilities.
- Create and provide reports on project status and asset locations.
- Support project management and maintain data for ongoing projects.
BASIC QUALIFICATIONS
- Basic knowledge of printers, networking, and connectivity of devices.
- Able to handle routine tasks and assist in asset tracking and maintenance.
- Ability to follow processes involved in supporting large-scale projects.
- Understands the fundamental concepts and terminology but has little to no hands-on experience.
- Understands the fundamental concepts of providing technology solutions for customer requests but has limited hands-on experience.
- Shows potential for developing decision-making skills in this area.
- Able to assist and support team members with basic tasks.
- 1 year experience working in a customer service environment.
- Shows basic written and verbal communication skills.
- Reliable personal transportation to perform work at multiple sites during a scheduled shift.
- Ability to occasionally work flexible hours, evenings/weekends, depending on project requirements.
- Drivers License
PREFERRED QUALIFICATIONS
- A.A./A.S. in computer science, IT, or a relevant technical field.
- 1 year experience in an IT role, particularly with deployment and technology migration.
- Experience in technical knowledge of endpoint solutions (desktops, laptops, tablets, phones, networks, printers, scanners, etc.).
- CompTIA A+ certification
COMPENSATION
- $21.84 - $30.83 Hourly
INTRODUCTION
The Associate Information Technology Asset Management (ITAM) Hardware Coordinator is responsible for configuring and deploying hardware assets throughout their lifecycle, including maintaining inventory records, coordinating with application teams, performing audits, and providing basic troubleshooting support. This role also involves installing and integrating workstations (desktops, laptops, tablets, and mobile devices) at various locations, configuring equipment for on-site deployment, setting up onsite details (e.g., default printer), and performing asset tracking activities. Additionally, the associate will coordinate with customers by responding to calls, emails, and service tickets to ensure smooth integration and functionality across multiple sites.
Responsibilities
- Deploy and configure end-user hardware (desktops, laptops, printers, mobile devices).
- Configure hardware to meet software, functionality, and cable management requirements of the user.
- Configure equipment for deployment, including setting up default printers.
- Track and manage hardware assets and maintain inventory records.
- Provide basic troubleshooting to resolve basic deployment issues for end-users.
- Install and integrate workstations at various locations.
- Provide clear instructions to technical resources for deployment activities.
- Replace or migrate data on new or old computers.
- Perform Install/Move/Add or Change (IMAC) activities.
- Responsible for performing work at multiple sites and transporting equipment as needed within a scheduled shift.
- Perform desk-side support activities and assist new members with network capabilities.
- Create and provide reports on project status and asset locations.
- Support project management and maintain data for ongoing projects.
BASIC QUALIFICATIONS
- Basic knowledge of printers, networking, and connectivity of devices.
- Able to handle routine tasks and assist in asset tracking and maintenance.
- Ability to follow processes involved in supporting large-scale projects.
- Understands the fundamental concepts and terminology but has little to no hands-on experience.
- Understands the fundamental concepts of providing technology solutions for customer requests but has limited hands-on experience.
- Shows potential for developing decision-making skills in this area.
- Able to assist and support team members with basic tasks.
- 1 year experience working in a customer service environment.
- Shows basic written and verbal communication skills.
- Reliable personal transportation to perform work at multiple sites during a scheduled shift.
- Ability to occasionally work flexible hours, evenings/weekends, depending on project requirements.
- Drivers License
PREFERRED QUALIFICATIONS
- A.A./A.S. in computer science, IT, or a relevant technical field.
- 1 year experience in an IT role, particularly with deployment and technology migration.
- Experience in technical knowledge of endpoint solutions (desktops, laptops, tablets, phones, networks, printers, scanners, etc.).
- CompTIA A+ certification
COMPENSATION
- $21.84 - $30.83 Hourly
See All 1,142+ Customer Service Management Jobs in Minnesota
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Find JobsCustomer Service Management Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Customer Service Management Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
- State Farm129
- KFC96
- Wendy's92
- McDonald's39
- AutoZone35
Top Industries Hiring
- Food & Beverage285
- Retail201
- Insurance155
- Hospitality & Tourism141
- Automotive47
What Minnesota Employers Look For
The qualifications that appear most often in customer service management jobs across Minnesota.
- 3-5 years of experience managing customer service teams or contact center operations
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Demonstrated ability to track and improve KPIs including CSAT, NPS, and first-contact resolution
- Experience hiring, coaching, and conducting performance reviews for frontline agents
- Bachelor's degree in business, communications, or a related field, or equivalent experience
- Familiarity with workforce management tools and scheduling software for agent coverage
Customer Service Management Jobs in Minnesota: Frequently Asked Questions
How many customer service management jobs are there in Minnesota?
There are 1,142+ customer service management openings in Minnesota on Migrate Mate as of June 2026, with the most roles in Minneapolis, Bloomington, and Saint Paul. New positions post regularly as employers across Minnesota hire.
How much do customer service managements make in Minnesota?
Customer service managements in Minnesota earn a median of about $76,440 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,920 for the lowest 10% to over $106,100 for the top 10%. Pay rises with experience, specialty, and employer.
Which Minnesota cities have the most customer service management jobs?
Minneapolis, Bloomington, and Saint Paul have the most customer service management openings in Minnesota right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service managements in Minnesota?
Employers hiring customer service managements in Minnesota include State Farm, KFC, and Wendy's, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service management jobs in Minnesota?
Yes. About 6% of customer service management openings tied to Minnesota are remote or hybrid as of June 2026. The rest are on-site roles based in Minnesota metros.
How do I apply for customer service management jobs in Minnesota?
You can apply to customer service management jobs in Minnesota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Minnesota location, then apply to each one that fits.
See All 1,142+ Customer Service Management Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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