Support Lead Jobs in Minnesota
Support Lead jobs in Minnesota are concentrated in the Twin Cities metro, with additional hiring in Rochester and Duluth, where organizations like Best Buy, UnitedHealth Group, and Mayo Clinic maintain large, established operations. Demand is strongest for support leads with experience in technical support, customer operations, and healthcare services coordination. Minnesota's market draws candidates from entry-level team lead roles through senior support management, with consistent openings across technology, healthcare, and retail sectors. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 21+ Support Lead jobs
Pathways to Community (PTC) realizes our employee’s success leads to higher quality of care for our Individuals. Join our high energy and collaborative team and truly make a difference every day!
Lead Schedule:
Every Saturday 12:00pm- 10:00pm Sunday
(34 hours per week)
Compensation: $20 per hour during the day/ $14.50 per hour overnight.
In this role you will be making a difference by:
- Supporting individuals with daily needs including personal cares
- Scheduling activities
- Administering medications
- Cooking and housework
- Ensuring house safety
- Provide constant supervision
- Transportation to appointments and community events
- Coaching and mentoring staff
- Maintaining proper documentation and logs of all consumer-based activities, medications, and other items in compliance with PTC and other guidelines, policies, and regulations.
- Carry a valid driver’s license, proof of insurance, and have daily access to a reliable vehicle
- Hold an acceptable driving record
- Possess strong English communication skills
- Have the ability to cover shifts beyond you own as necessary
- Be able to participate in water activities (pool, waterslides, hot tub, etc.)
- Be able to pass a DHS and nationwide criminal background check
- Have previous experience working with individuals with developmental disabilities is required.
Pathways to Community is an Affirmative Action and Equal Opportunity Employer.
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Pathways to Community (PTC) realizes our employee’s success leads to higher quality of care for our Individuals. Join our high energy and collaborative team and truly make a difference every day!
Lead Schedule:
Every Saturday 12:00pm- 10:00pm Sunday
(34 hours per week)
Compensation: $20 per hour during the day/ $14.50 per hour overnight.
In this role you will be making a difference by:
- Supporting individuals with daily needs including personal cares
- Scheduling activities
- Administering medications
- Cooking and housework
- Ensuring house safety
- Provide constant supervision
- Transportation to appointments and community events
- Coaching and mentoring staff
- Maintaining proper documentation and logs of all consumer-based activities, medications, and other items in compliance with PTC and other guidelines, policies, and regulations.
- Carry a valid driver’s license, proof of insurance, and have daily access to a reliable vehicle
- Hold an acceptable driving record
- Possess strong English communication skills
- Have the ability to cover shifts beyond you own as necessary
- Be able to participate in water activities (pool, waterslides, hot tub, etc.)
- Be able to pass a DHS and nationwide criminal background check
- Have previous experience working with individuals with developmental disabilities is required.
Pathways to Community is an Affirmative Action and Equal Opportunity Employer.
DwrJQWsLUK
See All 21 Support Lead Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Support Lead Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
What Minnesota Employers Look For
The qualifications that appear most often in support lead jobs across Minnesota.
- Associate or bachelor's degree in a related field such as business, IT, or communications
- Two or more years of customer support or technical support experience in a team environment
- Demonstrated experience coaching, mentoring, or supervising a support team
- Proficiency with CRM or helpdesk platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills for escalation handling and reporting
- Ability to analyze support metrics and present performance data to management
Support Lead Jobs in Minnesota: Frequently Asked Questions
How do you become a support lead in Minnesota?
Most support lead roles in Minnesota require two or more years of frontline support experience followed by a move into a lead or senior agent position. Minnesota has no state-issued license specific to this role, so employers focus on demonstrated performance, familiarity with support tools, and leadership readiness. A degree in business, communications, or information technology strengthens your candidacy, and certifications from platforms like Salesforce or HDI can accelerate the path to a lead title.
Which companies hire support leads in Minnesota?
Companies currently hiring support leads in Minnesota include Meridian Services, Pathways to Community, and HGA, per current listings on Migrate Mate as of November 2026. Minnesota's concentration of large healthcare, retail, and technology headquarters means many of these employers run sizable in-house support operations with ongoing lead-level openings.
Which Minnesota cities have the most support lead jobs?
Minneapolis, Saint Paul, and Anoka account for the largest share of support lead openings in Minnesota. The Twin Cities dominate because they are home to major corporate headquarters in healthcare, retail, and financial services, while Rochester's concentration of medical and technology employers anchors demand in that market, and Duluth draws openings from regional healthcare and utilities operations.
Are there remote support lead jobs in Minnesota?
Yes, and more than most fields, since support lead work is largely desk-based and manageable over digital tools. About 80% of support lead openings tied to Minnesota are remote or hybrid as of November 2026, reflecting how readily employers allow distributed team oversight. Fully remote roles are most common for technology and SaaS company support teams, while healthcare and retail operations typically require at least a partial on-site presence.
How can I get hired as a support lead in Minnesota with little or no experience?
The most realistic entry path is starting as a frontline support specialist or customer service representative at a large Minnesota employer, then moving into a lead role after demonstrating consistent performance. Organizations like UnitedHealth Group, Best Buy, and regional healthcare systems frequently hire for associate support roles that include internal promotion tracks. Building proficiency in a widely used helpdesk platform and taking on informal mentoring or quality-review responsibilities signals lead readiness to Minnesota hiring managers.
Where can I find and apply to support lead jobs in Minnesota?
You can find and apply to support lead jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated in real time. Search the listings, find roles that match your background and preferred location, and apply directly to the ones that fit.
See All 21 Support Lead Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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