Data Analyst Jobs in St. Louis, MO

Reporting Manager: Director of Technology Services

Team: Systems and Impact

Direct Reports: None

Job Classification: Full Time (36+ hours per week)

Location: Network Headquarters, St. Louis, MO (remote considered for the right candidate)

Work Format: Hybrid — St. Louis-based candidates expected in office a minimum of two days per week

Travel: Occasional travel may be required (up to 10%)

FLSA Status: Exempt

• Salary Range: $66,000 - $70,000

Job Summary

The Salesforce & Data Analytics Specialist plays a dual role at the intersection of platform administration and organizational intelligence. This position is responsible for maintaining and expanding the Hope Ignites Salesforce ecosystem while developing clear, compelling data visualizations that support data-driven decision making across the organization.

This role serves a broad internal audience — from leadership and program staff to fundraising and development teams — translating complex data into actionable insights. The ideal candidate brings hands-on Salesforce administration experience alongside a genuine interest in data storytelling, with proficiency in Tableau (preferred) or Power BI.

We are looking for someone who takes ownership of the tools and data they steward, proactively identifies opportunities to improve how information flows through the organization, and is excited to grow in both platform expertise and data craft. This role also includes access to professional development opportunities as part of an ongoing commitment to your growth.

We embrace AI as a tool to enhance human impact, improve efficiency, and uncover insights while maintaining the importance of human judgment, relationships, and creativity.

Key Responsibilities

Salesforce Administration

• Serve as a primary Salesforce administrator, managing user accounts, profiles, roles, and permission sets for an organization of approximately 300 employees
• Configure and maintain Salesforce objects, fields, page layouts, workflows, flows, and validation rules
• Triage and resolve Salesforce support requests from team members across the organization
• Partner with internal stakeholders to understand business needs and translate them into scalable Salesforce solutions
• Support system integrations and third-party applications connected to Salesforce
• Maintain data integrity through regular audits, deduplication, and data quality initiatives
• Document configurations, processes, and system changes to support ongoing knowledge management
• Collaborate with external Salesforce and Tableau partners on projects, serving as an informed internal point of contact who comes prepared and uses partner time purposefully

Data Visualization & Analytics

• Design, build, and maintain dashboards and reports in Tableau for stakeholders across leadership, programs, and fundraising teams
• Translate data into clear visual narratives that support strategic planning and operational decisions
• Develop and maintain Salesforce reports and dashboards that surface key metrics and trends
• Collaborate with teams to understand their data questions and develop appropriate visualization solutions
• Identify opportunities to improve how data is structured, captured, and used across the organization
• Support a culture of data-informed decision making by helping team members understand and use data effectively
• Enable and contribute to a culture of data-driven decision making

Platform Expansion & Continuous Improvement

• Identify opportunities to expand and optimize the Salesforce ecosystem to better support organizational needs
• Participate in technology initiatives and platform improvement projects
• Participate in projects with external technology partners, coming prepared and contributing effectively to make the most of each engagement
• Stay current on Salesforce releases, features, and best practices, applying relevant updates proactively
• Actively explore and apply AI-enabled features within Salesforce and Tableau to improve efficiency, surface insights, and enhance the quality of our data work
• Contribute to the development of internal training resources and knowledge base documentation

What We’re Looking For

We are looking for someone who is equally comfortable digging into a Salesforce configuration challenge and crafting a dashboard that makes data immediately legible to a non-technical audience. The strongest candidates will bring technical depth, curiosity, and a genuine desire to help the organization use its data well.

Successful candidates will:

• Approach both platform administration and data work with a problem-solving mindset
• Balance technical rigor with clear, accessible communication
• Take initiative in identifying and addressing gaps in data quality, system configuration, or reporting
• Be comfortable working across teams with varying levels of data fluency
• Demonstrate a commitment to continuous learning as tools and organizational needs evolve
• Bring a collaborative, service-oriented mindset to their work
• Maintain a security-conscious approach when managing user access and organizational data

Qualifications

Required

• 2–3 years in a Salesforce-focused role within a nonprofit environment
• Experience building reports and dashboards in Tableau, Power BI or similar tools
• Demonstrated ability to translate data into clear, decision-ready visualizations
• Strong analytical and problem-solving skills
• Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders
• Experience managing CRM data, including imports, deduplication, and data quality practices
• English language proficiency (written and spoken)

Preferred

• Experience with Salesforce Nonprofit Success Pack (NPSP) Strongly preferrred
• Tableau experience specifically (preferred over Power BI)
• Salesforce Administrator certification or advanced certifications (e.g., Advanced Administrator, Platform App Builder)
• Tableau Desktop Specialist or similar data visualization certification
• Experience in a nonprofit or mission-driven organization
• Familiarity with Salesforce Flows, Process Builder, or other automation tools
• Experience with data integration tools or connecting Salesforce to external data sources
• Spanish language proficiency (written and spoken)

Professional Development

Hope Ignites is committed to supporting the ongoing growth of our team members. This role includes access to professional development opportunities, including Salesforce training, community conference participation, certification support, and data visualization resources. We believe that investing in your expertise directly strengthens our ability to serve our mission.

Pay: $66,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Salesforce within a nonprofit environment: 2 years (Required)

Work Location: Hybrid remote in St. Louis, MO 63110