Department Manager Jobs in Phoenix, AZ

The City of Phoenix was named as one of Forbes 2023 America's Best In-State Employers and is the 5th largest city in the country. Phoenix is also the vibrant center of one of the fastest-growing job markets and economies in the United States. With more than 14,000 employees working across 35 departments, the City of Phoenix offers opportunities for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards!

The Risk Management Program Manager position within the Finance Department assists with the day to day administration of the City's risk management programs. Responsibilities include oversight of the self-insured retention programs, comprehensive insurance programs, and loss prevention and control. Work involves planning, developing, and monitoring multi-line commercial insurance programs, liability claims handling, loss prevention/control programs, and allocation of pure risk exposures.

In addition, the incumbent is responsible for coordinating with other governmental entities, insurance companies and all City departments with respect to risk management activities. Supervision is exercised over a staff of professional, paraprofessional, supervisory, and clerical employees engaged in a risk management program.

The Risk Management Program Manager exercises considerable initiative and independent judgement. Work is performed under the general supervision of the Deputy Finance Director with performance evaluated on the basis of results achieved.

• Knowledge of risk management related laws & regulations.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and interpersonal skills for cross-section coordination.
• Strong understanding of municipal infrastructure and related operational risks.
• Proven experience coaching and developing staff, building collaborative relationships, and creating a culture of engagement, transparency, and mutual accountability.

Pay Range: $104,728.00 to $140,337.60 annually.

Hiring Range: $104,728.00 to $133,660.80 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 069. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

• Five years of experience in risk management programs, including at least one year in an administrative or supervisory capacity
• Bachelor's degree in business or public administration, risk management, insurance, accounting, finance or a related field
• Other combinations of experience and education that meet the minimum requirements may be substituted
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Proven experience in risk management, claims administration, or related field, preferably in public sector.
• Experience with contracts, insurance requirements, and indemnification language.
• Experience Working with STARS or RIMIS.
• Experience leading the replacement of a claims management system, including project management and guiding staff through organizational change.
• Experience reviewing and applying actuarial studies to evaluate liability exposures, support reserve recommendations, and inform risk financing decisions.

Recruitment closes November 23, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Risk Management Program Mgr, JC:12360, ID# 63452, 11/9/26, USM, AW, Benefits:007

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.