Digital Services Manager Jobs
Digital Services Manager jobs are open across government agencies, healthcare, financial services, and technology, from coordinator-level to senior and director roles, with specializations in e-government platforms, digital transformation, and citizen or customer experience. Scan the live roles below and apply to whichever ones fit.
Find Digital Services Manager JobsLooking for remote work? View remote digital services manager jobs →Overview
Showing 5 of 137+ Digital Services Manager jobs









Job description
Location: New York, Metro Park, Hoboken
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!
The opportunity
Join the leading IT internal audit service provider to the financial services industry, providing industry-focused professionals with deep knowledge in internal audit approaches/methodologies and IT controls, regulatory, privacy and security skills.
Your key responsibilities
Everything you will be involved comes down to providing professional services to clients and helping ensure your teams do the same. Whether it is performing and managing IT internal audit outsource/co-sourced engagements, addressing client concerns over internal controls around security and/or privacy, and assisting with business development activities across financial services’ sectors, you will build strong relationships and become a trusted advisor to your clients while focusing on identification, rationalization, testing, and optimization of risks and controls.
Within EY’s FSO Digital Risk & Cyber practice, you will be working with client personnel and your team to plan and perform the risk assessment for internal audit, analyze and evaluate company’s complex IT systems, infrastructure, and risk issues, ensuring the execution of the audit plan and preparing audit reports to be shared with key stakeholders.
Some projects that you will be part of cover key topics such as agile methodologies and emerging risks such as cloud security, cyber security and resiliency, automation, internal control analysis and testing, controls transformation Sarbanes-Oxley (SOX) testing, and specialized functional assessments to be in line with risk advisory.
Skills and attributes for success
- Providing guidance, participating in performing procedures focusing on complex, judgmental, and/or specialized issues, and applying deep knowledge in in IA approaches/methodologies and IT controls, regulatory, privacy, and security skills
- Collaborate with other members of the engagement team to plan the engagement and develop work programs and execution enablers, including approach, tasks, timelines, and budgets
- Serving as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status and managing staff performance
- Using knowledge of the current IT environment and financial services industry IT trends to identify the engagement and client service issues, and communicating this information to the engagement team and client management through written correspondence and verbal presentations
- Maintaining relationships with client management, managing expectations around work products, timing, and deliverables billing
- Demonstrating a thorough understanding of complex information systems and the client’s business/industry
- Demonstrating excellent project management skills, inspiring teamwork and responsibility with team members. Using current technology/tools to enhance the effectiveness of deliverables and services
To qualify for the role, you must have
- A bachelor’s degree and at least 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience
- A degree in business, accounting, finance, computer science, information systems or a related discipline
- Approximately 5 years of experience working as an IT auditor or IT risk advisor for a public accounting firm, professional services firm or financial services company, or comparable experience as an advisor to a financial services company
- Experience leading IT internal audit, external audit, service organization control reporting and/or IT internal controls engagements and assisting with business development activities within financial services
- Experience with internal audit risk assessments, SOX/internal controls, tools and enablers within financial services
- Strong project management skills
- Advanced written and verbal communication skills and presentation skills
- Excellent leadership, teamwork and client service skills.
- Willingness to travel, when necessary
Ideally, you’ll also have
- CPA, CA, CISA, CISSP, CISM, CBCP, CIA or CFE is required within 1 year from the date of hire
- 4 years of experience working in financial services for a public accounting firm, professional services firm or financial services company, or comparable experience as an advisor to a financial services company
What we look for
We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.
What Working at EY Offers
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $150,000 to $249,800
- Bay Area California offices – $156,100 to $260,400
- All other offices locations in the US, including Sacramento – $124,900 to $229,100
- Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
- To make the most of your application experience, please limit yourself to two applications within a six-month period.
- EY accepts applications for this position on an on-going basis.
- For those living in California, please click here for additional information.
- At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
All in to shape the future with confidence.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Digital Services Manager Jobs by Experience Level
See All 137+ Digital Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Digital Services Manager JobsDigital Services Manager Job Market
Who's Hiring
- Alvarez & Marsal56

- JPMorganChase5

- Amazon4

- Wabtec3

- Plante Moran3

Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Energy
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in digital services manager jobs.
- Five or more years of experience managing digital products, platforms, or service delivery programs
- Proven ability to lead cross-functional teams through agile or iterative project delivery
- Experience with content management systems, customer-facing portals, or digital transaction platforms
- Familiarity with user experience principles, accessibility standards, and digital service design
- Strong stakeholder communication skills, including presenting to executive or government leadership
- Bachelor's degree in information technology, public administration, communications, or a related field
Tips for Your Digital Services Manager Job Search
Tailor your resume to digital maturity
Hiring managers for digital services roles want to see where you moved an organization along its digital maturity curve. Quantify the before-and-after: adoption rates, reduced manual steps, or service channel shifts you drove, not just the tools you deployed.
Apply early to roles that fit
Migrate Mate lists digital services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show your cross-functional leadership experience
Digital services managers rarely own a single team. Highlight projects where you coordinated IT, communications, legal, and operations simultaneously. Interviewers probe for this because siloed candidates stall delivery timelines.
Distinguish agile delivery from agile awareness
Many applicants claim agile experience but can't describe a sprint retrospective or a backlog prioritization decision they made. Be specific about your role in delivery ceremonies and how you resolved scope conflicts during active sprints.
Prepare a service redesign case study
Interviews for this role almost always include a scenario question about a broken or outdated service. Walk in with a real example where you diagnosed friction points, proposed a redesign, and measured the outcome after launch.
Negotiate scope before you negotiate salary
Digital services manager titles vary wildly in actual authority. Before accepting an offer, clarify budget ownership, vendor contract authority, and whether you manage staff or just coordinate contractors. The title means little if the scope is advisory only.
Digital Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most digital services managers?
Alvarez & Marsal, JPMorganChase, and Amazon are hiring the most digital services managers right now, with openings concentrated in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Demand is especially active in government agencies and large healthcare or financial services organizations undertaking digital transformation initiatives.
How many digital services manager jobs are remote?
About 75% of digital services manager openings are fully remote or hybrid as of November 2026, reflecting broader flexibility in digital and technology management roles. Fully remote positions are most common in SaaS companies and consultancies, while government and healthcare employers tend to require on-site or hybrid arrangements due to security and compliance requirements.
How do you become a digital services manager?
Start by building hands-on experience in a digital channel role such as web content, product operations, or IT service coordination. Move into a project lead or program coordinator position where you manage cross-functional work and budgets. Develop fluency in agile delivery, user research, and digital accessibility, then pursue a manager-level role that requires overseeing a team or a full service portfolio.
Can you get a digital services manager job with little experience?
Entry into this role with limited experience is possible if you can demonstrate ownership of a digital project, even a small one. Employers often promote strong coordinators or project analysts who show initiative on service improvement efforts. Building a portfolio that documents a real workflow you redesigned or a digital product you launched carries more weight than years of tenure alone.
What does the digital services manager interview process look like?
Most processes include a recruiter screen followed by a hiring manager interview focused on leadership and delivery experience. A panel interview with IT, communications, or operations stakeholders typically follows. Many employers add a scenario exercise or presentation where you outline how you would approach a service redesign or platform migration, testing your structured thinking and stakeholder communication.
Where can I find and apply to digital services manager jobs?
You can find and apply to digital services manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits your background and goals.
See All 137+ Digital Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Digital Services Manager Jobs