Mid Level Direct Care Worker Jobs
Mid level direct care worker jobs go to professionals ready to take full ownership of client care plans, guide newer team members, and make real-time decisions with minimal supervision. Roles are predominantly on-site across Banking & Financial Services, Insurance, and Staffing & Recruiting, with employers like Comcast, Northwest Bank, and CrossCountry Mortgage hiring at this level now.
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Showing 5 of 15+ Mid Level Direct Care Worker jobs
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees continuous growth and wellness.
Why does the job exist?
The Senior Direct Payments Analyst will:
Provide a high level of understanding of the managed care contracts, amendments, letters of direction, state and federal rules and regulations related to Medicaid.
How does it get done?
The Senior Direct Payments Analyst is responsible for:
Reviewing Managed Care Organization (MCO) financial reports and determining financial contract compliance;
Coordinating activities with the audit agent for UPL demonstration for Centers for Medicare and Medicaid Services (CMS);
Assisting with mail merge to communicate payment to providers letters and distribution of letters;
Assisting with creation of invoices for payment to MCOs, assigned one (1) MCO;
Assisting with the DMZ upload and download of financial reports and other documentation as needed;
Tracking quarterly and annual financial reports received, cost to charge ratio logging, monthly end report, filing contracted account auditors monthly and quarterly reports;
Who are the customers?
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Ideal Candidate
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Minimum Qualification
Bachelor's Degree in accounting, economics, finance, or business administration and three (3) years of experience in accounting, finance, economics, and/or statistical analysis. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive driving certification.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees continuous growth and wellness.
Why does the job exist?
The Senior Direct Payments Analyst will:
Provide a high level of understanding of the managed care contracts, amendments, letters of direction, state and federal rules and regulations related to Medicaid.
How does it get done?
The Senior Direct Payments Analyst is responsible for:
Reviewing Managed Care Organization (MCO) financial reports and determining financial contract compliance;
Coordinating activities with the audit agent for UPL demonstration for Centers for Medicare and Medicaid Services (CMS);
Assisting with mail merge to communicate payment to providers letters and distribution of letters;
Assisting with creation of invoices for payment to MCOs, assigned one (1) MCO;
Assisting with the DMZ upload and download of financial reports and other documentation as needed;
Tracking quarterly and annual financial reports received, cost to charge ratio logging, monthly end report, filing contracted account auditors monthly and quarterly reports;
Who are the customers?
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Ideal Candidate
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Minimum Qualification
Bachelor's Degree in accounting, economics, finance, or business administration and three (3) years of experience in accounting, finance, economics, and/or statistical analysis. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive driving certification.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Insurance
- Staffing & Recruiting
- Technology & Software
- Government & Public Sector
Mid Level Direct Care Worker Jobs: Frequently Asked Questions
How do I get a mid level direct care worker job?
Position your experience around ownership and outcomes, not just duties. Highlight situations where you managed a full caseload independently, adapted care plans to changing client needs, or trained a newer colleague. Applications that show measurable impact, such as improved client stability or reduced incidents, stand out at this level. Certifications like a CNA or CPR credential reinforce readiness for greater responsibility.
Which companies hire mid level direct care workers?
Companies hiring mid level direct care workers right now include Comcast, Northwest Bank, and CrossCountry Mortgage, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from residential care agencies, nonprofit service organizations, and home health networks that need experienced workers who can operate with limited on-site supervision.
Are there remote mid level direct care worker jobs?
Yes, though most direct care work is hands-on and on-site by nature. About 10% of mid level direct care worker openings are remote or hybrid as of November 2026, and these tend to be care coordination, case management support, or administrative roles within direct care organizations rather than frontline client-facing positions.
How do I move up to a mid level direct care worker role?
Moving from entry level to mid level in direct care means building a consistent record of independent client management and broadening your clinical or behavioral skills. Earning additional certifications, volunteering for more complex cases, and demonstrating that you can handle documentation and care coordination without close oversight signals readiness. Taking on informal mentorship of newer staff also accelerates the transition.
Which industries hire the most mid level direct care workers?
Mid Level direct care worker roles concentrate in Banking & Financial Services, Insurance, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors employ the highest volumes of experienced direct care staff because they serve populations with complex, ongoing support needs that require seasoned workers rather than entry-level hires.