Mid Level ER Technician Jobs
Mid level er technician jobs go to clinicians ready to own patient assessments, guide newer staff through high-acuity situations, and exercise sound clinical judgment with minimal supervision. Most openings are on-site positions across Healthcare & Medical Services and Non-Profit & Social Services, with UF Health, Amazon, and MEO Staffing hiring at this level now.
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DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations.
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner.
The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.
ROLE AND RESPONSIBILITIES
The HR Investigator will work proactively to:
- Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and stakeholder feedback
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Partner to engage in continuous improvement initiatives
- Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
- Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- 5-7 years human resource generalist experience or HR investigations specialist experience
PREFERRED QUALIFICATIONS
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 57,900.00 - 101,300.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Bellevue - 80,400.00 - 112,500.00 USD annually
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations.
The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner.
The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.
ROLE AND RESPONSIBILITIES
The HR Investigator will work proactively to:
- Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and stakeholder feedback
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Partner to engage in continuous improvement initiatives
- Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
- Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- 5-7 years human resource generalist experience or HR investigations specialist experience
PREFERRED QUALIFICATIONS
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Nashville - 57,900.00 - 101,300.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Bellevue - 80,400.00 - 112,500.00 USD annually
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Non-Profit & Social Services
Mid Level ER Technician Jobs: Frequently Asked Questions
How do I get a mid level er technician job?
Position yourself by leading with the clinical complexity you have handled, not just your years on the floor. Highlight independent patient assessment, proficiency with emergency equipment, and any cross-training in high-acuity areas like trauma or cardiac response. Certifications such as CCEMT-P, CEN prep coursework, or advanced cardiac life support strengthen an application and signal readiness for the ownership this level demands.
Which companies hire mid level er technicians?
Companies hiring mid level er technicians right now include UF Health, Amazon, and MEO Staffing, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from large health systems, regional trauma centers, and hospital networks that need technicians who can function with limited direct supervision during high-volume shifts.
Are there remote mid level er technician jobs?
Yes, though remote work is limited in a hands-on clinical role. About 50% of mid level er technician openings are remote or hybrid as of November 2026, and those positions typically involve coordination, training, or administrative functions rather than direct patient care. The majority of openings remain on-site in emergency department settings.
How do I move up to a mid level er technician role?
Moving from entry level into a mid level er technician role comes from building depth in high-acuity patient care, taking ownership of tasks beyond basic triage support, and earning advanced certifications. Consistently working trauma, pediatric, or cardiac cases, mentoring new techs informally, and demonstrating reliable independent judgment over time are the signals that emergency departments look for before promoting or hiring at this tier.
Which industries hire the most mid level er technicians?
Mid Level er technician roles concentrate in Healthcare & Medical Services and Non-Profit & Social Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate high-volume emergency departments that require experienced technicians capable of handling complex patient loads without constant physician oversight.