Direct Service Provider Jobs
Direct Service Provider jobs are open across healthcare, human services, and community support organizations, from entry-level to senior roles, with specializations in disability support, behavioral health, and residential care. See the openings below and apply to the ones that match your experience.
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Caregiver Job Description
Position Summary:
At 2nd Home, our caregivers play a vital role in assisting individuals who face challenges in performing essential daily activities (ADLs – Activities of Daily Living and IADLs—Instrumental Activities of Daily Living). This includes providing support to the elderly, individuals with disabilities, and those dealing with chronic or mental health conditions. As a 2nd Home Caregiver, you actively contribute to the Attendant Care Program under Medicaid, enabling us to deliver essential services to clients within the comfort of their homes.
Experience is not a requirement for this role. We offer comprehensive training to ensure your success in this position. Join our team and make a meaningful impact on the lives of those in need, while gaining valuable skills and contributing to a caring and supportive environment at 2nd Home.
Background checks and pre-employment drug testing are required. If you are providing transportation services to 2nd Home clients, you must have a driver’s license, reliable transportation, and car insurance in your name or as a listed driver. Inability to provide transportation may affect client assignment availability.
Qualifications: Skills and Qualifications of a Caregiver
· Compassion and Empathy: A genuine passion for caregiving and a deep empathy for those in need, coupled with a sincere desire to make a positive impact in their lives.
· Dedication to Quality Care: A strong commitment to providing consistent, high-quality care that enhances the well-being and comfort of clients, ensuring they feel valued and respected.
· Interpersonal Skills: Excellent interpersonal abilities to establish meaningful connections with clients and their families, fostering a sense of trust, security, and companionship.
· Understanding of Diverse Needs: An ability to comprehend the diverse needs of clients, recognizing that each individual requires personalized care and attention tailored to their unique circumstances.
· Effective Communication: Proficient communication skills to engage effectively with clients, families, and colleagues, enabling clear understanding of care plans, concerns, and updates.
· Adaptability and Flexibility: The capability to adapt to varying care situations and handle unexpected challenges with composure, while maintaining a positive and supportive demeanor.
· Problem-Solving: A resourceful approach to address challenges and find solutions to ensure clients' safety, comfort, and well-being at all times.
· Time Management: Strong organizational skills and time management abilities to effectively manage caregiving tasks, appointments, and daily routines, ensuring that all clients' needs are met.
· Client-Centered Approach: A strong focus on putting clients' preferences, needs, and goals at the forefront of care, promoting their autonomy and independence whenever possible.
· Physical Stamina: The physical capability to assist with tasks such as transferring, grooming, and mobility support, ensuring the safety and comfort of clients.
· Positive Attitude: An optimistic and positive outlook that fosters a warm and inviting atmosphere, uplifting the spirits of clients, and promoting a sense of well-being.
· Team Player: Willingness to collaborate with colleagues, families, and healthcare professionals as part of a cohesive care team, sharing insights and feedback to enhance the overall care experience.
· Client Satisfaction: A strong dedication to achieving complete client satisfaction, actively seeking feedback, and adjusting enhance the quality of care provided.
· Ethical Integrity: Upholding the highest standards of ethical conduct and confidentiality, respecting clients' privacy and dignity at all times.
As a caregiver at 2nd Home, these skills and qualifications will contribute to providing an enriching and supportive environment for our clients, promoting their overall health, comfort, and happiness.
Duties and Responsibilities of a Caregiver:
· Personal Care Assistance: Provide support with essential personal care activities, including assisting clients with bathing, dressing, ambulation, and safe transfers to ensure their comfort and well-being.
· Accompaniment: Accompany clients to various appointments, including visits to the grocery store, doctor's appointments, and pharmacy visits, offering companionship and assistance as indicated in their plan of care.
· Light Housekeeping: Perform light housekeeping tasks to maintain a clean and organized living environment for clients, ensuring their comfort and safety.
· Meal Preparation: Prepare nutritious and balanced meals for clients, taking into consideration any dietary restrictions or preferences, and ensuring they receive adequate nourishment.
· Medication Reminders: Provide gentle reminders for clients to take their medications as prescribed, helping them manage their health and adhere to their medication regimen.
All caregiver responsibilities are client centered and are individualized by each client’s plan of care.
Additional Qualifications:
· Language and Communications Skills: Exceptional interpersonal and communication abilities are essential to establish cooperation, interpret policies, share information, and offer expert insights during consistent interactions with management, fellow managers, colleagues, external agencies, medical staff, clients, families, vendors, and the public. This role involves engagement with a diverse array of adult clients across various age groups and with diverse healthcare requirements. The capacity to listen intently and articulate responses clearly and comprehensively is pivotal when receiving and addressing inquiries.
· Certificates, Licenses, Registrations: Applicants must provide a current and valid Driver's license and proof of car insurance upon hire if providing transportation services to 2nd Home clients. Prior to commencing independent work with clients, completion of training and certification in CPR, First Aid, and DAIL (Department for Aging and Independent Living) is mandatory. Recertification is required as per designated intervals. Additionally, every employee is obligated to undergo an annual PPD test or obtain medical clearance for tuberculosis symptoms, particularly if a previous positive PPD result is on record.
Compliance:
· Abide by the standards identified in 2nd Home’s Compliance Plan,
· HIPAA Plan and policies and procedures.
2nd Home is Equal opportunity Employer.
Pay: $17.00 - $20.00 per hour
Shift availability:
- Day Shift (Required)
Work Location: In person
Direct Service Provider Jobs by Experience Level
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Who's Hiring
What Employers Look For
The qualifications that appear most often in direct service provider jobs.
- High school diploma or GED with relevant hands-on caregiving or support experience
- Current CPR and First Aid certification from an accredited program
- Valid driver's license and reliable personal transportation for community-based roles
- Experience supporting individuals with intellectual or developmental disabilities
- Ability to pass a state criminal background check and child or adult abuse registry clearance
- Familiarity with person-centered planning principles and individual support plan documentation
Tips for Your Direct Service Provider Job Search
Tailor your resume to documentation standards
Hiring managers for direct service provider roles scan for experience with progress notes, incident reports, and care plans. Name the documentation systems you've used and describe the client populations you've supported rather than listing generic caregiving duties.
Highlight certifications before applying
Many direct service provider postings filter out candidates who lack CPR, First Aid, or state-required certifications upfront. Pull those credentials to the top of your resume so screeners see them immediately without having to search your work history.
Apply early to roles that fit
Migrate Mate lists direct service provider openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by population served
Direct service provider roles differ significantly based on whether you work with adults with intellectual disabilities, youth in foster care, or individuals experiencing homelessness. Filter your search by population or service setting to avoid applying to roles that don't match your hands-on background.
Prepare scenario answers about de-escalation
Interviewers almost always ask how you've handled a client in crisis or a situation that escalated. Write out two or three real examples using the situation, your action, and the outcome before your interview so you don't have to construct them under pressure.
Negotiate schedule flexibility, not just pay
Direct service provider positions often involve shift work, on-call rotations, or split schedules. When an offer comes, clarify your assigned shift, weekend rotation frequency, and any mandatory overtime expectations before you accept so there are no surprises in week one.
Direct Service Provider Jobs: Frequently Asked Questions
Which companies are hiring the most direct service providers?
2nd Home Adult Health Care, Wee Care Corporation, and Exemplar Care are hiring the most direct service providers right now, with openings concentrated in Kentucky, Arizona, and Texas, based on current listings on Migrate Mate as of November 2026. Residential support agencies and community mental health organizations account for a large share of active postings.
How many direct service provider jobs are remote?
About 11% of direct service provider openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most roles in this field. Remote opportunities are most common in case management, benefits coordination, and virtual behavioral health support positions, where direct client contact happens by phone or video rather than in person.
How do you become a direct service provider?
Start by earning your high school diploma or GED, then complete CPR and First Aid certification, since most employers require both before your first shift. Apply to entry-level positions at group homes, day programs, or in-home support agencies to build hands-on experience with the population you want to serve. Many states also require a brief orientation or competency training specific to direct support work, which employers often provide after hire.
Can you get hired as a direct service provider with little or no experience?
Yes, many agencies hire candidates with no formal direct support experience as long as they hold current CPR and First Aid credentials and pass a background check. Volunteering at a disability services organization, working as a camp counselor for individuals with special needs, or completing a home health aide course all count as relevant preparation. Emphasizing your reliability, your availability for evenings or weekends, and any personal caregiving you've done for a family member can also strengthen an entry-level application.
What does the direct service provider interview process look like?
Most employers start with a brief phone screen to confirm your availability, certifications, and comfort with the specific population served. An in-person or video interview follows, focused heavily on scenario-based questions about how you've handled aggressive behavior, medical emergencies, or emotionally escalated clients. Some agencies then require a paid working interview or job shadow before extending a formal offer so both sides can confirm it's a good fit.
Where can I find and apply to direct service provider jobs?
You can find and apply to direct service provider jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, preferred population, and service setting, then apply directly to each listing that fits.
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