Director Of Client Experience Jobs in Nevada
Director Of Client Experience jobs in Nevada are concentrated in Las Vegas and Henderson, where hospitality giants like MGM Resorts International, Caesars Entertainment, and Wynn Resorts have built large customer experience teams alongside a growing fintech and healthcare services sector. The most in-demand specialties are luxury guest experience, digital customer journey strategy, and client success for B2B technology platforms. Hiring runs from senior manager to C-suite adjacent roles, with the most consistent demand coming from resort-casino operators and regional health systems. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 45+ Director Of Client Experience jobs
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
HourlyPosition Starting At:
$16.00BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
HourlyPosition Starting At:
$16.00BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
See All 45 Director Of Client Experience Jobs in Nevada
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Find JobsDirector Of Client Experience Jobs by City in Nevada
Where Nevada roles are concentrated, by current openings.
Director Of Client Experience Job Market in Nevada
A snapshot from current Nevada openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Retail
- Airlines
- Construction & Real Estate
- Government & Public Sector
What Nevada Employers Look For
The qualifications that appear most often in director of client experience jobs across Nevada.
- Bachelor's degree in business, hospitality management, or a closely related field required
- Seven or more years of progressive client experience or customer success leadership
- Demonstrated ability to build and lead cross-functional teams of ten or more
- Proficiency with CRM platforms such as Salesforce or HubSpot in an enterprise environment
- Proven ability to design and execute voice-of-customer programs using data analytics
- Experience in hospitality, gaming, healthcare, or technology industries preferred by Nevada employers
Director Of Client Experience Jobs in Nevada: Frequently Asked Questions
How do you become a director of client experience in Nevada?
The director of client experience role in Nevada has no state-issued license or board exam, so the path runs through education and industry experience. Most Nevada employers expect a bachelor's degree in business, hospitality, or communications, and many Las Vegas resort-casino operators look favorably on a master's in hospitality management from programs offered at UNLV. Candidates typically move up through client success manager or customer experience manager roles before stepping into a director seat.
Which companies hire director of client experiences in Nevada?
Nevada director of client experience roles are posted by Creatunity, Five Below, and Stord and others right now, based on current listings on Migrate Mate as of July 2026. Las Vegas's resort-casino industry generates the highest sustained volume of these openings, while Henderson and Reno are adding positions as technology and healthcare services companies expand their Nevada footprints.
Which Nevada cities have the most director of client experience jobs?
Las Vegas, Reno, and Nevada account for the largest share of director of client experience openings in Nevada. Las Vegas drives the majority of demand through its resort, gaming, and entertainment operators, while Henderson has grown as a corporate hub for financial services and technology firms that have relocated their headquarters or regional offices there, and Reno has seen steady growth from logistics, manufacturing, and healthcare companies based in the Truckee Meadows area.
Are there remote director of client experience jobs in Nevada?
Yes, and they are fairly common, since the strategic and analytical work central to this role translates well to remote settings. About 37% of director of client experience openings tied to Nevada are remote or hybrid as of July 2026, reflecting demand from technology, SaaS, and financial services employers who do not require on-site presence daily. The portions of the role focused on executive stakeholder meetings and in-person team leadership are most often performed on-site.
How can I get hired as a director of client experience in Nevada with little or no experience?
The most realistic entry path is a client-facing coordinator or customer success associate role at one of Nevada's large resort operators or regional health systems, where internal promotion tracks move high performers into management within a few years. MGM Resorts and Caesars Entertainment both run structured management development programs that accept candidates with hospitality or business degrees and limited corporate experience. Moving laterally from account manager, operations supervisor, or guest relations manager positions is common, and completing a UNLV Harrah's College hospitality certificate or a Salesforce administrator credential visibly improves a candidate's standing.
Where can I find and apply to director of client experience jobs in Nevada?
You can find and apply to director of client experience jobs in Nevada on Migrate Mate, which lists current Nevada openings across industries and metro areas. Search the available roles, identify the ones that match your background and target location, and apply directly through each listing.
See All 45 Director Of Client Experience Jobs in Nevada
Find roles in Nevada that match your experience and apply in just a few clicks.
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