Director Of Client Services Jobs in Michigan

INTRODUCTION

Assistant Director of Graduate Student Services

Department 2347 - Graduate Study

Position Number 986649

Requisition No. S02747

Salary Range/Pay Rate $60,581 annually.

Benefits of Working at Oakland University

Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Oakland University offers a strong, University-wide commitment to diversity, equity and inclusion, which has garnered national recognition as a top workplace for LGBTQ+ community members; national recognition as a safe workplace, and consistent top ranking for support services to U.S. Military veteran students.

Employee Group/Grade AP Band N

Job Category Administrative-Professional

Work Schedule FT/Reg (40 hours)

Shift/Days

This is a full-time position.

First consideration will be given to those who apply by June 8, 2026.

Pay Schedule Month

Number of Hrs./Wk. 40

POSITION INFORMATION

MINIMUM QUALIFICATIONS

- Master’s degree or an equivalent combination of education and/or experience.
- Four years of experience working in a higher education administrative office.
- Experience and skill with staff training and supervision.
- Experience and skill with event planning and coordination.
- Three years of experience working in a student information system.
- Demonstrate a high level of professionalism and confidentiality.
- Proven ability to work independently and in a team setting.
- Excellent customer service skills.
- Experience working with individuals from countries outside the United States.
- Experience working with individuals from underrepresented groups.
- Ability to work with a diverse audience.
- Ability to organize, prioritize, and meet deadlines.
- Demonstrate organizational skills, attention to detail and accuracy.
- Strong interpersonal, oral and written communication skills.
- Ability to manage time and resources.
- Ability to work occasional events supporting graduate education, including evenings and weekends.

PREFERRED QUALIFICATIONS

- Banner, Microsoft Office and Degree Works experience.
- Strong familiarity with Oakland University.
- Experience with graduate students, including both domestic and international.

POSITION PURPOSE

The Assistant Director of Graduate Student Services directs and oversees the team that supports the graduate student lifecycle from application through graduation; serves as a liaison among the Graduate School, students, and the program; monitors students’ progress; assists in the development and the interpretation of policy; and serves as a professional resource for academic programs. This position has direct responsibility for programs assigned to their subteam.