Director Of Client Services Jobs in Mississippi
Director Of Client Services jobs in Mississippi are concentrated in healthcare administration, financial services, and managed care, with hiring spread from Jackson and Ridgeland to Gulfport and Hattiesburg. Major employers with a lasting presence in the state include Singing River Health System, Trustmark Corporation, and Magnolia Health, all of which maintain dedicated client services leadership teams. The most in-demand specialties are healthcare account management, insurance plan operations, and B2B professional services. Find a role that fits below and apply directly.
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Showing 5 of 12+ Director Of Client Services jobs
Who We Are
EOX Vantage is a managed services company supporting insurance carriers and their customers. Our support team handles real situations for real people — homeowners dealing with billing questions, mortgage companies needing verification, and policyholders reporting property damage for the first time. We take that responsibility seriously.
The Role
You will be the first point of contact for homeowners and mortgage partners calling in about their insurance policies. That means handling billing questions, processing mortgage verifications, updating account information, and collecting details when someone reports a loss for the first time.
Calls come in consistently throughout your shift. You will use several web-based platforms, follow defined processes, and document every interaction. It is steady, detail-oriented work that requires focus and professionalism from start to finish.
Day to Day
- Take inbound calls from homeowners, mortgage servicers, and agents
- Handle billing questions, payment support, and account updates
- Process mortgage verification requests
- Complete first notice of loss intake by collecting and recording required information
- Work across multiple systems simultaneously during each call
- Document interactions completely and accurately
- Follow workflows and escalation procedures
- Maintain performance standards for quality, attendance, and productivity
Training Path
All new hires go through a structured remote training program before taking calls independently:
- Day one covers onboarding, systems, and expectations
- Days two through five include instructor-led virtual training and self-paced modules
- A practice day with live call observation follows
- New reps then move into the mortgage verification queue with trainer support available
- Customer care cross-training happens after stability is established
- Chat support training is available as a next step after proficiency
What We Need From You
- At least one year of phone-based customer service or call center experience
- Confidence navigating multiple computer systems at once while on a call
- Strong written documentation habits
- Calm, professional communication under pressure
- Reliable attendance and consistent availability during your assigned shift
Nice to Have
Background in homeowners insurance, claims, mortgage servicing, FNOL, or any regulated service environment
Your Home Setup
- Private, quiet space for uninterrupted phone work
- Dependable high-speed internet
- Ability to work full shifts without disruption
Company Description
At EOX Vantage, we deliver premier service with insights that boost overall operations. Clients choose EOX Vantage to improve their operational efficiencies and optimally manage data through direct assistance from the Managed Services team and leveraging the customized, patented Enterprise Operating System (TARUVI) – a suite of unified cloud-based apps to run a business, all on one secure platform. EOX Vantage allows clients to focus on what they do best by reducing the time it takes to manage the essential, non-core aspects of their operations, and improving their effectiveness with data and insights.
Equal Employment Opportunity Policy
EOX Vantage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
E-Verify Participation:
EOX Vantage participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
EOX Vantage will not use E-Verify to pre-screen job applicants and will only use E-Verify once a job offer has been accepted and Form I-9 is completed.
For more information about E-Verify, please visit Home | E-Verify
Visit our website to learn more about us: https://www.eoxvantage.com/
EOX Vantage NEVER asks for any form of payment to be considered as an applicant. If you are emailed asking for payment, please immediately report this spam message to info@eoxvantage.com. All verified personnel will only reach out with an EOX email ending in @eoxvantage.com *
Join us in providing top-notch service that makes an impact!
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Location:
- Mississippi (Required)
Work Location: Remote
Who We Are
EOX Vantage is a managed services company supporting insurance carriers and their customers. Our support team handles real situations for real people — homeowners dealing with billing questions, mortgage companies needing verification, and policyholders reporting property damage for the first time. We take that responsibility seriously.
The Role
You will be the first point of contact for homeowners and mortgage partners calling in about their insurance policies. That means handling billing questions, processing mortgage verifications, updating account information, and collecting details when someone reports a loss for the first time.
Calls come in consistently throughout your shift. You will use several web-based platforms, follow defined processes, and document every interaction. It is steady, detail-oriented work that requires focus and professionalism from start to finish.
Day to Day
- Take inbound calls from homeowners, mortgage servicers, and agents
- Handle billing questions, payment support, and account updates
- Process mortgage verification requests
- Complete first notice of loss intake by collecting and recording required information
- Work across multiple systems simultaneously during each call
- Document interactions completely and accurately
- Follow workflows and escalation procedures
- Maintain performance standards for quality, attendance, and productivity
Training Path
All new hires go through a structured remote training program before taking calls independently:
- Day one covers onboarding, systems, and expectations
- Days two through five include instructor-led virtual training and self-paced modules
- A practice day with live call observation follows
- New reps then move into the mortgage verification queue with trainer support available
- Customer care cross-training happens after stability is established
- Chat support training is available as a next step after proficiency
What We Need From You
- At least one year of phone-based customer service or call center experience
- Confidence navigating multiple computer systems at once while on a call
- Strong written documentation habits
- Calm, professional communication under pressure
- Reliable attendance and consistent availability during your assigned shift
Nice to Have
Background in homeowners insurance, claims, mortgage servicing, FNOL, or any regulated service environment
Your Home Setup
- Private, quiet space for uninterrupted phone work
- Dependable high-speed internet
- Ability to work full shifts without disruption
Company Description
At EOX Vantage, we deliver premier service with insights that boost overall operations. Clients choose EOX Vantage to improve their operational efficiencies and optimally manage data through direct assistance from the Managed Services team and leveraging the customized, patented Enterprise Operating System (TARUVI) – a suite of unified cloud-based apps to run a business, all on one secure platform. EOX Vantage allows clients to focus on what they do best by reducing the time it takes to manage the essential, non-core aspects of their operations, and improving their effectiveness with data and insights.
Equal Employment Opportunity Policy
EOX Vantage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
E-Verify Participation:
EOX Vantage participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
EOX Vantage will not use E-Verify to pre-screen job applicants and will only use E-Verify once a job offer has been accepted and Form I-9 is completed.
For more information about E-Verify, please visit Home | E-Verify
Visit our website to learn more about us: https://www.eoxvantage.com/
EOX Vantage NEVER asks for any form of payment to be considered as an applicant. If you are emailed asking for payment, please immediately report this spam message to info@eoxvantage.com. All verified personnel will only reach out with an EOX email ending in @eoxvantage.com *
Join us in providing top-notch service that makes an impact!
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Location:
- Mississippi (Required)
Work Location: Remote
See All 12 Director Of Client Services Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsDirector Of Client Services Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Director Of Client Services Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- Trucordia2
- JPMorganChase2
- Ross & Yerger Insurance2
- Marsh1
- CVS Health1
Top Industries Hiring
- Fintech2
- Banking & Financial Services2
- Investment & Asset Management2
- Insurance1
- Accounting & Auditing1
What Mississippi Employers Look For
The qualifications that appear most often in director of client services jobs across Mississippi.
- Bachelor's degree in business, communications, or a related field is required
- Five or more years of progressive client services or account management experience
- Demonstrated ability to lead and develop client-facing teams of ten or more
- Experience working with healthcare plans, managed care, or financial services clients
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client presentations
Director Of Client Services Jobs in Mississippi: Frequently Asked Questions
How do you become a director of client services in Mississippi?
Most Mississippi employers require a bachelor's degree in business administration, communications, or a related field, and several years of account management or client-facing leadership experience. No state-issued license is required for the role itself. Candidates targeting healthcare or managed care companies often strengthen their profile with credentials such as a Certified Customer Experience Professional designation. Mississippi's largest hiring markets, including Jackson, Ridgeland, and Gulfport, favor candidates who have led teams in regulated industries such as insurance or healthcare.
Which companies hire director of client servicess in Mississippi?
Companies currently hiring director of client servicess in Mississippi include Trucordia, JPMorganChase, and Ross & Yerger Insurance, per current listings on Migrate Mate as of July 2026. Mississippi's managed care and financial services sectors drive consistent demand for this leadership role across the state.
Which Mississippi cities have the most director of client services jobs?
The cities with the most director of client services openings in Mississippi are Jackson, Madison, and Mississippi. Jackson anchors the market as the state capital and home to the largest concentration of healthcare payers, financial institutions, and corporate headquarters, while Ridgeland's suburban office corridor and Gulfport's growing healthcare and hospitality sector contribute additional volume.
Are there remote director of client services jobs in Mississippi?
Yes, and more than many senior roles, since director of client services work is largely relationship-based and communication-driven rather than tied to a physical site. About 50% of director of client services openings tied to Mississippi are remote or hybrid as of July 2026. Strategic account oversight, client reporting, and team management functions are most commonly performed remotely, while onboarding new enterprise clients or attending quarterly business reviews typically remains in person.
How can I get hired as a director of client services in Mississippi with little or no experience?
The most realistic entry path is through a client services coordinator or account manager role at a Mississippi-based managed care organization or financial services firm, where internal promotion tracks are well established. Employers such as Magnolia Health and Trustmark Corporation hire into client-facing associate roles that feed their leadership pipeline. Building experience in customer success, project coordination, or inside sales in adjacent industries creates a strong foundation. A business degree from a Mississippi institution and demonstrated results managing client relationships, even at a smaller scale, give candidates a clear edge.
Where can I find and apply to director of client services jobs in Mississippi?
You can find and apply to director of client services jobs in Mississippi on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and location, and apply directly to the employers posting them.
See All 12 Director Of Client Services Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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