Customer Service Representative Jobs in Mississippi
Customer Service Representative jobs in Mississippi are concentrated in retail banking, insurance, healthcare administration, and telecommunications, with demand at every level from front-line call center agents to senior account managers. The largest hiring markets are Jackson, Gulfport, and Hattiesburg, where employers like Regions Bank, Sanderson Farms, and Entergy Mississippi maintain substantial customer-facing operations. High-volume contact center and technical support roles are among the most consistently posted specialties in the state. Find a role that fits below and apply directly.
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Showing 4 of 33+ Customer Service Representative jobs
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you’ll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
- Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
- Receive and process payments in customer accounts.
- Market to current, former, and potential customers to drive loan production.
- Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
- Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
- Process loan applications and collect payments due.
- Perform all other duties as assigned.
Required
- High School Diploma or GED
- Must have a valid driver’s license and reliable vehicle
Preferred
- Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
- Discover more about our company and culture!
- Read what our customers are saying about us!
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you’ll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
- Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
- Receive and process payments in customer accounts.
- Market to current, former, and potential customers to drive loan production.
- Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
- Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
- Process loan applications and collect payments due.
- Perform all other duties as assigned.
Required
- High School Diploma or GED
- Must have a valid driver’s license and reliable vehicle
Preferred
- Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
- Discover more about our company and culture!
- Read what our customers are saying about us!
See All 33 Customer Service Representative Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Customer Service Representative Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
What Mississippi Employers Look For
The qualifications that appear most often in customer service representative jobs across Mississippi.
- High school diploma or GED recognized by the Mississippi Department of Education required
- One or more years of customer-facing or call center experience strongly preferred
- Proficiency in CRM platforms such as Salesforce or Zendesk is frequently listed
- Strong written and verbal communication skills demonstrated in previous service roles
- Ability to handle inbound call queues and meet defined resolution-time targets
- Familiarity with billing, account management, or claims processing in relevant industries
Customer Service Representative Jobs in Mississippi: Frequently Asked Questions
How do you become a customer service representative in Mississippi?
Most customer service representative positions in Mississippi require at minimum a high school diploma or GED issued or recognized in Mississippi, with no state-issued license mandated for the general role. Employers in banking and insurance typically prefer candidates who complete relevant product training in-house. Gaining experience through retail, hospitality, or clerical work in Mississippi is the most common entry path, and voluntary certifications in customer service fundamentals can strengthen an application.
Which companies hire customer service representatives in Mississippi?
Mississippi customer service representative roles are posted by Circle K, Domino's, and Tower Loan and others right now, based on current listings on Migrate Mate as of November 2026. Mississippi's banking, utility, and healthcare sectors are among the most active segments for ongoing customer service hiring in the state.
Which Mississippi cities have the most customer service representative jobs?
Grenada, Hattiesburg, and Tupelo are the Mississippi cities with the most customer service representative openings. Jackson leads as the state capital and largest metro, anchored by major insurance carriers, state agencies, and regional bank headquarters, while Gulfport and Hattiesburg draw volume from gaming and hospitality operators on the Coast and from healthcare and university-affiliated employers in the Pine Belt, respectively.
Are there remote customer service representative jobs in Mississippi?
Yes, and they are more common than in many fields, since customer service representative work is well-suited to phone and digital channels that do not require a physical presence. About 0% of customer service representative openings tied to Mississippi are remote or hybrid as of November 2026, reflecting the role's adaptability to distributed work. Phone-based support, chat, and email resolution roles are the most frequently offered in fully remote formats.
How can I get hired as a customer service representative in Mississippi with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time call center openings posted by large Mississippi contact center operators and retailers, who regularly hire with no prior experience and train on the job. Employers such as regional banks and insurance companies in Jackson often run structured onboarding cohorts for new associates. Moving laterally from cashier, receptionist, or data-entry roles is also a recognized route, and completing a customer service fundamentals course through a Mississippi community college can give a first-time applicant a clear advantage.
Where can I find and apply to customer service representative jobs in Mississippi?
You can find and apply to customer service representative jobs in Mississippi on Migrate Mate, which lists current Mississippi openings across industries and experience levels. Find the roles that fit your background and apply directly.
See All 33 Customer Service Representative Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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