Director of Learning and Development Jobs

SUMMARY

New Concepts for Living is seeking a knowledgeable, organized, and hands-on Learning & Development Coordinator to oversee and deliver employee training across the organization. This individual will play an important role in ensuring that employees are properly trained, equipped, and prepared to provide safe, effective, and quality support to individuals with intellectual and developmental disabilities (I/DD).

The Learning & Development Coordinator will be responsible for conducting and coordinating essential training programs, including First Aid/CPR &AED training, Crisis Management training, and Vehicle Safety training. The position will also support employee orientation, ongoing professional development, skills assessments, and regulatory training compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES (includes the following but are not limited to):

TRAINING DELIVERY & COORDINATION:

• Coordinate employee training schedules with department managers and supervisors.
• Maintain accurate attendance, certification, and training completion records in UKG Ready or other designated systems.
• Monitor training and certification expiration dates.
• Identify employees who are overdue for required training.
• Assist with new-hire orientation and mandatory onboarding training.
• Prepare training compliance reports for HR and management.
• Ensure training materials and practices remain consistent with applicable NJ DDD requirements and organizational policies.

FIRST AID/CPR & AED TRAINING:

• Conduct initial and renewal CPR, First Aid, and AED certification courses.
• Provide hands-on instruction, demonstrations, and competency assessments.
• Ensure training follows the standards of the applicable certifying organization.
• Maintain accurate certification records and monitor upcoming expirations.
• Coordinate refresher and recertification classes as needed.

CRISIS MANAGEMENT TRAINING:

• Facilitate initial and refresher crisis management training using NCFL's approved curriculum.
• Educate employees on crisis prevention, verbal de-escalation, behavioral support, and safe intervention techniques.
• Conduct practical demonstrations and competency evaluations when authorized.
• Reinforce person-centered care, individual rights, and positive behavior support.
• Maintain accurate records of course completion and required renewals.

VEHICLE SAFETY TRAINING:

• Conduct classroom and practical training on safe vehicle operation.
• Provide behind-the-wheel assessments and driving competency evaluations.
• Train employees on defensive driving, passenger safety, emergency procedures, and vehicle inspections.
• Provide instruction on wheelchair securement, lift operation, and safe transportation of individuals with disabilities, where applicable.
• Maintain driver training and assessment records.
• Identify employees requiring additional instruction or retraining.

ADDITIONAL RESPONSIBILITIES:

• Conduct periodic reviews of training materials to ensure accuracy and consistency with organizational policies and applicable regulations.
• Other duties as assigned by management.
• Cooperate with New Concepts for Living and Department Staff in any inspection, inquiry or investigation.

QUALIFICATIONS REQUIRED:

• High school diploma or equivalent required; associate or bachelor's degree in education, human services, healthcare, training and development, or a related field preferred.
• Previous experience delivering employee training, preferably in healthcare, human services, residential services, or the I/DD field.
• Current CPR/First Aid instructor certification or the ability to obtain an approved instructor credential.
• Current crisis intervention instructor certification, or the ability to obtain certification in an NCFL-approved program.
• Experience providing driver safety, defensive driving, or company vehicle training preferred.
• Strong presentation, communication, and interpersonal skills.
• Ability to engage employees through classroom instruction, demonstrations, and hands-on training.
• Strong organizational skills and attention to detail, particularly with training documentation and compliance tracking.
• Proficiency in Microsoft Office and the ability to work with HR and training management systems.
• Valid driver's license and acceptable driving record.
• Ability to travel between NCFL locations as needed.
• Ability to work periodic nights and weekend
• 45 hours per week