Director Of Program Management Jobs in Pennsylvania

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities

• Program Strategy & Lifecycle Management: Lead the long-term roadmap for the DSD program, defining enterprise-wide DSD policies and compliance standards, ensuring all workflows are efficient and minimize friction for store associates.
• Technical Oversight: Govern and validate the technical vendor onboarding process and system fit, serving as the final sign-off for a vendor’s technical readiness, ensuring all partners meet the necessary digital and labeling requirements before entering the program.
• Cross-Functional Orchestration: Act as the primary liaison between Merchandising, Inventory Allocation, Store Operations, IT, and Finance to ensure the connectivity and communication between systems is functioning correctly. Advocate for and validate the integrity of master data (such as vendor costs and item attributes) within appropriate systems.
• Vendor Performance Oversight: Develop and maintain comprehensive vendor scorecards; identify systemic non-compliance or service failures and provide data-backed recommendations to the buying teams for resolution. Review and provide feedback for process improvement ideas, delivery frequency, seasonal changes with vendors and merchants.
• Systemic Integrity & Risk Mitigation: Monitor the health of information flow between the store and corporate systems, identifying and calling out financial or inventory risks before they impact the business.
• Operational SME: Serve as the subject matter expert for any new system designs or operational changes affecting how DSD product moves through the organization.

QUALIFICATIONS

• 5-7 years multiunit or high volume retail management experience.
• Four-year degree, preferred.
• Excellent verbal and written communication skills.
• Proven ability to lead, coach, and motivate others.
• Strong business acumen and problem-solving skills.
• Conduct root cause analysis to diagnose and address complex business problems.
• Create business plans and contingency plans.
• Proficiency in computer use, standard MS Office applications, and AI prompting.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.