Director of Ticket Operations Jobs
Director of Ticket Operations jobs are open across professional sports, live entertainment, collegiate athletics, and venue management, from coordinator-level to senior director, with specializations in box office management, ticketing technology, and revenue optimization. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 13+ Director of Ticket Operations jobs
Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.
See what our colleague are saying about working at Taymar!
Position Overview: Taymar Sales U.’s General Manager of Ticket Sales & Operations will have direct oversight of the day-to-day functions of the Little Rock Athletics ticketing unit. This position will hire, manage, train, and develop the on-site sales team, while achieving personal sales metrics and overseeing all daily reporting and deposit of ticket revenue, priority seating, customer service, system event builds and inventory management. This role will oversee all functions of the ticket office, while proactively generating revenue through group sales, renewals, and new season ticket sales.
Ticket Sales Responsibilities:
- Direct oversight of ticket sales strategy and execution for all ticketed athletic events for Arkansas Little Rock.
- Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
- Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
- Meet and work collaboratively with senior administration within the athletics department.
- Oversee and deploy digital marketing strategies to increase sales and lead generation.
- Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
- Work in the assigned, on campus location.
- Oversee all aspects of ticket operations strategy and execution for athletics.
- Hire, train, and manage all gameday box office staff for all ticketed sports.
- Initiate and execute ticket system builds within ticket system.
- Generate reports and accurately track overall ticketing revenue pace towards goals.
- Manage inventory across all ticketed events.
- Provide scheduling, leadership, and direction to gameday box office team.
- Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
- Work effectively under pressure in a fast-paced environment to produce accurate results.
- Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
- Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.
- 3+ years’ experience in ticket sales, management, and ticket operations
- Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
- Demonstrated ability to hire, train and lead a sales team.
- Experience in ticket operations and ability to learn ticketing system.
- Ability to schedule, lead and manage a sales team and gameday box office staff.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.
See what our colleague are saying about working at Taymar!
Position Overview: Taymar Sales U.’s General Manager of Ticket Sales & Operations will have direct oversight of the day-to-day functions of the Little Rock Athletics ticketing unit. This position will hire, manage, train, and develop the on-site sales team, while achieving personal sales metrics and overseeing all daily reporting and deposit of ticket revenue, priority seating, customer service, system event builds and inventory management. This role will oversee all functions of the ticket office, while proactively generating revenue through group sales, renewals, and new season ticket sales.
Ticket Sales Responsibilities:
- Direct oversight of ticket sales strategy and execution for all ticketed athletic events for Arkansas Little Rock.
- Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
- Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
- Meet and work collaboratively with senior administration within the athletics department.
- Oversee and deploy digital marketing strategies to increase sales and lead generation.
- Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
- Work in the assigned, on campus location.
- Oversee all aspects of ticket operations strategy and execution for athletics.
- Hire, train, and manage all gameday box office staff for all ticketed sports.
- Initiate and execute ticket system builds within ticket system.
- Generate reports and accurately track overall ticketing revenue pace towards goals.
- Manage inventory across all ticketed events.
- Provide scheduling, leadership, and direction to gameday box office team.
- Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
- Work effectively under pressure in a fast-paced environment to produce accurate results.
- Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
- Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.
- 3+ years’ experience in ticket sales, management, and ticket operations
- Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
- Demonstrated ability to hire, train and lead a sales team.
- Experience in ticket operations and ability to learn ticketing system.
- Ability to schedule, lead and manage a sales team and gameday box office staff.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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Find JobsDirector of Ticket Operations Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of ticket operations jobs.
- Five or more years of experience in ticketing operations, box office management, or venue sales
- Proficiency with enterprise ticketing platforms such as Ticketmaster Archtics, AXS, or SeatGeek
- Demonstrated experience managing staff, scheduling, and training for event-day operations
- Strong financial acumen including budget management, reconciliation, and revenue reporting
- Bachelor's degree in sports management, business administration, or a related field
- Experience with access control systems, will-call management, and group sales coordination
Tips for Your Director of Ticket Operations Job Search
Quantify ticket volume and revenue impact
Hiring managers for this role want hard numbers. List the total annual ticket inventory you managed, the revenue your department processed, and any percentage improvements in throughput or error reduction. Vague claims about 'overseeing ticketing operations' won't stand out.
Highlight your ticketing platform fluency
Employers screen hard on system experience. Name every ticketing platform you've used in a dedicated skills section, and in your bullet points show what you actually did inside each one, whether that's building price maps, running access control, or managing holds.
Apply early to roles that fit
Migrate Mate lists director of ticket operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by venue type and scale
A 20,000-seat arena operation and a minor league baseball club both post 'director of ticket operations' but expect very different skill sets. Read each posting for mentions of venue capacity, annual event count, and team size before applying so your cover letter addresses their actual complexity.
Prepare a system-migration story for interviews
Interviewers frequently ask about platform transitions because upgrades are disruptive and expensive. If you've led or supported a ticketing system migration, map out the problem, your role, the timeline, and the outcome. That story alone can separate you from candidates who have only used stable systems.
Negotiate around event-season timing, not just base pay
Offers in this field often come with comp-time policies, playoff bonuses, and event-day stipends that vary widely by organization. Ask explicitly how overtime during peak season is handled and what the bonus structure looks like for postseason or high-demand events before you accept.
Director of Ticket Operations Jobs: Frequently Asked Questions
Which companies are hiring the most director of ticket operationss?
Taymar Sales U., Dallas Wings, and Oak View are hiring the most director of ticket operationss right now, with openings concentrated in Texas, Florida, and Connecticut, based on current listings on Migrate Mate as of November 2026. Professional sports franchises, university athletic departments, and large live-entertainment venue operators tend to be the most consistent sources of open roles.
How many director of ticket operations jobs are remote?
About 0% of director of ticket operations openings are fully remote or hybrid as of November 2026, reflecting the event-day, in-person nature of most ticketing director roles. The sub-areas most likely to offer remote flexibility are analytics, strategic planning, and ticketing system administration, while box office leadership and game-day staff management almost always require on-site presence.
How do you become a director of ticket operations?
Start in a box office coordinator or ticket sales representative role to build hands-on experience with ticketing platforms and event operations. Move into a manager or assistant director position where you oversee staff and handle budget responsibility. Build fluency with enterprise ticketing systems, demonstrate revenue results, and develop experience managing large-scale events before pursuing director-level openings.
Can you get hired as a director of ticket operations with little experience?
Moving directly into a director role with little experience is uncommon because employers expect candidates to have managed staff, owned budgets, and operated during live events. The most effective path is to build a foundation in box office or ticket operations support roles, pursue a promotion to assistant director or manager, and then target director openings once you can show measurable leadership and revenue outcomes.
What does the director of ticket operations interview process look like?
Most employers run a phone or video screen focused on your background and system experience, followed by one or two rounds of interviews with the athletic director, VP of sales, or operations leadership. Expect scenario questions about system outages, event-day crises, and staff conflicts. Some organizations ask finalists to present a ticketing strategy or operational improvement plan before extending an offer.
Where can I find and apply to director of ticket operations jobs?
You can find and apply to director of ticket operations jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and venue type, then apply directly to each listing that fits your background.
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