Donation Attendant Jobs
Donation Attendant jobs are open across nonprofit thrift stores, religious organizations, and community assistance programs, covering roles from entry-level sorting attendant to donation center supervisor, with specializations in inventory intake, donor relations, and merchandise processing. Find a role that fits below and apply directly.
Find Donation Attendant JobsOverview
Showing 5 of 37+ Donation Attendant jobs
ORGANIZATION:
For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Warehouse Donation Attendant to play a key role in furthering our vision and mission in our retail area.
VALUES:
- Sustainability: We commit to practices that support environmental, social, and economic strength.
- Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings.
- Respect: We treat every individual with dignity, care and sincerity to build an equitable environment.
- Voice: We listen to each other, value feed back and advocate for our communities.
- Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision.
- Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
- Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.
MISSION STATEMENT: We transform lives and communities through the power of education, training and employment.
PURPOSE OF POSITION: To provide assistance in dock area loading, unloading, and moving merchandise. To fulfill mission statement.
SUPERVISION RECEIVED: Store Manager
SUPERVISION EXERCISED: None.
QUALIFICATIONS/EDUCATION: No minimum qualifications set.
ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement towards Goodwill's mission.
JOB PROFICIENCIES: Product Knowledge, Oral Communications, Ethics and Trust, Fashion Sense, Customer Service, General Math, Reading Skills, Writing Skills, Safety and Security.
JOB COMPETENCIES: Answers donation door greets customers and unloads donations. Sorts donations for in-house storage and load material for store deliveries. Moves materials in or out of the warehouse and operates trash compactor. Cleans work area.
ESSENTIAL FUNCTIONS:
- Donation door must be answered in a professional manner and within 10 seconds.
- Locate unloaded material in proper places in warehouse.
- To load material for store deliveries and make deliveries.
- To move materials in or out of warehouse, as required.
- Move trash to compactor as needed.
- Cleans dock area during last 7 minutes of workday.
DUTIES AND RESPONSIBILITIES:
- Adhere to all safety policies and reports violations.
- Support mission statement and activities of other departments.
- Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to person with disabilities and barriers to employment.
- Adhere to all ethical standard and confidentiality of records.
- Performs other duties as assigned.
STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS:
- Attendance and punctuality.
- Quality and quantity of work performed.
- Attitude and overall effectiveness of working relations with all stakeholders.
- The manner in which duties and responsibilities, essential functions and job competencies are performed.
- Supports and values diversity.
PHYSICAL STRENGTH:
- - push/pull while standing - up to 50 pounds on a daily basis. Sometimes over 100 pounds. Carry
- - push/pull while moving - up to 50 pounds on a daily basis. Sometimes up to 100 pounds.
BENEFITS:
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement Program
- Employee Discount at Goodwill Industries of Kansas Stores
JOB LOCATION:
ORGANIZATION:
For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Warehouse Donation Attendant to play a key role in furthering our vision and mission in our retail area.
VALUES:
- Sustainability: We commit to practices that support environmental, social, and economic strength.
- Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings.
- Respect: We treat every individual with dignity, care and sincerity to build an equitable environment.
- Voice: We listen to each other, value feed back and advocate for our communities.
- Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision.
- Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
- Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.
MISSION STATEMENT: We transform lives and communities through the power of education, training and employment.
PURPOSE OF POSITION: To provide assistance in dock area loading, unloading, and moving merchandise. To fulfill mission statement.
SUPERVISION RECEIVED: Store Manager
SUPERVISION EXERCISED: None.
QUALIFICATIONS/EDUCATION: No minimum qualifications set.
ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement towards Goodwill's mission.
JOB PROFICIENCIES: Product Knowledge, Oral Communications, Ethics and Trust, Fashion Sense, Customer Service, General Math, Reading Skills, Writing Skills, Safety and Security.
JOB COMPETENCIES: Answers donation door greets customers and unloads donations. Sorts donations for in-house storage and load material for store deliveries. Moves materials in or out of the warehouse and operates trash compactor. Cleans work area.
ESSENTIAL FUNCTIONS:
- Donation door must be answered in a professional manner and within 10 seconds.
- Locate unloaded material in proper places in warehouse.
- To load material for store deliveries and make deliveries.
- To move materials in or out of warehouse, as required.
- Move trash to compactor as needed.
- Cleans dock area during last 7 minutes of workday.
DUTIES AND RESPONSIBILITIES:
- Adhere to all safety policies and reports violations.
- Support mission statement and activities of other departments.
- Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to person with disabilities and barriers to employment.
- Adhere to all ethical standard and confidentiality of records.
- Performs other duties as assigned.
STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS:
- Attendance and punctuality.
- Quality and quantity of work performed.
- Attitude and overall effectiveness of working relations with all stakeholders.
- The manner in which duties and responsibilities, essential functions and job competencies are performed.
- Supports and values diversity.
PHYSICAL STRENGTH:
- - push/pull while standing - up to 50 pounds on a daily basis. Sometimes over 100 pounds. Carry
- - push/pull while moving - up to 50 pounds on a daily basis. Sometimes up to 100 pounds.
BENEFITS:
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement Program
- Employee Discount at Goodwill Industries of Kansas Stores
JOB LOCATION:
See All 37 Donation Attendant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Donation Attendant JobsDonation Attendant Job Market
Who's Hiring
- MERS Missouri Goodwill Industries20
- Goodwill Industries of Kansas7
- Goodwill Mid Michigan4
- Goodwill North Central Texas2
- Goodwill San Antonio1
What Employers Look For
The qualifications that appear most often in donation attendant jobs.
- Ability to lift and carry up to 50 pounds repeatedly throughout a shift
- Previous experience sorting, pricing, or processing donated goods
- Strong customer service and communication skills for donor-facing interactions
- Basic cash handling or point-of-sale system experience
- Reliable attendance and ability to work weekends or flexible hours
- High school diploma or GED equivalent preferred by most employers
Tips for Your Donation Attendant Job Search
Highlight physical stamina and lifting experience
Donation attendant postings almost always list the ability to lift 25 to 50 pounds repeatedly as a core requirement. Quantify this on your resume by noting how many hours per shift you spent on your feet or how many donation bins you processed daily.
Certify your customer service and cash handling
Many donation centers double as retail storefronts, so employers want attendants who can handle transactions and donor interactions. If you've run a register, processed refunds, or trained new staff on point-of-sale procedures, list those specifics rather than just writing 'customer service skills.'
Apply early to roles that fit
Migrate Mate lists donation attendant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your sorting experience
Donation centers sort clothing, housewares, electronics, and furniture into separate processing streams. Tailor your application to match whatever categories you've handled, because a candidate with furniture intake experience reads differently to a Goodwill manager than a general 'retail associate.'
Prepare for scenario questions about donor interactions
Interviewers frequently ask how you'd handle a donor bringing in items the organization can't accept, like hazardous materials or heavily soiled goods. Rehearse a calm, policy-grounded response that keeps the donor relationship intact while protecting staff safety.
Follow up within three business days after applying
Donation center managers often review applications in batches between busy drop-off periods. A brief, polite follow-up email referencing the job title and your availability for an immediate start date can move your application to the top of a short pile.
Donation Attendant Jobs: Frequently Asked Questions
Which companies are hiring the most donation attendants?
MERS Missouri Goodwill Industries, Goodwill Industries of Kansas, and Goodwill Mid Michigan are hiring the most donation attendants right now, with openings concentrated in Kansas, Missouri, and Michigan, based on current listings on Migrate Mate as of November 2026. Nonprofit thrift chains and community assistance organizations tend to post the highest volume of openings consistently throughout the year.
How do you become a donation attendant?
Start by applying to entry-level openings at thrift stores, Habitat for Humanity ReStores, or faith-based community organizations, since most positions require no specialized degree. Emphasize any retail, warehouse, or volunteer experience you have. Employers train new hires on their specific sorting systems, pricing guidelines, and safety procedures on the job, so a willingness to learn and physical dependability matter most at the application stage.
Can you get hired as a donation attendant with no experience?
Yes, donation attendant roles are among the more accessible entry points in the nonprofit retail sector because employers prioritize reliability and a positive attitude over a lengthy resume. Volunteering at a local thrift store or donation drive beforehand gives you concrete examples to reference in interviews. Highlighting your ability to work efficiently in a physical environment and your comfort handling public-facing interactions will strengthen your application significantly.
What does the donation attendant interview process look like?
Most donation attendant interviews are one to two rounds, often starting with a brief phone screen followed by an in-person meeting at the donation center itself. Interviewers typically ask about your availability, your physical capacity for the role, and how you'd handle difficult donor situations. Some managers will walk you through the sorting floor so you understand the pace and environment before you're offered the position.
Where can I find and apply to donation attendant jobs?
You can find and apply to donation attendant jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the available roles, find the ones that match your availability and experience, and apply directly to each listing that fits.
See All 37 Donation Attendant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Donation Attendant Jobs