Mid Level E-Commerce Operations Manager Jobs
Mid level e-commerce operations manager jobs go to professionals ready to own end-to-end processes, make data-driven decisions with limited oversight, and drive measurable improvements across fulfillment, inventory, or platform operations. Openings skew toward Technology & Software, Healthcare & Medical Services, and Sports & Recreation, with a mix of on-site, remote, and hybrid settings, and employers like TikTok, Quest Diagnostics, and Amazon hiring at this level now.
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DESCRIPTION
We are looking for an experienced people leader to own a consolidated function that unifies short-term, mid-term, and long-term planning for our E-Commerce business. This leader will own the end-to-end planning discipline that spans Sales & Operations Planning (S&OP), metro optimization, and the real estate pipeline, building a single, forward-looking planning engine that carries the business into Q4 and beyond.
This is a high-visibility role that sits at the intersection of Strategy, Operations, Finance, and Technology. You will manage a team of program managers and planners, set the strategic planning agenda, and be the single-threaded leader accountable for the accuracy, cadence, and outcomes of E-Commerce planning. We are looking for a strategic thinker who obsesses over customers, earns trust with stakeholders, dives deep into business metrics and processes, and consistently delivers results through the team they lead.
Key job responsibilities
- Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
- Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
- Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
- Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
- Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
- Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
- Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
- Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.
BASIC QUALIFICATIONS
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- 2+ years of team management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
- Experience building and managing financial models for business forecasting and problem solving, or experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas
- Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- MBA
- E-Commerce, grocery, retail, or last-mile/logistics domain experience.
- Advanced analytical skills with a track record of interpreting trends and data to make informed projections and decisions.
- Excellent written and verbal communication skills, including the ability to influence senior leadership.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, AUSTIN - 127,200.00 - 172,100.00 USD annually
DESCRIPTION
We are looking for an experienced people leader to own a consolidated function that unifies short-term, mid-term, and long-term planning for our E-Commerce business. This leader will own the end-to-end planning discipline that spans Sales & Operations Planning (S&OP), metro optimization, and the real estate pipeline, building a single, forward-looking planning engine that carries the business into Q4 and beyond.
This is a high-visibility role that sits at the intersection of Strategy, Operations, Finance, and Technology. You will manage a team of program managers and planners, set the strategic planning agenda, and be the single-threaded leader accountable for the accuracy, cadence, and outcomes of E-Commerce planning. We are looking for a strategic thinker who obsesses over customers, earns trust with stakeholders, dives deep into business metrics and processes, and consistently delivers results through the team they lead.
Key job responsibilities
- Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
- Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
- Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
- Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
- Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
- Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
- Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
- Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.
BASIC QUALIFICATIONS
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- 2+ years of team management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
- Experience building and managing financial models for business forecasting and problem solving, or experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas
- Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- MBA
- E-Commerce, grocery, retail, or last-mile/logistics domain experience.
- Advanced analytical skills with a track record of interpreting trends and data to make informed projections and decisions.
- Excellent written and verbal communication skills, including the ability to influence senior leadership.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, AUSTIN - 127,200.00 - 172,100.00 USD annually
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- Technology & Software
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Mid Level E-Commerce Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level e-commerce operations manager job?
Position yourself around ownership, not just contribution. Highlight projects where you led the execution, optimized a workflow, or reduced cost or error rates with measurable results. Tailor your resume to show you can coordinate across teams, vendors, and platforms without constant supervision. Specific tools, platforms, or categories you have managed deeply will differentiate you from generalist candidates.
Which companies hire mid level e-commerce operations managers?
Companies hiring mid level e-commerce operations managers right now include TikTok, Quest Diagnostics, and Amazon, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to large retailers, direct-to-consumer brands, and third-party logistics providers that need operators who can run independently on day-to-day execution.
Are there remote mid level e-commerce operations manager jobs?
Yes, though availability varies by function. About 40% of mid level e-commerce operations manager openings are remote or hybrid as of November 2026, with fully on-site roles more common when the work involves warehouse oversight or vendor coordination that requires physical presence. Hybrid arrangements are common at tech-forward brands and larger retail organizations.
How do I move up to a mid level e-commerce operations manager role?
The path runs through deepening ownership over time. Start by mastering a specific function, whether that is inventory planning, fulfillment coordination, or platform operations, then push for projects where you lead the execution rather than support it. Building fluency in analytics tools, demonstrating measurable impact, and showing you can manage vendor or cross-team relationships puts you in position for mid level responsibilities.
Which industries hire the most mid level e-commerce operations managers?
Mid Level e-commerce operations manager roles concentrate in Technology & Software, Healthcare & Medical Services, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring because high order volumes, complex fulfillment networks, and competitive delivery expectations create sustained demand for experienced operators who can run processes at scale.