Ecommerce Specialist Jobs in North Carolina

Job Description

Workday Job Profile: Ecommerce Analytics Analyst

Business/Posting Title: Ecommerce Analytics Analyst

Grade: 8

Job Summary:

The Ecommerce Analytics Analyst supports Advance Auto Parts’ eCommerce business by delivering actionable insights that improve assortment health, customer experience, and operational performance across digital channels. This role partners closely with Ecommerce Strategy, Merchandising, and Operations leaders to measure performance, diagnose friction, and inform decisions across the end‑to‑end customer journey.

The analyst plays a critical role in enabling data‑driven prioritization by building dashboards, analyzing experiments, and connecting customer behavior to outcomes such as conversion, availability, fulfillment confidence, and cost‑to‑serve for both DIY and Professional customers.

What will you do?

• Analyze eCommerce performance across key metrics including traffic, conversion, item transactability, availability, fulfillment speed, and customer promise accuracy
• Support weekly and monthly business reviews by preparing insights, variance analysis, and performance narratives tied to merchandising and operational priorities
• Build and maintain dashboards that track assortment health, item readiness, availability gaps, blocked items, and fulfillment outcomes
• Partner with Ecommerce Strategy and Operations teams to measure the impact of initiatives focused on digital friction removal, fast‑promise expansion, and item readiness improvements
• Support experimentation and testing by analyzing hypotheses, sizing opportunities, and measuring test outcomes against defined success metrics
• Conduct deep‑dive analyses to identify root causes of customer friction, revenue loss, or operational underperformance (e.g., out‑of‑stocks, promise defects, fulfillment misses)
• Collaborate with Technology and Data teams to ensure accurate instrumentation and data capture across browse, PDP, cart, checkout, and post‑purchase flows
• Provide ad‑hoc analysis to support category strategy, assortment decisions, and vendor discussions
• Help standardize definitions, metrics, and reporting logic to ensure consistency and trust in eCommerce performance data

Location & Work Availability:

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina.

Qualifications:

• Strong analytical mindset with the ability to translate data into clear, actionable insights
• Understanding of eCommerce funnels, merchandising metrics, and omnichannel customer behavior
• Experience working with large datasets and dashboards to support operational and business decision‑making
• Strong communication skills with the ability to present findings to non‑technical stakeholders

Certifications, Experience, and Education:

Experience:

• 2–4 years of experience in eCommerce analytics, digital analytics, business intelligence, or related fields
• Experience analyzing conversion funnels, availability, inventory‑related metrics, or fulfillment performance preferred
• Proficiency with SQL, BI tools (e.g., Tableau, Power BI, Looker), and Excel required
• Preferred experience working in retail, eCommerce, or omnichannel environments

Education:

• Bachelor’s degree in Analytics, Business, Economics, Statistics, Computer Science, or related field required

Benefits Summary:

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits.

Learn more here: https://jobs.advanceautoparts.com/us/en/benefits

Company Overview:

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do‑it‑yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.

Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories, and other offerings can be found at Advance Auto Parts is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected status.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures