Education And Training Jobs in Las Vegas, NV

About Budget Car & Truck Rental of Las Vegas

Budget Car & Truck Rental of Las Vegas is a locally owned and operated sub-licensee of Avis Budget Group serving Southern Nevada with pride for over 30 years. As part of one of the most trusted brands in the rental industry, we combine the strength of a global network with the personalized service of a local business. Our team is dedicated to delivering a seamless rental experience for every customer—whether they’re visiting for business, adventure, or life’s everyday needs.

From our bustling airport operations to our neighborhood rental locations, our mission is simple: deliver the best car rental experience through newer vehicles, exceptional service, and competitive pricing. We value teamwork, accountability, and integrity—and we invest in our team members through training, advancement opportunities, and a culture of respect.

At Budget Car & Truck Rental of Las Vegas, every team member plays a part in keeping our city and its visitors moving. Join a team that drives excellence, supports one another, and takes pride in representing a brand known for value, reliability, and community spirit.

Job Summary

The Rental Car Sales & Training Manager is responsible for developing, training, and coaching rental agents and customer service personnel to maximize sales performance, ensure consistent service quality, and support new hire onboarding. This role drives revenue growth, sales technique adoption, and employee readiness by designing and delivering training programs, monitoring sales performance, coaching front-line teams, and reporting revenue results to leadership.

Essential Duties and Responsibilities

· Design, deliver, and continuously improve onboarding programs for new hires, ensuring agents are equipped with product knowledge, systems training, and customer service standards from day one.

· Provide ongoing training to rental agents on sales techniques, including upselling optional products (insurance, fuel options, upgrades, loyalty programs), objection handling, and closing strategies.

· Coach and mentor agents and supervisors on the sales floor through shadowing, role-play exercises, and real-time feedback to reinforce training concepts.

· Develop and maintain training materials, scripts, job aids, and reference guides that reflect current sales programs, promotions, and company policies.

· Monitor individual and location-level sales performance against revenue targets, upsell penetration rates, and customer satisfaction metrics.

· Build and distribute regular revenue and sales performance reports to leadership, identifying trends, gaps, and opportunities for improvement.

· Partner with branch and airport leadership to identify skill gaps, performance issues, and training needs, and develop targeted action plans.

· Lead recurring training sessions, refreshers, and team meetings to reinforce sales culture and accountability.

· Track training completion, certification, and onboarding milestones for new and existing employees.

· Stay current on rental industry sales trends, competitor offerings, and company promotions to keep training content relevant and effective.

· Collaborate with HR and operations leadership to align training initiatives with broader company goals and policy updates.

· Assist with the rollout of new sales programs, products, or systems, including training plan development and field communication.

Other Duties:

· Maintain adherence to company service protocols, confidentiality guidelines, and quality expectations.

· Participate in ongoing training, performance reviews, and team meetings.

· Maintains compliance with company policies and procedures, local regulations, and recommended best practices.

· Performs other related duties as assigned.

Required Qualifications

· Associate’s degree or equivalent required; degree in business, training and development, communications, or a related field.

· At least 4 years of prior experience in rental car sales and training management.

· At least 7 years of prior experience in rental car operations management, sales management, retail management, or hospitality management required with prior training, coaching, and sales leadership.

· Demonstrated ability to teach and reinforce sales techniques and drive measurable performance improvement.

· Strong presentation, facilitation, and public speaking skills with the ability to engage diverse audiences.

· Proficiency with reporting and analytics tools (e.g., Excel) to track and communicate revenue and sales performance.

· Strong written and verbal English communication skills, including the ability to develop clear training content and materials.

· Ability to manage multiple training initiatives and reporting deadlines in a fast-paced environment.

· Ability to build relationships and influence behavior across front-line teams and leadership.

· Ability to travel to multiple branch or airport locations as needed for training delivery.

Physical Requirements

· Ability to stand, walk, sit, and move throughout counter, lot, and training environments for extended periods.

· Ability to use computers, projectors, phones, and standard office or training equipment.

· Ability to occasionally lift or move training materials, supplies, or equipment up to 25 pounds.

· Ability to work in a fast-paced, customer-facing environment with frequent interaction, interruptions, and changing demands.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Work Schedule

Able to work full-time, on-site at our work location in Las Vegas, NV, based on business volume and demands. While standard business hours provide a general framework, this role requires flexibility. Leaders are expected to manage their time and workload effectively to ensure that all duties, deadlines, and business needs are met. This may include working beyond typical business hours, as necessary.

Compensation

$40,000.00 - $50,000.00 dollars annually plus eligibility for commissions and/or bonuses through an incentive agreement plan. Incentive agreement plan is based on performance, goal accomplishments, and sole discretion of the company.

What We Offer

· Competitive pay and eligibility for a motivating bonus plan.

· Prioritize your health and wellness with medical, dental, vision, life insurance, and short-term disability coverage for you and your family.

· Prepare for your future through our 401(k)-retirement plan and company match program.

· Take care of your personal needs and enjoy time away from work using accrued paid time off and company-paid holidays.

· When you have every day-life needs, use our Employee Assistance Program to guide you to professional resources to make informed decisions for you and your family.

· We offer our dedicated team members car rental discounts.

· Grow your skills and knowledge through our training, development, and advancement opportunities.

Budget Car & Truck Rental of Las Vegas Core Values

• We share success – We believe our wins should benefit the whole team – rewarding contributions with incentives that are fair, meaningful and motivating!
• We grow through people & innovation – We equip and empower our team while leveraging technology to deliver the industry’s finest customer experience at a competitive price
• We do the right things always – We manage opportunities and expenses with care so we can invest in our people, deliver exceptional service, and ensure a strong, sustainable future
• We steward resources wisely – We face challenges with energy, urgency, attention to detail, and a commitment to keep improving because excellence honors our customers and our calling
• We bring a “can do” mentality – Grounded in our faith, we focus on what truly matters – making ethical choices, honoring people, and standing firm in integrity, even when it’s difficult
• We build trust through accountability – We set clear expectations, follow through on commitments, and give timely, respectful and honest feedback – helping each other succeed

Equal Employment Opportunity (EEO)
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Budget Car & Truck Rental of Las Vegas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Budget Car & Truck Rental of Las Vegas is committed to providing reasonable accommodations to individuals with disabilities.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Experience:

• rental car service/operations: 4 years (Required)
• training facilitation: 7 years (Required)
• sales training and management: 7 years (Required)

Ability to Commute:

• Las Vegas, NV 89119 (Required)

Work Location: In person