Eligibility Technician Jobs
Eligibility Technician jobs are open across government agencies, healthcare systems, and social services organizations, from entry-level to senior and supervisory roles, with specializations in benefits determination, case management, and program compliance. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 18+ Eligibility Technician jobs
About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.89 - $29.86/hour, based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Location & Schedule
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work in office 3 days a week at the Denver Castro Building, Arie Taylor Building, or East Building. Employees may also work at Neighborhood Resource Sites. Training will be held at the Denver Castro Building. Employees must work within the state of Colorado on their off-site days.
Who We Are & What You’ll Do
At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.
Through our Economic Security (ES) Division, Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Security provides a holistic approach to service delivery in order to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage. The Economic Security Division is comprised of the following program areas: Child Support, SNAP to Success (Formerly Employment First), Childcare Assistance Program (CCAP) and Colorado Works.
The Economic Security Division is seeking a Childcare Assistance Eligibility Technician to support our Childcare Assistance Program (CCAP). All positions in Economic Security will provide holistic and trauma informed case management to customers as it relates to specific job functions and duties. This position is aligned with the agency’s Strategic Framework to support equity and access, connectivity and economic resilience of our customers and community partners. The selected candidate for this position will work with internal partners in Economic Security, DHS, State partners as well as other counties.
Specifically, as the Childcare Assistance Eligibility Technician you will:
- Determine eligibility for new Low-Income applicants and Colorado Works families seeking childcare assistance from intake to ongoing status.
- Learn and use the Childcare Automated Tracking System (CHATS), Colorado Benefits Management System (CBMS), and Work Management System (WMS) to ensure eligibility is determined in a timely and accurate manner.
- Provide world class customer service in all client interactions
- Perform other related duties as assigned
What You’ll Bring
Our ideal candidate has some or all the following experience, skills, and characteristics:
- Proven professional experience with high-volume direct contact customer service
- Previous experience determining eligibility
- Previous experience with CCAP
- Proven ability to multitask while navigating multiple systems while supporting customers
- Previous work within Human Services or within a Government Agency is a plus
- Previous high-volume data-entry experience
- Ability to read, understand, interpret, and apply complex regulations
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Three (3) years of technical/specialized clerical experience, including one year of experience determining eligibility for public assistance programs.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
- License/Certifications: None
Application Deadline
This position is expected to stay open until November 21, 2026. Please submit your application as soon as possible and no later than November 21 at 11:59 PM to ensure consideration.
About Everything Else
Job Profile
CS2658 Eligibility Technician IITo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
UnlimitedPosition Salary Range
$23.89 - $35.84Target Pay
$23.89 -$29.86Agency
Denver Human ServicesRedeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.89 - $29.86/hour, based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Location & Schedule
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work in office 3 days a week at the Denver Castro Building, Arie Taylor Building, or East Building. Employees may also work at Neighborhood Resource Sites. Training will be held at the Denver Castro Building. Employees must work within the state of Colorado on their off-site days.
Who We Are & What You’ll Do
At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.
Through our Economic Security (ES) Division, Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Security provides a holistic approach to service delivery in order to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage. The Economic Security Division is comprised of the following program areas: Child Support, SNAP to Success (Formerly Employment First), Childcare Assistance Program (CCAP) and Colorado Works.
The Economic Security Division is seeking a Childcare Assistance Eligibility Technician to support our Childcare Assistance Program (CCAP). All positions in Economic Security will provide holistic and trauma informed case management to customers as it relates to specific job functions and duties. This position is aligned with the agency’s Strategic Framework to support equity and access, connectivity and economic resilience of our customers and community partners. The selected candidate for this position will work with internal partners in Economic Security, DHS, State partners as well as other counties.
Specifically, as the Childcare Assistance Eligibility Technician you will:
- Determine eligibility for new Low-Income applicants and Colorado Works families seeking childcare assistance from intake to ongoing status.
- Learn and use the Childcare Automated Tracking System (CHATS), Colorado Benefits Management System (CBMS), and Work Management System (WMS) to ensure eligibility is determined in a timely and accurate manner.
- Provide world class customer service in all client interactions
- Perform other related duties as assigned
What You’ll Bring
Our ideal candidate has some or all the following experience, skills, and characteristics:
- Proven professional experience with high-volume direct contact customer service
- Previous experience determining eligibility
- Previous experience with CCAP
- Proven ability to multitask while navigating multiple systems while supporting customers
- Previous work within Human Services or within a Government Agency is a plus
- Previous high-volume data-entry experience
- Ability to read, understand, interpret, and apply complex regulations
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Three (3) years of technical/specialized clerical experience, including one year of experience determining eligibility for public assistance programs.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
- License/Certifications: None
Application Deadline
This position is expected to stay open until November 21, 2026. Please submit your application as soon as possible and no later than November 21 at 11:59 PM to ensure consideration.
About Everything Else
Job Profile
CS2658 Eligibility Technician IITo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
UnlimitedPosition Salary Range
$23.89 - $35.84Target Pay
$23.89 -$29.86Agency
Denver Human ServicesRedeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
See All 18 Eligibility Technician Jobs
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Find Eligibility Technician JobsEligibility Technician Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in eligibility technician jobs.
- High school diploma or associate degree in social services, human services, or a related field
- Experience determining eligibility for public benefit programs such as Medicaid, SNAP, or housing assistance
- Proficiency with government case management systems and eligibility determination software
- Knowledge of federal and state regulations governing public assistance program requirements
- Strong data entry accuracy and ability to review and verify financial and legal documents
- Customer service experience working with diverse or underserved populations in a high-volume environment
Tips for Your Eligibility Technician Job Search
Tailor your resume to program keywords
Eligibility technician postings are screened for specific program names like Medicaid, SNAP, CalWORKs, or TANF. Pull those exact program acronyms from each job posting and mirror them in your work history so your resume clears automated screening filters.
Apply early to roles that fit
Migrate Mate lists eligibility technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight caseload volume on your resume
Hiring managers for eligibility roles want to know you can handle volume and accuracy under pressure. Mention how many cases or applications you processed per week or month in previous roles, even if that experience came from internships or volunteer work.
Target civil service exam requirements early
Many county and state eligibility technician positions require passing a civil service exam before you can be considered. Check the hiring agency's human resources portal for exam schedules and registration deadlines before applying so you don't miss the window.
Prepare scenario answers around denial decisions
Interviewers for eligibility roles frequently ask how you handle denying benefits to an applicant who does not qualify. Practice structured answers that explain how you communicate decisions clearly, follow policy, and document the rationale without omitting required steps.
Negotiate classification level before accepting
Government eligibility positions often have multiple classification levels with different pay bands. If your experience exceeds the minimum posted requirement, ask the hiring manager whether the position can be filled at a higher grade before you accept an offer.
Eligibility Technician Jobs: Frequently Asked Questions
Which companies are hiring the most eligibility technicians?
AVT Simulation, Weld County, and Akima are hiring the most eligibility technicians right now, with openings concentrated in Colorado, Florida, and Alaska, based on current listings on Migrate Mate as of November 2026. County departments of social services and state health agencies consistently account for the largest share of open roles.
How many eligibility technician jobs are remote?
About 40% of eligibility technician openings are fully remote or hybrid as of November 2026, with remote roles concentrated in telephone-based intake, document review, and administrative redetermination work. Field-facing positions that require in-person client interviews or home visits are almost always on-site.
How do you become an eligibility technician?
Start by completing a high school diploma or an associate degree in human services, social work, or a related field. Gain experience with document verification, data entry, or public-facing customer service. Many state and county agencies require passing a civil service exam before hiring, so register for the appropriate exam in your jurisdiction early in the process.
Can you get hired as an eligibility technician with little or no experience?
Yes, many county and state agencies hire entry-level eligibility technicians and provide on-the-job training in program rules and case management systems. Candidates with strong data entry skills, experience handling sensitive documents, or backgrounds in customer service or community outreach often move successfully into these roles without direct eligibility experience.
What does the eligibility technician interview process look like?
Most agencies use a structured panel interview with questions focused on how you apply policy, handle difficult client interactions, and manage accuracy under volume. Some jurisdictions add a written or practical exam covering basic math, reading comprehension, or scenario-based policy decisions. The full process from application to offer typically involves multiple rounds and a background check.
Where can I find and apply to eligibility technician jobs?
You can find and apply to eligibility technician jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience, program background, and preferred location, then apply directly to each listing that fits.
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