Experience Design Lead Jobs
Experience Design Lead jobs are open across technology, financial services, healthcare, and consumer products, from senior contributor to principal and director levels, with specializations in service design, design systems leadership, and research-driven product experience. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 142+ Experience Design Lead jobs
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As a Senior LED Analyst, you’ll be at the forefront of designing transformative learning experiences that enable Salesforce teams and customers to succeed. You’ll go beyond building training - you’ll act as a strategic partner and performance consultant, diagnosing root causes, shaping solutions, and ensuring learning programs drive measurable impact.
Senior Analysts lead projects end-to-end, mentor junior team members, and bring advanced instructional design, data, and technology expertise to solve complex challenges. You’ll champion accessibility, experiment with new tools (including AI), and translate diverse stakeholder perspectives into clear, high-impact solutions.
This is a role for a builder and innovator - someone who can design, influence, and elevate both the craft of learning and the business outcomes it enables.
What You'll Actually Be Doing
- Design & Deliver Impactful Learning: Lead the creation of engaging, inclusive, and effective learning programs using advanced instructional design principles and performance consulting approaches; act as a Performance Consultant, analyzing business problems, uncovering root causes, and aligning learning solutions with measurable outcomes.
- Champion Accessibility & Inclusion: Ensure all experiences meet accessibility standards and foster equity for diverse learners; leverage data & insights by interpreting complex data sets, learner feedback, and business metrics to refine solutions and demonstrate impact.
- Integrate Emerging Tools & AI: Explore and apply new technologies, including AI agents, to enhance design, efficiency, and innovation; lead & mentor junior analysts, modeling best practices and sharing expertise in instructional design, collaboration, and problem solving. Facilitate Collaboration & Communicate with Impact: Build trust with stakeholders and SMEs, navigate objections, integrate multiple perspectives, craft compelling stories, and present findings to diverse audiences; manage complex projects with strong project management discipline, ensuring scope, timelines, and deliverables are achieved.
You're Our Person If...
- 5+ years of instructional design or learning experience design in a corporate or enterprise environment, with proven experience leading end-to-end learning design projects, from needs analysis through delivery and evaluation.
- Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting approaches; proficiency with authoring tools such as Rise, Storyline, or equivalent; experience with data-driven design, interpreting learner data and feedback to refine solutions.
- Strong stakeholder management skills—synthesizing diverse perspectives, navigating objections, and building consensus; demonstrated ability to design accessible, inclusive learning experiences aligned with accessibility standards; excellent communication skills to facilitate meetings, mentor peers, and deliver polished, compelling presentations. Passion for instructional design as a strategic discipline, with curiosity and courage to experiment with new methods, tools, and AI while grounding decisions in data and learner impact; strong adaptability, problem-solving, critical thinking, resilience, and a growth mindset in complex, fast-changing environments.
Even Better If...
- Experience applying AI and agent-based tools to design, workflow optimization, or content creation.
- Familiarity with Salesforce products, services, or customer-facing roles.
- Expertise in developing advanced assessments, simulations, and performance support solutions; exposure to impact mapping, root cause analysis, or advanced evaluation methods for learning effectiveness. Experience mentoring or coaching junior instructional designers/analysts; strong storytelling ability linking learning initiatives to business impact; professional certifications in instructional design, learning technologies, or project management (e.g., CPLP/ATD, PMP, CPTD).
Why Join Us?
As a Senior LED Analyst, you’ll have a strategic seat at the table—shaping enablement programs that influence thousands of learners, driving business outcomes, and mentoring the next generation of designers. You’ll have the freedom to experiment with emerging tools, the opportunity to showcase thought leadership in accessibility and AI adoption, and the visibility to make a lasting impact across Salesforce’s learning ecosystem.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $94,000 - $142,300 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As a Senior LED Analyst, you’ll be at the forefront of designing transformative learning experiences that enable Salesforce teams and customers to succeed. You’ll go beyond building training - you’ll act as a strategic partner and performance consultant, diagnosing root causes, shaping solutions, and ensuring learning programs drive measurable impact.
Senior Analysts lead projects end-to-end, mentor junior team members, and bring advanced instructional design, data, and technology expertise to solve complex challenges. You’ll champion accessibility, experiment with new tools (including AI), and translate diverse stakeholder perspectives into clear, high-impact solutions.
This is a role for a builder and innovator - someone who can design, influence, and elevate both the craft of learning and the business outcomes it enables.
What You'll Actually Be Doing
- Design & Deliver Impactful Learning: Lead the creation of engaging, inclusive, and effective learning programs using advanced instructional design principles and performance consulting approaches; act as a Performance Consultant, analyzing business problems, uncovering root causes, and aligning learning solutions with measurable outcomes.
- Champion Accessibility & Inclusion: Ensure all experiences meet accessibility standards and foster equity for diverse learners; leverage data & insights by interpreting complex data sets, learner feedback, and business metrics to refine solutions and demonstrate impact.
- Integrate Emerging Tools & AI: Explore and apply new technologies, including AI agents, to enhance design, efficiency, and innovation; lead & mentor junior analysts, modeling best practices and sharing expertise in instructional design, collaboration, and problem solving. Facilitate Collaboration & Communicate with Impact: Build trust with stakeholders and SMEs, navigate objections, integrate multiple perspectives, craft compelling stories, and present findings to diverse audiences; manage complex projects with strong project management discipline, ensuring scope, timelines, and deliverables are achieved.
You're Our Person If...
- 5+ years of instructional design or learning experience design in a corporate or enterprise environment, with proven experience leading end-to-end learning design projects, from needs analysis through delivery and evaluation.
- Advanced knowledge of instructional design methodologies (ADDIE, SAM, Agile) and performance consulting approaches; proficiency with authoring tools such as Rise, Storyline, or equivalent; experience with data-driven design, interpreting learner data and feedback to refine solutions.
- Strong stakeholder management skills—synthesizing diverse perspectives, navigating objections, and building consensus; demonstrated ability to design accessible, inclusive learning experiences aligned with accessibility standards; excellent communication skills to facilitate meetings, mentor peers, and deliver polished, compelling presentations. Passion for instructional design as a strategic discipline, with curiosity and courage to experiment with new methods, tools, and AI while grounding decisions in data and learner impact; strong adaptability, problem-solving, critical thinking, resilience, and a growth mindset in complex, fast-changing environments.
Even Better If...
- Experience applying AI and agent-based tools to design, workflow optimization, or content creation.
- Familiarity with Salesforce products, services, or customer-facing roles.
- Expertise in developing advanced assessments, simulations, and performance support solutions; exposure to impact mapping, root cause analysis, or advanced evaluation methods for learning effectiveness. Experience mentoring or coaching junior instructional designers/analysts; strong storytelling ability linking learning initiatives to business impact; professional certifications in instructional design, learning technologies, or project management (e.g., CPLP/ATD, PMP, CPTD).
Why Join Us?
As a Senior LED Analyst, you’ll have a strategic seat at the table—shaping enablement programs that influence thousands of learners, driving business outcomes, and mentoring the next generation of designers. You’ll have the freedom to experiment with emerging tools, the opportunity to showcase thought leadership in accessibility and AI adoption, and the visibility to make a lasting impact across Salesforce’s learning ecosystem.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $94,000 - $142,300 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Experience Design Lead Jobs by Experience Level
See All 142+ Experience Design Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Experience Design Lead JobsExperience Design Lead Job Market
Who's Hiring
- JPMorganChase26
- Amazon7
- Mastercard6
- Salesforce4
- Capital One4
Top Industries Hiring
- Technology & Software
- Fintech
- Banking & Financial Services
- Investment & Asset Management
- Education
What Employers Look For
The qualifications that appear most often in experience design lead jobs.
- 7 or more years of UX or service design experience with at least 2 in a lead or staff role
- Demonstrated ability to lead cross-functional design projects from discovery through delivery
- Proficiency in Figma for high-fidelity design, prototyping, and design system contribution
- Experience facilitating workshops, critiques, and alignment sessions with product and engineering partners
- Portfolio showing end-to-end experience design work at a systems or service level
- Bachelor's or master's degree in interaction design, human-computer interaction, or a related field
Tips for Your Experience Design Lead Job Search
Show systems thinking in your portfolio
Experience design lead candidates who document how their decisions connected across touchpoints, teams, and product stages stand out from those who show only polished final screens. Annotate your case studies with the constraints you navigated and the tradeoffs you made.
Tailor your resume to the team structure
Some experience design lead roles own a single product surface, others lead cross-functional pods or manage ICs. Read the job description for reporting lines and team size, then reframe your resume to reflect the leadership scope they're hiring for, not a generic lead summary.
Apply early to roles that fit
Migrate Mate lists experience design lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a design critique response
Many experience design lead interviews include a live critique of your own work or theirs. Practice articulating design decisions in terms of user outcomes and business goals, not aesthetic preferences, so your answers signal lead-level thinking rather than individual contributor instincts.
Negotiate scope before negotiating title
When an offer comes in, clarify what the lead role actually owns: headcount, roadmap influence, and cross-functional decision rights. Gaps between title and authority are common at this level, and knowing the real scope before you accept protects you from an IC role with a lead label.
Follow up with a design perspective
After a final-round interview, send a brief note that reflects on one specific design challenge the team mentioned and how you'd approach it. This positions your follow-up as a contribution, not just a courtesy, and keeps your thinking visible during the decision period.
Experience Design Lead Jobs: Frequently Asked Questions
Which companies are hiring the most experience design leads?
JPMorganChase, Amazon, and Mastercard are hiring the most experience design leads right now, with openings concentrated in New York, California, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is strongest at companies scaling a dedicated design org or undergoing a platform consolidation.
How many experience design lead jobs are remote?
About 69% of experience design lead openings are fully remote or hybrid as of November 2026, reflecting broad acceptance of distributed design leadership. Service design and design systems roles tend to be the most remote-friendly, while roles that require frequent in-person facilitation or embedded product team collaboration are more likely to require on-site presence.
How do you become an experience design lead?
Start by building a portfolio that demonstrates systems-level thinking across a full project lifecycle, not just polished deliverables. Take on cross-functional projects that require you to align product, engineering, and research stakeholders. Seek feedback from design leaders on how you communicate decisions and handle critique. When you consistently drive outcomes that extend beyond your own work stream, you're operating at lead level and can make a credible case for the role.
Can you get an experience design lead job without formal design management experience?
Yes, many experience design lead roles are individual contributor leadership positions that don't require direct reports. Employers hiring at this level look for evidence that you've influenced design direction, mentored peers, and driven alignment across teams without formal authority. A portfolio that documents your decision-making process and cross-functional impact often carries more weight than a previous management title.
What does the experience design lead interview process look like?
Most experience design lead processes include a recruiter screen, a hiring manager conversation focused on your design philosophy and leadership style, a portfolio presentation where you walk through two or three projects in depth, and a cross-functional panel with product and engineering partners. Some employers add a design exercise or live critique. The portfolio presentation is typically the deciding round, so prepare to explain constraints and tradeoffs, not just outcomes.
Where can I find and apply to experience design lead jobs?
You can find and apply to experience design lead jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background and seniority level, then apply directly to each listing that fits. New postings are added regularly, so checking back frequently gives you the best chance of catching roles early.
See All 142+ Experience Design Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Experience Design Lead Jobs