Entry Level Failure Analysis Technician Jobs
New grad failure analysis technician jobs welcome recent graduates and entry level candidates with zero to two years of experience, where hands-on internship work or a portfolio of lab projects can matter more than a long resume. Most openings are on-site roles across Electronics & Hardware, Retail, and Technology & Software, with employers like Amazon, Micron Technology, and SMS InfoComm Corporation hiring at this level now.
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Description
We are seeking a detail-oriented and analytical RMA (Return Merchandise Authorization) Technician to support our hardware returns, troubleshooting, and failure analysis processes.
Key Responsibilities
Hardware Testing & Diagnostics
- Inspect, test, and diagnose returned computer hardware and components.
- Diagnose hardware failures involving motherboards, processors, memory, storage devices, power supplies, and related components.
- Perform functional testing to determine whether returned products meet established specifications.
- Identify and document potential root causes of hardware failures.
- Use Microsoft Excel regularly to track, organize, and analyze RMA data.
- Maintain spreadsheets documenting product failures, test results, and disposition decisions.
- Prepare weekly and monthly reports summarizing RMA activity and failure trends.
- Create charts and summaries to communicate findings to Engineering and Quality teams.
- Receive, identify, and process returned products according to established RMA procedures.
- Determine appropriate product disposition, including repair, refurbishment, return to supplier, or scrap.
- Accurately track returned products, recover reusable parts, and safely store electronic components following ESD-safe procedures.
Skills, Knowledge & Expertise
- High school diploma or equivalent.
- 1–3 years of experience working with computer hardware, electronics, IT repair, or technical troubleshooting.
- Working knowledge of computer hardware components, including motherboards, CPUs, RAM, SSDs, and power supplies.
- Ability to diagnose and troubleshoot hardware-related problems.
- Proficiency in Microsoft Excel, including formulas, sorting, filtering, and basic data analysis.
- Associate degree or technical certification in Electronics, Computer Technology, Information Technology, or a related field.
- CompTIA A+ certification or equivalent technical experience.
- Familiarity with BIOS settings, firmware updates, and operating system installation.
- Intermediate Excel skills, including pivot tables, VLOOKUP/XLOOKUP, COUNTIF, and chart creation.
Why Work for Us?
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
- The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
- Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
About Brivo
Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.
As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.
With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.
Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.
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Top Industries Hiring
- Electronics & Hardware
- Retail
- Technology & Software
- E-Commerce & Online Marketplaces
Entry Level Failure Analysis Technician Jobs: Frequently Asked Questions
How do I get an entry level failure analysis technician job?
Start by building hands-on experience through coursework labs, internships, or personal projects that demonstrate root cause analysis and defect investigation skills. Employers hiring at this level look for familiarity with failure analysis methods like FMEA, SEM, or cross-sectioning, along with attention to detail and clear technical documentation. A portfolio showing your diagnostic process can set you apart from other entry level candidates.
Which companies hire entry level failure analysis technicians?
Companies hiring entry level failure analysis technicians right now include Amazon, Micron Technology, and SMS InfoComm Corporation, based on current listings on Migrate Mate as of November 2026. At this level, semiconductor manufacturers, electronics contract manufacturers, and defense suppliers tend to be the most active, as they have structured training programs that bring new technicians up to speed quickly.
Are there remote entry level failure analysis technician jobs?
Yes, though most roles in this field require on-site lab access. About 0% of entry level failure analysis technician openings are remote or hybrid as of November 2026, and those tend to involve data analysis, reporting, or documentation tasks rather than hands-on specimen work. If flexibility is a priority, filtering for hybrid postings is a good starting point.
Are these new grad failure analysis technician jobs?
Yes, the listings here include new grad, recent graduate, and junior failure analysis technician roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or co-op work in place of full-time history, or mentions that training will be provided. If a listing mentions a portfolio or coursework projects, that is a strong signal it is open to new grads.
Which industries hire the most entry level failure analysis technicians?
Entry Level failure analysis technician roles concentrate in Electronics & Hardware, Retail, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because product reliability and quality control are core operations, creating steady demand for technicians who can investigate defects and support engineering teams even without years of prior experience.