Founding Engineer Jobs in San Francisco, CA

At Hire With Jarvis, we help organizations of all sizes hire the right people, in the right seats, at the right time.

We are partnering with an innovative, fast-growing technology company that is transforming the construction industry through AI-powered software. They are building category-defining solutions that help construction teams identify costly design issues before they impact projects, saving time, reducing risk, and preventing expensive delays.

They are now looking for a Founding Customer Growth Manager to join their team in the San Francisco Bay Area. This is a rare opportunity to join an early-stage company with strong product-market fit, impressive growth, and direct exposure to executive leadership.

If you understand the realities of construction, thrive in customer-facing roles, and enjoy helping clients unlock measurable value through technology, this could be the perfect next step.

About the Role
As the Founding Customer Growth Manager, you will own customer relationships from pilot kickoff through long-term adoption and expansion. You will serve as a strategic partner to customers, helping them maximize ROI while identifying opportunities to grow accounts.

This is a highly visible role reporting directly to the CEO, offering the chance to influence product direction, customer strategy, and company growth.

You will work closely with customers, product teams, engineering, and leadership to ensure successful deployments and exceptional customer outcomes.

What You’ll Do

• Lead customer engagements from onboarding through enterprise-wide adoption
• Act as a trusted advisor to project teams, preconstruction leaders, and executives
• Drive customer success by ensuring measurable business outcomes and ROI
• Identify account expansion opportunities and partner with sales to grow strategic relationships
• Facilitate customer trainings, workshops, business reviews, and key stakeholder meetings
• Gather customer feedback and translate it into actionable product insights
• Collaborate with Product, Engineering, and AI teams to improve customer experience
• Travel to customer offices and project sites across North America
• Support the creation of case studies, testimonials, and customer success stories

What We’re Looking For
Required Qualifications

• 5+ years of experience working for a general contractor in preconstruction or project management
• Deep understanding of:
  • Construction drawings
  • Coordination workflows
  • RFIs
  • Change orders
  • Project delivery challenges
• Strong relationship-building skills with the ability to influence and drive customer accountability
• Commercial mindset with exposure to sales, business development, or account growth
• Excellent communication and presentation skills
• Strong curiosity about AI, emerging technology, and problem-solving
• Comfortable traveling at least once per month

Preferred Qualifications

• Experience in construction technology (ConTech) or enterprise SaaS
• Background in customer success, solutions engineering, or account management
• Exposure to AI, machine learning, or automation
• Experience in architecture, engineering, real estate development, or building engineering

Why Join?
This is more than just another customer success role.
You will help shape a new category in construction technology while working alongside high-caliber founders and engineers building cutting-edge AI solutions.

This opportunity offers:

• Significant ownership in a high-growth startup
• Direct access to executive leadership and decision-making
• The ability to shape customer strategy and product evolution
• Meaningful work impacting major construction projects such as hospitals, housing developments, data centers, and commercial towers

If you want to be at the intersection of construction, AI, and customer growth, this is your opportunity to make a lasting impact.

Compensation & Benefits

• Location: San Francisco Bay Area
• Work Setup: Hybrid / Travel required across North America
• Employment Type: Full-time
• Compensation: $110,000 – $130,000 OTE
• Additional Benefits:
  • Comprehensive healthcare
  • Early-stage equity
  • Performance-based upside
  • Career growth in a rapidly scaling company

Ready to help shape the future of construction through AI? Apply now or reach out to the Hire With Jarvis team to learn more.