Green Card Customer Service Assistant Jobs
Customer Service Assistant jobs with green card sponsorship are available through the EB-3 skilled worker category, which covers roles requiring at least two years of experience. Employers sponsoring permanent residence must complete PERM labor certification with the Department of Labor before filing an I-140 petition with USCIS.
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Get Access To All JobsOverview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities:
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Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
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Provides excellent customer service for patients/families/representatives and other members of the treatment team.
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Maintains patient scheduling functions, and sets patient appointments through established guidelines.
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Interviews and completes the registration process for patients utilizing the specific service.
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Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
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Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
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Perform venipuncture and administer routine, non-controlled medications.
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Administer medication as directed by and under the direct supervision of licensed physician.
-
Collect routine laboratory specimens as directed by the provider.
-
Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
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Travel Required - up to 25%
QUALIFICATIONS
Experience Requirements:
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1 year - Medical assistant
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2 years - Two to four years Clerical/customer service experience, ideally in a healthcare-related industry
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1 year - One year of experience with third-party payors and computer experience for inputting data and reviewing patient demographic material
Certifications:
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Certified Medical Assistant (CMA) required within 6 months
-
Basic Life Support (BLS) required at time of hire
-
Medical Terminology Certificate - preferred - within 30 days
Additional Details Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
Education
High School Diploma / GED equivalent required
ADDITIONAL DUTIES
Additional duties as assigned may vary.
UFJPI is an Equal Opportunity Employer and Drugfree Workplace
Overview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities:
-
Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
-
Provides excellent customer service for patients/families/representatives and other members of the treatment team.
-
Maintains patient scheduling functions, and sets patient appointments through established guidelines.
-
Interviews and completes the registration process for patients utilizing the specific service.
-
Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
-
Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
-
Perform venipuncture and administer routine, non-controlled medications.
-
Administer medication as directed by and under the direct supervision of licensed physician.
-
Collect routine laboratory specimens as directed by the provider.
-
Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
-
Travel Required - up to 25%
QUALIFICATIONS
Experience Requirements:
-
1 year - Medical assistant
-
2 years - Two to four years Clerical/customer service experience, ideally in a healthcare-related industry
-
1 year - One year of experience with third-party payors and computer experience for inputting data and reviewing patient demographic material
Certifications:
-
Certified Medical Assistant (CMA) required within 6 months
-
Basic Life Support (BLS) required at time of hire
-
Medical Terminology Certificate - preferred - within 30 days
Additional Details Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
Education
High School Diploma / GED equivalent required
ADDITIONAL DUTIES
Additional duties as assigned may vary.
UFJPI is an Equal Opportunity Employer and Drugfree Workplace
See all Green Card Customer Service Assistant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Service Assistant Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Service Assistant
Verify your EB-3 experience documentation early
PERM requires your employer to document that you meet the minimum requirements for the role. Gather reference letters, pay stubs, and performance records showing at least two years of customer service experience before the process starts.
Search employers with active green card filings
Target employers who have sponsored PERM labor certifications for Customer Service Assistant roles before. Migrate Mate shows verified green card sponsorship history by employer, so you can focus your applications where sponsorship is already established.
Understand the prevailing wage before negotiating
Your employer's PERM filing must certify they're paying at least the DOL prevailing wage for your role and location. Look up the applicable wage level using the OFLC Wage Search so you enter salary conversations with accurate benchmarks.
Ask employers about their recruitment timeline
PERM requires employers to run a timed recruitment test before filing, which can take several months. Ask during interviews whether the company has an immigration attorney on retainer and how recently they've run PERM for similar roles.
Track your priority date if you're from India or China
Per-country limits mean nationals from India and China can face substantial backlogs in the EB-3 category. File your I-485 adjustment of status as soon as your priority date becomes current and check the USCIS Visa Bulletin monthly.
Know your AC21 portability rights after 180 days
Once your I-485 has been pending 180 days or more, AC21 job portability lets you change employers without losing your place in line, as long as the new role is in the same or a similar occupation as the one on your approved I-140.
Green Card Customer Service Assistant: Frequently Asked Questions
Can Customer Service Assistant roles qualify for EB-3 green card sponsorship?
Yes. Customer Service Assistant positions qualify under the EB-3 skilled worker category when the employer documents that the role requires at least two years of training or experience. Your employer files a PERM labor certification with the Department of Labor, then an I-140 petition with USCIS, before you can proceed to adjustment of status or consular processing.
How is green card sponsorship different from H-1B sponsorship for this role?
Green card sponsorship leads to lawful permanent residence rather than a temporary work status. For Customer Service Assistant roles, the process runs through PERM labor certification and an I-140 petition, not an LCA or H-1B lottery. There's no annual lottery, but EB-3 does carry per-country numerical limits, and nationals from India or China may encounter priority-date backlogs.
How do I find employers who sponsor green cards for Customer Service Assistants?
Search Migrate Mate to find U.S. employers with verified green card sponsorship history for customer service roles. Because PERM filings are public DOL records, you can identify companies that have already run the process for similar positions, which signals genuine willingness to sponsor rather than speculative interest.
What does the PERM labor certification process involve for this role?
PERM requires your employer to obtain a prevailing wage determination from the DOL, run a recruitment test to confirm no qualified U.S. workers are available, and then file the application electronically. The process can take several months before the employer can file your I-140. Any delays in recruitment documentation restart the clock, so early coordination with an immigration attorney matters.
Can I change jobs after my employer files for my green card?
You can change to a same or similar occupation under AC21 job portability once your I-485 adjustment of status has been pending for 180 days or more and your original I-140 was approved. If you move before that threshold, your petition typically cannot be carried over and your new employer would need to restart the PERM process.