Green Card User Researcher Jobs
User Researcher roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree or higher in a relevant field like human-computer interaction, psychology, or cognitive science. PERM labor certification is the standard path, and employers file on your behalf after your offer is confirmed.
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Get Access To All JobsResponsibilities:
- Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
- Manage IMAC and desk-side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
- Ensure that each desktop device is installed with the appropriate desktop image.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
- Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team is available like for MI calls.
Requirements
- Knowledge and experience on Windows 7 OS.
- Good to have—knowledge in AD and smart hands and feet support.
- Good to have—knowledge and experience of supporting MAC devices and tablets.
- Experience with Service management tool – ex – Service Now.
- Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management.
- Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
Responsibilities:
- Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
- Manage IMAC and desk-side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
- Ensure that each desktop device is installed with the appropriate desktop image.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
- Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team is available like for MI calls.
Requirements
- Knowledge and experience on Windows 7 OS.
- Good to have—knowledge in AD and smart hands and feet support.
- Good to have—knowledge and experience of supporting MAC devices and tablets.
- Experience with Service management tool – ex – Service Now.
- Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management.
- Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
See all 117+ Green Card User Researcher Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship in User Researcher
Document your UX research methods formally
PERM requires your employer to justify why your credentials match the job's minimum requirements. Build a portfolio that maps your specific research methods, tools, and degree field directly to the advertised role's duties, not just outcomes.
Target employers with dedicated UX teams
Companies running ongoing research programs are more likely to treat your role as permanent and business-critical, which is exactly the framing PERM requires. Look for organizations with in-house research ops infrastructure, not agencies that staff research project-by-project.
Check the OFLC Wage Search before negotiating
Your offered salary must meet the DOL prevailing wage for your specific SOC code and work location. Pull the OFLC Wage Search figures for your metro area early so your offer letter reflects a wage that won't require costly amendments later.
Clarify your degree equivalency early in hiring
If you hold a three-year bachelor's degree from outside the U.S., USCIS may not automatically accept it as equivalent to a four-year U.S. degree for EB-2 purposes. Get a credential evaluation completed before your employer begins the PERM filing timeline.
Use Migrate Mate to find sponsoring employers
Identifying which companies have actually filed PERM or I-140 petitions for research roles saves months of guesswork. Migrate Mate surfaces employers with active green card sponsorship history so you can target your applications where sponsorship is already established practice.
Understand what changes between PERM and I-140 filing
Your employer controls the PERM and I-140 filings, but you must confirm the job description matches your actual duties throughout. Discrepancies discovered at the I-485 stage can invalidate earlier approvals, so stay in close contact with your employer's HR or immigration counsel.
Green Card User Researcher: Frequently Asked Questions
Does a User Researcher role typically qualify for EB-2 or EB-3?
User Researcher positions qualify for EB-2 when the employer establishes that an advanced degree is a minimum requirement for the role. Most employers post these roles requiring a bachelor's degree, which places them in EB-3. If your employer can justify that a master's or equivalent is genuinely required, EB-2 becomes available and can shorten your wait time depending on your country of birth.
How does the green card PERM process differ from H-1B sponsorship for User Researchers?
H-1B visa is a temporary work visa with an annual lottery cap and a three-year initial period. PERM-based green card sponsorship has no annual cap at the petition level, leads to permanent residency, and ties the approval to a specific job offer rather than an annual lottery. The tradeoff is timeline: PERM plus I-140 plus I-485 or consular processing typically takes two to four years or longer depending on your country of birth and USCIS backlogs.
What O*NET occupation code applies to User Researcher roles for PERM purposes?
User Researcher roles most commonly fall under O*NET code 15-1255.01 (User Experience Researchers and Designers) or adjacent codes depending on your specific duties. Your employer's immigration attorney uses the O*NET profile to identify the correct SOC code, which then determines the prevailing wage your offered salary must meet under DOL PERM requirements.
How can I find User Researcher jobs that already offer green card sponsorship?
Migrate Mate lets you search specifically for User Researcher roles at employers with documented green card sponsorship history, filtering out the guesswork of cold-applying and then asking about immigration support. Targeting employers who have already filed PERM or I-140 petitions for research roles significantly shortens your path from offer to petition.
Can my employer start the PERM process before I'm on H-1B status?
Yes. PERM filing is not dependent on your current visa status. An employer can begin the PERM labor certification process for you while you're on OPT, H-1B, L-1 visa, or any other authorized status. Starting early matters because PERM approval, I-140 approval, and the priority date queue for your country of birth all run in sequence, and none of those clocks start until PERM is filed.