Entry Level Guest Relations Executive Jobs
New grad guest relations executive jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer-facing work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Insurance, and Sports & Recreation, with employers like Ecm Enterprises, State Farm, and El Rio Community Health Center hiring at this level now.
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At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
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Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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Top Industries Hiring
- Healthcare & Medical Services11
- Insurance8
- Sports & Recreation7
- Consulting & Professional Services6
- Technology & Software5
Entry Level Guest Relations Executive Jobs: Frequently Asked Questions
How do I get an entry level guest relations executive job?
Employers hiring at the entry level look for strong interpersonal skills, a calm demeanor under pressure, and any hands-on experience in customer service, hospitality, or front-of-house roles. Internships, volunteer work at events, or part-time retail and hotel jobs all signal readiness. Tailoring your resume to highlight guest-facing moments and showing genuine enthusiasm for service gives junior candidates a clear edge.
Which companies hire entry level guest relations executives?
Companies hiring entry level guest relations executives right now include Ecm Enterprises, State Farm, and El Rio Community Health Center, based on current listings on Migrate Mate as of November 2026. Hotels, resorts, healthcare facilities, and luxury retail brands are among the most consistent employers at this level, often building their guest relations teams by promoting junior candidates who demonstrate strong soft skills early.
Are there remote entry level guest relations executive jobs?
Yes, though most openings are on-site given the face-to-face nature of the role. About 31% of entry level guest relations executive openings are remote or hybrid as of November 2026, and those tend to be in contact center, virtual concierge, or customer experience coordination roles where guest interaction happens by phone or digital channels.
Are these new grad guest relations executive jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome recent graduates with little or no professional experience. A new grad-friendly posting typically asks for zero to two years of experience and treats internships, campus hospitality roles, or a demonstrated service portfolio as equivalent qualifications. Look for language like "entry level," "training provided," or "no prior corporate experience required."
Which industries hire the most entry level guest relations executives?
Entry Level guest relations executive roles concentrate in Healthcare & Medical Services, Insurance, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at the junior level because guest satisfaction is central to their business model, creating a steady need for personable, trainable candidates who can represent the brand from day one.