Guest Service Supervisor Jobs in Montana

Dining Room Supervisor

Full-time

Pay Range: $20.00 - $25.00

Non-exempt

Schedule: Dining Supervisor has to be present for 2 mornings, 5 lunch, and 2 dinner shifts. Hours would be between 6:30am-7:00pm and need to meet the above requirements, however they would want.

Make a difference by providing great care and love for our treasured residents! At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.

JOB SUMMARY

Provide service of high-quality meals; organize, supervise, and train dining services employees; provide a sanitary and infection free environment. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal state regulations and established company policies and procedures.

BENEFITS

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

POSITION OVERVIEW

• Supervise food service and assist as necessary.
• Be present in dining rooms for full meal service.
• Assist/Coordinate special functions and corporate meeting food service.
• Attend daily manager stand-up meetings.
• Maintain high sanitation standards.
• Oversight of bistro areas – food presentation, cleanliness, supplies.
• Ensure that all supplies required are ordered, such as tablecloths, napkins, silverware, and other necessary items for the dining rooms.
• Ensure maintenance of beverage equipment in dining rooms and bistros.
• Maintain control of labor costs.
• Schedule dining service employees.
• Visit residents and assist in gathering information on food preferences.
• Maintain records, such as meal census, diets served, and weekly staffing patterns.
• Hire, provide orientation and training, evaluate, and supervise dietary department employees within a specific budget.
• Ensure that wait staff know what the specials of the day are and how they are prepared.
• Review resident diet information and care plans, and discuss with resident, family, nursing staff, and consultant dietician as necessary to make appropriate changes.
• Supervise cleaning procedures to ensure safe and sanitary conditions are maintained within the food service department, including kitchen, dining room, and bistros.
• Work with other departments within the building.
• Establish practice of serving hot food hot and cold food cold.
• Instruct new residents concerning when meals are to be served, when coffee will be available, etc.
• Participate in the safety meeting which also includes infection control and safety committee functions.
• Cover shifts as necessary when short of staff or employees call in.
• Perform other duties as specified by the Executive Chef or Executive Director.

QUALIFICATIONS

Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.

• License/Certification: Dietician, ADA, Diet Technician, chef, and/or dietary manager - meeting current requirements established by the state regulatory agency.
• Education: Minimum high school diploma.
• Experience: Previous experience in the dietary department of a health care facility or restaurant preferred.
• Job Knowledge: Ability to read, write, and use mathematics and units of measurement, knowledge of menus, recipes, food purchasing, preparation, and storage. Ability to supervise and manage, knowledge of community policies and procedures and job descriptions.
• Standards: Knowledge of and ability to meet regulations of ADA, state, infection and control, health department, and OSHA.
• Industry Experience: Minimum three years’ experience in senior living preferred and a passion to work with seniors. Previous experience with managing an Assisted Living community preferred.

Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

EEO

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.