Guest Service Supervisor Jobs in Texas
Guest Service Supervisor jobs in Texas are consistently in demand, with strong hiring across hospitality, tourism, retail, and healthcare facility services in one of the country's most active service-sector labor markets, at levels from entry-level team lead through senior supervisor. Houston, Dallas, and San Antonio drive the bulk of openings, anchored by large employers like Marriott, HEB, and Hyatt, which maintain deep operations throughout the state. The most sought-after specialties include front desk operations, food and beverage oversight, and concierge team management. Find a role that fits below and apply directly.
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INTRODUCTION
Experience stunning bay or city views at the Omni Corpus Christi Hotel, located in the heart of the Marina District. Enjoy resort-style amenities like a heated indoor/outdoor pool, full-service dining, and wellness services all just minutes from top attractions like the Texas State Aquarium and USS Lexington. Whether you're here for a beach getaway, fishing adventure, or a special event, our 24,000 square feet of event space and 465 well-appointed rooms make it easy to relax and recharge. Discover coastal charm and elevated hospitality at Omni Corpus Christi.
What truly sets us apart is our team. We foster a culture that values learning, growth, and inclusivity, offering opportunities for advancement and a workplace where everyone can thrive. Full-time associates enjoy a comprehensive benefits package—and the greatest benefit of all: the opportunity to grow.
ROLE AND RESPONSIBILITIES
The Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
- To understand the influence and importance of all departments on the Front Office & Guest Services.
- Supervise Bellmen and Valet Drivers to ensure a smooth and orderly workflow and excellent service to our guests.
- Complete training of Bellman and Driver as directed by the Guest Services/Front Office Management.
- Supervise the main drive flow, cleanliness, and staffing, when necessary.
- To be familiar with all technical equipment related to the Front Drive.
- Familiarity and broad knowledge of Opera, and Canary.
- Understand all radio codes and emergency procedures.
- Oversee maintenance of all the bell carts.
- Greet all guests in a friendly, warm manner welcoming them to the hotel.
- Maintain ongoing knowledge of all hotel events, promotional programs, amenities and services offered.
- Assist in resolving guest complaints and concerns.
- Must be familiar with shift checklist and be able to run the shift in absence of the Manager.
- Complete other duties as assigned by management.
BASIC QUALIFICATIONS
- Minimum 1 year hospitality experience is preferred.
- Willingness to work holidays/weekends or extended hours when needed, depending on business demands.
- Willingness to work in various weather conditions.
- Must be 21 years of age or older.
- Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report.
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
INTRODUCTION
Experience stunning bay or city views at the Omni Corpus Christi Hotel, located in the heart of the Marina District. Enjoy resort-style amenities like a heated indoor/outdoor pool, full-service dining, and wellness services all just minutes from top attractions like the Texas State Aquarium and USS Lexington. Whether you're here for a beach getaway, fishing adventure, or a special event, our 24,000 square feet of event space and 465 well-appointed rooms make it easy to relax and recharge. Discover coastal charm and elevated hospitality at Omni Corpus Christi.
What truly sets us apart is our team. We foster a culture that values learning, growth, and inclusivity, offering opportunities for advancement and a workplace where everyone can thrive. Full-time associates enjoy a comprehensive benefits package—and the greatest benefit of all: the opportunity to grow.
ROLE AND RESPONSIBILITIES
The Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
- To understand the influence and importance of all departments on the Front Office & Guest Services.
- Supervise Bellmen and Valet Drivers to ensure a smooth and orderly workflow and excellent service to our guests.
- Complete training of Bellman and Driver as directed by the Guest Services/Front Office Management.
- Supervise the main drive flow, cleanliness, and staffing, when necessary.
- To be familiar with all technical equipment related to the Front Drive.
- Familiarity and broad knowledge of Opera, and Canary.
- Understand all radio codes and emergency procedures.
- Oversee maintenance of all the bell carts.
- Greet all guests in a friendly, warm manner welcoming them to the hotel.
- Maintain ongoing knowledge of all hotel events, promotional programs, amenities and services offered.
- Assist in resolving guest complaints and concerns.
- Must be familiar with shift checklist and be able to run the shift in absence of the Manager.
- Complete other duties as assigned by management.
BASIC QUALIFICATIONS
- Minimum 1 year hospitality experience is preferred.
- Willingness to work holidays/weekends or extended hours when needed, depending on business demands.
- Willingness to work in various weather conditions.
- Must be 21 years of age or older.
- Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report.
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
See All 897+ Guest Service Supervisor Jobs in Texas
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Find Guest Service Supervisor JobsGuest Service Supervisor Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Guest Service Supervisor Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Starbucks801
- KFC24
- Omni Hotels18
- Dallas Independent School District9
- Hyatt6
Top Industries Hiring
- Food & Beverage837
- Hospitality & Tourism17
- Education9
- Government & Public Sector8
- Sports & Recreation8
What Texas Employers Look For
The qualifications that appear most often in guest service supervisor jobs across Texas.
- Prior supervisory or team lead experience in a guest-facing hospitality or retail environment
- High school diploma or equivalent, with preference for an associate or bachelor's degree in hospitality management
- Proficiency with property management systems or point-of-sale platforms such as Opera or Micros
- Strong conflict resolution skills with a demonstrated ability to handle escalated guest complaints
- Flexible availability including evenings, weekends, and holidays to match hospitality scheduling needs
- Bilingual proficiency in English and Spanish preferred given Texas's large Spanish-speaking guest population
Guest Service Supervisor Jobs in Texas: Frequently Asked Questions
How do you become a guest service supervisor in Texas?
Most guest service supervisor roles in Texas require front-line hospitality or customer service experience rather than a state-issued license. The typical path starts with an entry-level position in hotel front desk, retail, or food and beverage, followed by a promotion or lateral move into a supervisory role. A hospitality management degree or coursework from a Texas community college strengthens candidacy, and certifications from the American Hotel and Lodging Educational Institute are widely recognized by Texas employers.
Which companies hire guest service supervisors in Texas?
Employers hiring guest service supervisors in Texas right now include Starbucks, KFC, and Omni Hotels, based on current listings on Migrate Mate as of June 2026. Texas's size and tourism economy mean openings appear regularly across both major urban hotel corridors and large regional retail and entertainment destinations.
Which Texas cities have the most guest service supervisor jobs?
Houston, Dallas, and San Antonio lead Texas for guest service supervisor openings, reflecting the state's largest concentrations of hotels, convention centers, and retail hubs. Houston's energy and medical tourism draw, Dallas's major convention and corporate travel infrastructure, and San Antonio's thriving River Walk and military-adjacent hospitality market all sustain consistent year-round hiring.
Are there remote guest service supervisor jobs in Texas?
Yes, but they're rare. Guest service supervisor work is inherently on-site, requiring direct oversight of teams and in-person guest interactions, so most roles are not structured for remote work. About 0% of guest service supervisor openings tied to Texas are remote or hybrid as of June 2026, and those positions tend to involve scheduling coordination or customer support functions that can be handled off-property.
How can I get hired as a guest service supervisor in Texas with little or no experience?
The most realistic entry path is starting as a front desk agent, guest services associate, or retail floor associate at a major Texas hotel group or large employer, then pursuing an internal promotion. Companies like Marriott and Hyatt, which operate numerous Texas properties, run structured development programs that move high-performing associates into supervisory tracks. Earning a hospitality certificate from a Texas community college and demonstrating bilingual ability in English and Spanish can meaningfully accelerate that path.
Where can I find and apply to guest service supervisor jobs in Texas?
You can find and apply to guest service supervisor jobs in Texas on Migrate Mate, which lists current Texas openings from employers actively hiring. Find roles that match your experience and apply directly to the ones that fit.
See All 897+ Guest Service Supervisor Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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