H-1B Visa Customer Quality Engineer Jobs
Customer Quality Engineer jobs with H-1B visa sponsorship sit squarely in specialty occupation territory: the role requires engineering or applied science credentials to manage supplier quality systems, lead root-cause investigations, and drive corrective action across global manufacturing operations. Employers filing an LCA must certify prevailing wages for each worksite location.
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Get Access To All JobsINTRODUCTION
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison.
BENEFITS
At Avery Dennison, some of the great benefits we provide are:
- Whole-Health Care: Expert, whole-health care regardless of gender identity.
- Employee Savings Plan (401(k) Plan): You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
- Paid Holidays: You receive 13 paid holidays each year as determined by local management.
- Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.
JOB DESCRIPTION
The Customer Quality Engineer primarily serves as the customer’s point of contact for material-related quality complaints and works to ensure issues encountered by customers are resolved. Material-related quality problems can occur anywhere within the product’s supply chain, from supplier through to end-users. The Customer Quality Engineer establishes the problem statement for each complaint and works to solve the current customer problem.
KEY RESPONSIBILITIES
- On-site with 1 remote day/week available
- Interacts with the customer via email and telephone to collect and record information relating to quality issues and disposition of material.
- Tests affected material against established specifications and provides diagnosis/recommendations for purchased products testing outside of quality specifications or having poor performing characteristics.
- Is responsible for the claim handling process from evaluation to credit generation. Claims process includes giving customers’ traceability information, providing material disposition, assigning corrective action letters, and sending samples to a responsible manufacturing location.
- Identifies quality trends (ie. unique to material, manufacturing process, or customer) to initiate quality project support to resolve repeating, ongoing issues.
- Provides customer requested documentation of claim details and provides proactive claim status updates when there are new learnings.
QUALIFICATIONS
Bachelor’s Degree in engineering or related required.
3 years of experience engineering or quality in the manufacturing industry. Co-ops and internships will count towards total experience.
Ability to handle multiple tasks as the role requires that you will be working on multiple claims at the same time.
Attention to detail, organizational skills, high degree of accuracy, time-management and priority setting skills.
Strong customer service skills including written, verbal and telephone communication skills.
ADDITIONAL INFORMATION
Pay Transparency
The salary range for this position is $72,000 - $100,000 / year.
The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
EQUAL OPPORTUNITY EMPLOYER
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
REASONABLE ACCOMMODATIONS NOTICE
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
IDENTITY VERIFICATION NOTICE
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
PRE-EMPLOYMENT SCREENING NOTICE
As part of our hiring process, final candidates may be required to complete reference checks, education verification, and employment history verification. Additional post-offer screenings, where permitted by law, will be conducted in full compliance with applicable local, state, and federal regulations.
INTRODUCTION
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison.
BENEFITS
At Avery Dennison, some of the great benefits we provide are:
- Whole-Health Care: Expert, whole-health care regardless of gender identity.
- Employee Savings Plan (401(k) Plan): You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.
- Paid Holidays: You receive 13 paid holidays each year as determined by local management.
- Paid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.
JOB DESCRIPTION
The Customer Quality Engineer primarily serves as the customer’s point of contact for material-related quality complaints and works to ensure issues encountered by customers are resolved. Material-related quality problems can occur anywhere within the product’s supply chain, from supplier through to end-users. The Customer Quality Engineer establishes the problem statement for each complaint and works to solve the current customer problem.
KEY RESPONSIBILITIES
- On-site with 1 remote day/week available
- Interacts with the customer via email and telephone to collect and record information relating to quality issues and disposition of material.
- Tests affected material against established specifications and provides diagnosis/recommendations for purchased products testing outside of quality specifications or having poor performing characteristics.
- Is responsible for the claim handling process from evaluation to credit generation. Claims process includes giving customers’ traceability information, providing material disposition, assigning corrective action letters, and sending samples to a responsible manufacturing location.
- Identifies quality trends (ie. unique to material, manufacturing process, or customer) to initiate quality project support to resolve repeating, ongoing issues.
- Provides customer requested documentation of claim details and provides proactive claim status updates when there are new learnings.
QUALIFICATIONS
Bachelor’s Degree in engineering or related required.
3 years of experience engineering or quality in the manufacturing industry. Co-ops and internships will count towards total experience.
Ability to handle multiple tasks as the role requires that you will be working on multiple claims at the same time.
Attention to detail, organizational skills, high degree of accuracy, time-management and priority setting skills.
Strong customer service skills including written, verbal and telephone communication skills.
ADDITIONAL INFORMATION
Pay Transparency
The salary range for this position is $72,000 - $100,000 / year.
The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
EQUAL OPPORTUNITY EMPLOYER
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
REASONABLE ACCOMMODATIONS NOTICE
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
IDENTITY VERIFICATION NOTICE
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
PRE-EMPLOYMENT SCREENING NOTICE
As part of our hiring process, final candidates may be required to complete reference checks, education verification, and employment history verification. Additional post-offer screenings, where permitted by law, will be conducted in full compliance with applicable local, state, and federal regulations.
See all 36+ H-1B Visa Customer Quality Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Customer Quality Engineer Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Customer Quality Engineer
Align your credentials to specialty occupation
USCIS evaluates whether your degree field directly relates to quality engineering duties. A bachelor's in mechanical, industrial, or materials engineering maps cleanly. If your degree is in a related science, document how your coursework covers metrology, failure analysis, or process control.
Research prevailing wages before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your SOC code and worksite location. Run the OFLC Wage Search for quality engineer roles in your target metro before you receive an offer so you negotiate from an informed baseline.
Target manufacturers with established H-1B programs
Use Migrate Mate to identify employers with verified H-1B LCA filing history in quality engineering. Companies running supplier development or zero-defect programs in aerospace, automotive, and medical devices file consistently and already have immigration counsel familiar with the process.
Clarify multi-site work arrangements early
Customer Quality Engineers regularly travel to supplier facilities. Each worksite where you work more than minor, incidental hours needs its own certified LCA. Raise this with your prospective employer before the petition is filed, not after an RFE arrives from USCIS.
Build your specialty occupation evidence file now
Compile job postings from previous employers requiring a bachelor's degree for similar roles, your O*NET occupation profile showing degree-level complexity, and any professional certifications like ASQ CQE. This documentation strengthens the specialty occupation argument in your I-129 petition.
Understand the six-year status ceiling
H-1B status is granted in three-year increments and caps at six years total unless you have a qualifying green card application pending. If your employer plans to sponsor permanent residence, confirm they intend to file PERM before you approach the five-year mark.
H-1B Visa Customer Quality Engineer: Frequently Asked Questions
Does Customer Quality Engineer qualify as a specialty occupation for H-1B purposes?
Yes, the role typically qualifies. Customer Quality Engineers perform failure mode analysis, manage supplier corrective action processes, and interpret engineering specifications, all of which require at least a bachelor's degree in mechanical, industrial, materials, or a closely related engineering discipline. USCIS looks for a direct relationship between the degree field and the job duties, and quality engineering roles in manufacturing consistently meet that standard.
Which employers sponsor H-1B visas for Customer Quality Engineer roles?
Manufacturers in aerospace, automotive, medical devices, and electronics file LCAs for quality engineering positions most frequently. These industries run formal supplier qualification programs that require degree-level technical expertise. Browse Migrate Mate to find employers with verified H-1B LCA filing history specifically in quality and manufacturing engineering roles, filtered by location and industry.
How does multi-site supplier travel affect my H-1B status?
Every location where you work beyond minor and incidental hours requires a separate certified LCA. For Customer Quality Engineers who audit supplier facilities in different states, this means your employer must file additional LCAs for each distinct worksite. Confirm with your employer's immigration counsel that all regular supplier locations are covered before you begin work at those sites.
What documentation strengthens the specialty occupation argument for this role?
Collect job postings from comparable employers showing a bachelor's degree requirement in an engineering field, your own degree transcript mapping coursework to quality systems or materials science, and your O*NET occupation profile demonstrating the role's analytical complexity. Professional credentials such as ASQ Certified Quality Engineer also reinforce the case that the position requires specialized technical knowledge.
How long does H-1B status last for a Customer Quality Engineer?
USCIS grants H-1B status for up to three years initially, extendable to a six-year maximum. Beyond six years, extensions are only available if you have a qualifying immigrant petition or labor certification already pending. If your employer intends to sponsor your green card, the PERM process should begin well before you reach the five-year point to preserve your extension eligibility.