Entry Level Help Desk Technician Jobs
New grad help desk technician jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship background can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Manufacturing, and Education, with employers like Chenega Corporation, Software Technology, and HCLTech hiring at this level now.
Find JobsOverview
Showing 5 of 121+ Entry Level Help Desk Technician jobs
Job Summary
Join our dynamic team as a Help Desk Technician, where your enthusiasm and technical expertise will drive exceptional support for our users. In this role, you will serve as the first point of contact for troubleshooting hardware, software, and network issues, ensuring smooth daily operations. Your proactive approach and problem-solving skills will empower users to overcome technical challenges swiftly and confidently. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our organization’s productivity.
RESPONSIBILITIES
- Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting.
- Ability to efficiently manage and prioritize a workload of assigned tickets.
- Ability to communicate effectively with peers and leadership in a team-focused environment.
- Ability to seamlessly transition from daily operations to project actions, and vice-versa.
- Ability to receive and accurately follow guidance and SOP’s provided by contract and government leadership.
- Ability to adapt to new situations and policies in the ever-developing technical world.
- Ability to operate a wide variety of system components to include hardware, software, and mass storage technology.
- Ability to operate, under supervision, communications-computer systems, and install, implement, maintain and tune operating systems, disk and tape management systems, and computer operations automation software.
- Requires local travel using personal vehicle, company van, cart or other motorized vehicle.
REQUIRED QUALIFICATIONS
- One (1) year of relevant experience
- Active Secret clearance with IT-II sensitivity
- One of the following active IAT II or III certifications:
o Security+ CE
o CASP+ CE
o CCNA Security
o CySA+
o GICSP
o GSEC
o SSCP
o CCNP Security
o CISA
o CISSP (or Associate)
o GCED
o GCIH
- DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1
- Must have the following: valid state driver's license, personal vehicle and proof of insurance
Pay: $20.00 - $25.00 per hour
Benefits:
- Paid time off
Work Location: In person
See All 121+ Entry Level Help Desk Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEntry Level Help Desk Technician Job Market
Who's Hiring
- Chenega Corporation3
- Software Technology3
- HCLTech2
- Red River2
- ID Logistics2
Top Industries Hiring
- Technology & Software14
- Manufacturing7
- Education6
- Consulting & Professional Services5
- Healthcare & Medical Services4
Entry Level Help Desk Technician Jobs: Frequently Asked Questions
How do I get an entry level help desk technician job?
Employers hiring at this level look for candidates who can demonstrate basic troubleshooting skills, familiarity with operating systems like Windows and macOS, and a customer-first mindset. Certifications such as CompTIA A+ signal technical readiness and give applicants without years of experience a concrete edge. Internship experience, a home lab, or documented coursework all strengthen an entry level application when a long work history is not yet available.
Which companies hire entry level help desk technicians?
Companies hiring entry level help desk technicians right now include Chenega Corporation, Software Technology, and HCLTech, based on current listings on Migrate Mate as of July 2026. A wide range of employers hire at this level, from large enterprises building out internal IT support teams to managed service providers and government contractors that routinely onboard junior candidates and provide structured training.
Are there remote entry level help desk technician jobs?
Yes, though on-site roles are still common at this experience level. About 9% of entry level help desk technician openings are remote or hybrid as of July 2026, so candidates who need scheduling flexibility or are searching outside their local market do have options. Filtering by work setting on Migrate Mate lets you see only the listings that match your preference.
Are these new grad help desk technician jobs?
Yes. The listings on this page include new grad, recent graduate, and junior help desk technician roles. A posting is generally new-grad friendly when it welcomes zero to two years of experience, accepts internship or lab work in place of professional history, or calls out a portfolio or certification as a substitute for a long resume. Searching for roles that list these signals helps candidates identify the best-fit openings at this stage.
Which industries hire the most entry level help desk technicians?
Entry Level help desk technician roles concentrate in Technology & Software, Manufacturing, and Education, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because their day-to-day operations depend on reliable IT support, and they tend to build structured onboarding programs that allow candidates without extensive experience to ramp up quickly.