Entry Level Hospitality Operations Manager Jobs
New grad hospitality operations manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or hands-on hospitality exposure can matter more than a long resume. Most openings are on-site roles across Banking & Financial Services, Accounting & Auditing, and Education, with employers like Bank of America, Paylocity, and Amazon hiring at this level now.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Sr. Ops Project Consultant II is accountable for the development, improvement and execution of processes in support of Performance Plan objectives within or across lines of business. Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Accountable for the achievement of breakthrough productivity, customer satisfaction and continuous process improvements. Works closely with the business executive or deployment champions. May be responsible for managing, training and developing associates on the team.
This role sits within the Transformation, Initiatives, and Process Office (TIPO) and supports lines of business across SSFO. The Sr. Ops Project Consultant is responsible for identifying, applying and scaling digital solutions that improve the client experience, operational efficiency and controls.
The ideal candidate is a strategic thinker who takes initiative and is comfortable moving between strategy, portfolio management and hands-on execution. This individual will identify opportunities and gaps, design practical solutions, and drive change through implementation and adoption. They will partner closely with business, operations, technology and risk partners.
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement and transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives that may result in breakthrough cost efficiencies, quality, productivity, client experience, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Responsibilities:
- Identifies opportunities, process gaps and risks, and recommends solutions with clearly defined business value
- Designs, applies and scales digital solutions that improve efficiency, quality, controls and the client experience
- Owns initiatives from start to finish, from discovery and solution design through implementation and adoption
- Manages a portfolio of initiatives, including priorities, dependencies, risks, status and benefits
- Partners with business, operations, technology, risk and compliance stakeholders to resolve business challenges
- Uses analytics and critical thinking to turn complex problems into structured, actionable solutions
- Develops change management deliverables, such as project charters, process maps, RACI, risk assessments and control plans
- Prepares and presents clear, concise updates and recommendations for senior leaders
- Promotes continuous improvement and sustainable adoption of solutions
Required Qualifications
- Strong background in strategic initiatives, process design, and project or portfolio management
- Demonstrated ability to take initiative and work with minimal direction
- Demonstrated success driving change in a matrix organization
- Proficient in problem analysis and solution design
- Strong analytical, critical thinking, and problem-solving skills
- Strong written communication and presentation skills
- Good business judgment for risk/reward trade-offs
- Executive presence and the ability to lead meetings, including meetings with executive participants
- Ability to influence senior leaders and stakeholders without direct authority
- Ability to manage multiple initiatives and competing priorities
Desired Qualifications
- 5+ years of process design, strategic initiatives, or project/portfolio management experience
- Experience delivering digital transformation, workflow automation, or client experience initiatives
- Experience applying digital, automation or AI solutions in an operations environment
- Experience in operations or servicing environments
- Experience with issues management, controls design, or audit remediation
- Change management or process improvement certification (for example, Lean/Six Sigma, PMP, Prosci)
Skills:
- Strategic Thinking
- Change Management
- Process Design
- Program Management
- Portfolio Management
- Business Process Analysis
- Continuous Improvement
- Process Simplification
- Critical Thinking
- Decision Making
- Stakeholder Management
- Process Performance Measurement
- Reporting
- Scenario Planning and Analysis
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
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Who's Hiring



Top Industries Hiring
- Banking & Financial Services10
- Accounting & Auditing4
- Education3
- Technology & Software3
- Healthcare & Medical Services3
Entry Level Hospitality Operations Manager Jobs: Frequently Asked Questions
How do I get an entry level hospitality operations manager job?
Employers at the entry level look for candidates who have worked in customer-facing hospitality roles, even as a front desk associate, server, or event coordinator assistant. Highlighting internship experience, any exposure to scheduling or inventory tasks, and a genuine understanding of guest service standards gives you a clear edge over candidates with no hospitality background at all.
Which companies hire entry level hospitality operations managers?
Companies hiring entry level hospitality operations managers right now include Bank of America, Paylocity, and Amazon, based on current listings on Migrate Mate as of November 2026. Hotels, resort groups, food and beverage companies, and event management firms tend to be the most active employers at this experience level.
Are there remote entry level hospitality operations manager jobs?
Yes, though most roles in hospitality operations are on-site by nature. About 10% of entry level hospitality operations manager openings are remote or hybrid as of November 2026, and those positions typically involve back-office coordination, vendor communication, or multi-property support rather than direct floor supervision.
Are these new grad hospitality operations manager jobs?
Yes, these listings include new grad, recent graduate, and junior hospitality operations manager roles. A new grad friendly posting typically welcomes zero to two years of experience, accepts internships or part-time hospitality work in place of full-time history, and may consider a relevant portfolio of coursework or project management examples alongside a traditional resume.
Which industries hire the most entry level hospitality operations managers?
Entry Level hospitality operations manager roles concentrate in Banking & Financial Services, Accounting & Auditing, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the entry level because they operate high-volume guest-facing environments that constantly need early-career talent to grow into floor and shift leadership.