HR Operations Specialist Jobs in Los Angeles, CA

About us: Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview:

The Mid-Market HR Services Consultant is a dedicated HR Services seller who partners directly with Mid-Market Sales Representatives to increase the attachment, adoption, and revenue of Paychex HR Services solutions. Acting as an extension of the sales team, this role combines consultative selling, HR subject matter expertise, and deal leadership to influence buying decisions, improve win rates, and drive HR Services growth. This role is not a generalist HCM seller. It is a specialized partner focused on positioning HR Services as a core component of the overall solution for Mid Market clients.

Responsibilities:

• Partner directly with assigned Mid Market Sales Representatives as a dedicated HR Services sales representative. Participate in all stages of the sales cycle, including: Pre call planning and deal strategy, Client discovery and needs assessment, Solution design, proposal development, submission and document collection, Client presentations, objections handling, and closing support, and Implementation and account setup. Position HR Services solutions as essential to solving client business challenges. Support pricing, packaging, and scoping of HR Services within broader HCM deals. Influence sales outcomes through expert level HR insights and consultative guidance.

• Coach and upskill Sales Representatives on: HR Services value proposition, Common Mid Market HR pain points and objections, and Competitive differentiation. Deliver informal training, deal reviews, and best practice sharing. Act as a resource to ensure HR Services can be positioned effectively even when the consultant is not present. Share market feedback and selling insights with sales leadership and partners.

• Own HR Services performance results within assigned territory or sales groups. Track and manage HR Services pipeline and attach metrics. Partner with Sales Managers to identify opportunities for increased HR Services penetration.

• Maintain expertise across: HR compliance (federal, state, local), Employee relations, policies, and best practices, and HR technology and service delivery models. Stay current on labor law changes, HR trends, and market dynamics. Apply evolving HR knowledge to differentiate Paychex HR Services in the marketplace. Assist and facilitate value-driven Paychex HR educational seminars in local networking events.

QUALIFICATIONS

• Bachelor's Degree - Preferred
• Relevant experience may be considered in lieu of degree - Preferred
• 4 years of experience in HR Services Sales.
• 4 years of experience in HCM Sales.
• 4 years of experience in B2B Consultative Sales.
• Experience supporting or co-selling with field sales teams.
• Mid-Market client experience.
• Proven performance of selling HR Solutions.
• Valid Driver's License - Required
• Consultative Experienced - Preferred
• HR Expert Experienced - Preferred
• Communication Experienced - Preferred
• Analysis Experienced - Preferred
• Partnership Experienced - Preferred
• Project Management Experienced - Preferred
• Coaching Experienced - Preferred

COMPENSATION:

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $80,000 - $180,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

LIVE THE PAYCHEX VALUES:

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

WHAT'S IN IT FOR YOU?:

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?: At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.