State of Location:

Pennsylvania

Position Summary:

Bring your problem-solving mindset and HR technology expertise to a role where you can make a visible impact. As an HRIS Operations Analyst, you’ll help optimize Workday and related HR systems by resolving complex issues, supporting configuration and enhancements, developing meaningful reports, and coordinating testing. Through close partnership with stakeholders, you’ll deliver reliable, practical solutions that improve data quality, streamline processes, and create a better experience for teammates across the organization. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

What You’ll Do

• Administer and support assigned Workday functional areas through configuration maintenance, business process support, security administration, reporting, and enhancements.
• Serve as a Tier 2 escalation point for Workday and HR system issues, completing troubleshooting, root cause analysis, resolution, and appropriate escalation.
• Gather and document business requirements, evaluate system capabilities, identify process improvements, and help implement approved solutions.
• Develop and validate reports, dashboards, audits, and data quality reviews that support operations, compliance, and informed decision-making.
• Coordinate testing for system enhancements, releases, integrations, and defect resolutions, documenting results and validating outcomes before deployment.
• Create and maintain clear process, configuration, testing, and support documentation that strengthens governance, continuity, and knowledge sharing.
• Contribute to cross-functional HR technology initiatives and provide backup support across assigned Workday areas.

What You Bring

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
• At least three years of progressive experience supporting HRIS, HR technology, HCM, or related systems.
• At least two years of hands-on experience with Workday or a comparable HCM platform, supporting one or more functional areas.
• Experience with system configuration, business processes, reporting, testing, security administration, data validation, and ongoing maintenance.
• Experience gathering requirements, troubleshooting functional issues, supporting process improvements, and documenting solutions.
• Strong analytical, problem-solving, communication, collaboration, and stakeholder support skills.
• Ability to manage multiple priorities while protecting data integrity, confidentiality, and compliance.
• Proficiency with Microsoft Office, including advanced Excel skills.

What Success Looks Like

You will help keep HR systems dependable, support requests moving, and changes well controlled. Your work will result in accurate configurations and reporting, timely issue resolution, successful testing, current documentation, and practical improvements that make processes easier for teammates and business partners.

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

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We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.