IT Change Manager Jobs
IT Change Manager jobs are open across financial services, healthcare, government, and enterprise technology, from coordinator to senior director level, with specializations in ITIL process governance, organizational change management, and IT service management. Scan the live roles below and apply to whichever ones fit.
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Eaton’s Corporate Sector division is currently seeking a IT Change Management Manager. This position offers a hybrid work schedule and may be based in Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC.
The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Job Summary
We are seeking an experienced IT Change Management Manager to lead organizational change management (OCM) for digital solutions across Eaton’s Digital organization. This leader will oversee the OCM team and drive the successful adoption of digital tools, capabilities, and processes through modern, consistent, and technology-enabled change practices.
Working with change management specialists across value streams, this leader will strengthen common OCM standards, tools, measures, and practices while adapting execution to business and site needs. The Manager will translate business and functional priorities into practical change strategies and actionable plans, guiding stakeholder engagement, communications, readiness, training, and sustained adoption.
This leader will leverage AI, digital adoption platforms, and other enablement technologies, where appropriate, to improve the employee experience, increase scalability and reuse, and help employees build proficiency more efficiently.
As a servant leader, this individual will build trust through active listening, consistent follow-through, and a strong connection to plant, site, and frontline teams.
Approximately 25% travel is required to support manufacturing plants, growth sites, and other business locations.
What you’ll do:
- Define and implement change management strategies for digital solutions that advance Eaton’s growth strategy, maximize adoption, and address barriers to change.
- Translate business and functional priorities into actionable change plans and lead their execution.\
- Incorporate organizational readiness, adoption, and stakeholder perspectives into business and functional planning and decision-making.
- Lead change initiatives to achieve defined scope, schedule, budget, adoption, and business outcome objectives.
- Lead with a servant-leader mindset by removing barriers, developing others, sharing accountability, and creating an environment where team members and partners can succeed.
- Lead and develop a high-performing team of change management professionals while fostering collaboration, innovation, and continuous improvement.
- Modernize and strengthen change management standards, tools, measures, and practices to improve consistency, scalability, and effectiveness.
- Apply AI, digital adoption platforms, and training technologies to modernize user enablement, increase reuse, and support sustained adoption.
- Partner with change management specialists across value streams to establish consistent OCM standards while tailoring execution to business and site requirements.
- Engage directly with plant, growth-site, and frontline teams to understand operational needs, resolve adoption barriers, and support change at the point of work.
- Develop communication and engagement strategies that make complex information clear, relevant, and actionable for diverse audiences.
- Coach leaders, managers, and employees through organizational change and reinforce accountability for adoption.
- Guide learning and onboarding efforts in partnership with learning, site, process, and tool owners, including role-based learning, reusable training content, content ownership, and proficiency assessment.
- Monitor readiness, proficiency, sustained usage, and business outcomes against established baselines and use insights to prioritize improvements following go-live.
-
Evaluate change management effectiveness and apply lessons learned and leading practices to continuously improve future outcomes.
Expected Outcomes and Success Measures - Digital initiatives align with business strategy and achieve defined adoption and business outcomes.
- Change initiatives are delivered within agreed scope, schedule, and budget, with risks identified and addressed early.
- Employees demonstrate readiness, proficiency, and sustained use of new digital tools, processes, and capabilities.
- Stakeholders and frontline teams trust the change approach through clear communication, active listening, consistent follow-through, and timely resolution of concerns.
- The change management team builds capability, delivers results, and continuously improves its methods.
- Leaders have clear and consistent measures for evaluating organizational readiness, adoption, and realized business value.
Qualifications:
Basic Qualifications:
- Bachelor’s degree from an accredited institution in Business Administration, Organizational Development, or a related field.
- Minimum of 10 years of experience in organizational change management or a related field.
- Minimum of 3 years of direct people leadership experience.
- Minimum of 5 years of experience leading complex, enterprise-scale change initiatives.
- Must currently reside within a 50-mile radius of Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC.
- Must be legally authorized to work in the United States without company sponsorship.
- Must be able and willing to travel up to 25% to manufacturing plants, growth sites, and other business locations.
Preferred Qualifications
- Master’s degree in Business Administration, Organizational Development, or a related field.
- Change management certification, such as Prosci or Certified Change Management Professional (CCMP).
- Strong knowledge of organizational change management principles, methodologies, and tools.
- Experience supporting operational or manufacturing environments and working directly with plant, site, or frontline teams.
- Leadership experience within a large, global organization.
- Demonstrated ability to translate business strategy into actionable change plans and measurable outcomes.
- Experience leading cross-functional initiatives and managing multiple projects, priorities, and stakeholders.
- Strong analytical and problem-solving skills with experience assessing readiness, adoption, proficiency, sustained usage, and business outcomes.
- Experience developing stakeholder engagement, communications, training, and reinforcement strategies.
- Experience with digital adoption or training platforms such as WalkMe, Scribe, Guidde, DeepHow, or comparable technologies.
- Experience with learning management, onboarding, reusable training content, and sustained adoption of digital tools and processes.
- Experience applying continuous improvement methodologies in operational environments.
Skills:
- Excellent written and verbal communication skills.
- Demonstrated servant leadership, humility, empathy, and the ability to build trust through active listening, candor, consistency, and reliable follow-through.
- Ability and willingness to work hands-on alongside plant, value-stream, and frontline teams.
- Demonstrated ability to influence without direct authority and work effectively within a matrixed, cross-functional organization.
- Ability to simplify complex information and translate technical or digital concepts into relevant business terms.
- Ability to reconcile differing perspectives, remain effective under pressure, and drive results through a pragmatic, accountable, and collaborative approach.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Eaton’s Corporate Sector division is currently seeking a IT Change Management Manager. This position offers a hybrid work schedule and may be based in Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC.
The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Job Summary
We are seeking an experienced IT Change Management Manager to lead organizational change management (OCM) for digital solutions across Eaton’s Digital organization. This leader will oversee the OCM team and drive the successful adoption of digital tools, capabilities, and processes through modern, consistent, and technology-enabled change practices.
Working with change management specialists across value streams, this leader will strengthen common OCM standards, tools, measures, and practices while adapting execution to business and site needs. The Manager will translate business and functional priorities into practical change strategies and actionable plans, guiding stakeholder engagement, communications, readiness, training, and sustained adoption.
This leader will leverage AI, digital adoption platforms, and other enablement technologies, where appropriate, to improve the employee experience, increase scalability and reuse, and help employees build proficiency more efficiently.
As a servant leader, this individual will build trust through active listening, consistent follow-through, and a strong connection to plant, site, and frontline teams.
Approximately 25% travel is required to support manufacturing plants, growth sites, and other business locations.
What you’ll do:
- Define and implement change management strategies for digital solutions that advance Eaton’s growth strategy, maximize adoption, and address barriers to change.
- Translate business and functional priorities into actionable change plans and lead their execution.\
- Incorporate organizational readiness, adoption, and stakeholder perspectives into business and functional planning and decision-making.
- Lead change initiatives to achieve defined scope, schedule, budget, adoption, and business outcome objectives.
- Lead with a servant-leader mindset by removing barriers, developing others, sharing accountability, and creating an environment where team members and partners can succeed.
- Lead and develop a high-performing team of change management professionals while fostering collaboration, innovation, and continuous improvement.
- Modernize and strengthen change management standards, tools, measures, and practices to improve consistency, scalability, and effectiveness.
- Apply AI, digital adoption platforms, and training technologies to modernize user enablement, increase reuse, and support sustained adoption.
- Partner with change management specialists across value streams to establish consistent OCM standards while tailoring execution to business and site requirements.
- Engage directly with plant, growth-site, and frontline teams to understand operational needs, resolve adoption barriers, and support change at the point of work.
- Develop communication and engagement strategies that make complex information clear, relevant, and actionable for diverse audiences.
- Coach leaders, managers, and employees through organizational change and reinforce accountability for adoption.
- Guide learning and onboarding efforts in partnership with learning, site, process, and tool owners, including role-based learning, reusable training content, content ownership, and proficiency assessment.
- Monitor readiness, proficiency, sustained usage, and business outcomes against established baselines and use insights to prioritize improvements following go-live.
-
Evaluate change management effectiveness and apply lessons learned and leading practices to continuously improve future outcomes.
Expected Outcomes and Success Measures - Digital initiatives align with business strategy and achieve defined adoption and business outcomes.
- Change initiatives are delivered within agreed scope, schedule, and budget, with risks identified and addressed early.
- Employees demonstrate readiness, proficiency, and sustained use of new digital tools, processes, and capabilities.
- Stakeholders and frontline teams trust the change approach through clear communication, active listening, consistent follow-through, and timely resolution of concerns.
- The change management team builds capability, delivers results, and continuously improves its methods.
- Leaders have clear and consistent measures for evaluating organizational readiness, adoption, and realized business value.
Qualifications:
Basic Qualifications:
- Bachelor’s degree from an accredited institution in Business Administration, Organizational Development, or a related field.
- Minimum of 10 years of experience in organizational change management or a related field.
- Minimum of 3 years of direct people leadership experience.
- Minimum of 5 years of experience leading complex, enterprise-scale change initiatives.
- Must currently reside within a 50-mile radius of Arden, NC; El Paso, TX; Greenwood, SC; Raleigh, NC; Beachwood, OH; or Sumter, SC.
- Must be legally authorized to work in the United States without company sponsorship.
- Must be able and willing to travel up to 25% to manufacturing plants, growth sites, and other business locations.
Preferred Qualifications
- Master’s degree in Business Administration, Organizational Development, or a related field.
- Change management certification, such as Prosci or Certified Change Management Professional (CCMP).
- Strong knowledge of organizational change management principles, methodologies, and tools.
- Experience supporting operational or manufacturing environments and working directly with plant, site, or frontline teams.
- Leadership experience within a large, global organization.
- Demonstrated ability to translate business strategy into actionable change plans and measurable outcomes.
- Experience leading cross-functional initiatives and managing multiple projects, priorities, and stakeholders.
- Strong analytical and problem-solving skills with experience assessing readiness, adoption, proficiency, sustained usage, and business outcomes.
- Experience developing stakeholder engagement, communications, training, and reinforcement strategies.
- Experience with digital adoption or training platforms such as WalkMe, Scribe, Guidde, DeepHow, or comparable technologies.
- Experience with learning management, onboarding, reusable training content, and sustained adoption of digital tools and processes.
- Experience applying continuous improvement methodologies in operational environments.
Skills:
- Excellent written and verbal communication skills.
- Demonstrated servant leadership, humility, empathy, and the ability to build trust through active listening, candor, consistency, and reliable follow-through.
- Ability and willingness to work hands-on alongside plant, value-stream, and frontline teams.
- Demonstrated ability to influence without direct authority and work effectively within a matrixed, cross-functional organization.
- Ability to simplify complex information and translate technical or digital concepts into relevant business terms.
- Ability to reconcile differing perspectives, remain effective under pressure, and drive results through a pragmatic, accountable, and collaborative approach.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
IT Change Manager Jobs by Experience Level
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Find IT Change Manager JobsIT Change Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in IT change manager jobs.
- ITIL Foundation certification or higher, with hands-on change management process experience
- Three or more years managing IT change requests within a formal ITSM framework
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Remedy
- Experience facilitating Change Advisory Board meetings and documenting CAB outcomes
- Strong stakeholder communication skills across technical teams and business leadership
- Bachelor's degree in information technology, computer science, business, or a related field
Tips for Your IT Change Manager Job Search
Quantify change adoption in your resume
Hiring managers for it change manager roles want to see adoption rates, stakeholder counts, and go-live timelines, not vague descriptions of 'leading change initiatives.' Replace soft language with concrete outcomes from past implementations wherever your experience allows.
List your ITIL or Prosci certification prominently
Many it change manager postings filter at the screening stage for ITIL 4 Foundation or Prosci ADKAR certification. Put certifications in a dedicated section near the top of your resume so automated screening tools register them before a human ever reads the document.
Target postings by methodology, not just title
Some organizations post this role as 'IT Change Analyst,' 'Change Enablement Manager,' or 'Service Transition Manager.' Search those alternate titles and check the job description for ITIL change management responsibilities to avoid missing relevant openings.
Apply early to roles that fit
Migrate Mate lists it change manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a change conflict scenario for interviews
Interviewers for it change manager positions almost always ask how you handled a change request that conflicted with a freeze window or was rejected by the Change Advisory Board. Have a specific, structured example ready that covers your decision process and the outcome.
Negotiate scope alongside compensation
When you receive an offer, clarify whether the role owns emergency change authority, CAB facilitation, or only standard change coordination. Scope differences between postings with the same title are significant and affect both workload and career leverage in future applications.
IT Change Manager Jobs: Frequently Asked Questions
Which companies are hiring the most it change managers?
Eaton, 7-Eleven, and MathWorks are hiring the most it change managers right now, with openings concentrated in Florida, Massachusetts, and Texas, based on current listings on Migrate Mate as of November 2026. Financial services firms, federal contractors, and large health systems tend to maintain the most consistent demand for this role.
How many it change manager jobs are remote?
About 83% of it change manager openings are fully remote or hybrid as of November 2026, reflecting strong demand for distributed IT governance capability. Roles focused on documentation, CAB facilitation, and policy development are most likely to be remote, while positions tied to data center operations or on-site infrastructure projects typically require a physical presence.
How do you become a it change manager?
Start by building experience in an IT service desk or systems administration role where you interact with change requests directly. Earn an ITIL Foundation certification to formalize your process knowledge, then pursue roles such as change coordinator or change analyst to gain CAB experience. From there, taking ownership of a change management workstream and demonstrating measurable adoption outcomes positions you for a manager-level role.
How do you get hired as an it change manager with little experience?
Focus on roles titled change coordinator or change analyst, which are common entry points into the it change manager career path. Earning an ITIL Foundation certification before applying signals process fluency even without years of direct experience. Highlight any work you've done documenting procedures, coordinating system updates, or communicating technical changes to non-technical stakeholders, since those activities map directly to the role's core responsibilities.
What does the it change manager interview process look like?
Most hiring processes for this role include an initial screening call focused on ITIL knowledge and tool familiarity, followed by a technical or behavioral interview where you walk through a past change implementation end to end. A final round often involves a panel with IT leadership and sometimes a business stakeholder, where scenario-based questions about emergency changes, failed changes, and CAB conflict resolution are common.
Where can I find and apply to it change manager jobs?
You can find and apply to it change manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles that match your experience level and specialization, then apply directly to each listing that fits your background and preferences.
See All 19 IT Change Manager Jobs
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