IT Service Delivery Manager Jobs in Iowa
IT Service Delivery Manager jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where large financial institutions, health systems, and insurance companies drive steady hiring at both manager and director levels. Employers like Principal Financial Group, UnityPoint Health, and Wellmark Blue Cross Blue Shield maintain active IT operations that regularly need service delivery managers with ITIL process oversight, vendor management, and incident management expertise. Demand is consistent across the state's financial services and healthcare sectors, with mid-market manufacturing firms in the Quad Cities area adding to the pipeline. See the openings below and apply to the ones that match your experience.
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Showing 5 of 31+ IT Service Delivery Manager jobs
Finance Manager – Business Finance & Accounting Leader – Clinton, IA
We are seeking a Business Finance & Accounting leader that will report to the Regional Sr. Finance Manager – Southeast Cartons. This individual will be responsible for the Clinton, IA manufacturing plant and will, through fact-based analysis, provide insights into recommendations, analysis and drive improvements in operations, sales and the overall profitability of the plant. The Business Finance & Accounting Leader will be a business partner to the site General Manager and accountable for the bottom-line results of the facility. This is an on-site position that will sit at our plant in Clinton, IA. This is a highly visible opportunity, and we are looking for a leader that will bring partnership, collaboration, and strategic thinking to the organization.
How you will impact Smurfit Westrock:
-
Budget & Financial preparation and reporting.
- Prepares annual budget and quarterly forecasts in conjunction with the plant General manager with a goal of forecast accuracy.
- Utilize KPI’s and plant initiatives to project future plant growth opportunities, encourage going beyond just the traditional product cost.
- Collaboration with Commercial Business leads to challenge and validation of top line revenue expectations.
- The Business Finance and Accounting Leader should be able to effectively communicate the organization’s values.
- Creates simplified budget and reporting processes.
- Balances financial and non-financial indicators
- Clearly reports and articulates key impactful items to the business results.
- Serves as a consultant to business partners to help develop action plans for improvement.
- Cost Take out support, review and tracking.
-
Strategic Planning (CAPEX)
- Partner with the General Manger on future and long-range Capital needs to sustain and or grow the sites business opportunities.
- Understand competitor strengths and weaknesses.
-
Internal Controls
- The Business Finance and Accounting Leader is accountable for overseeing all internal controls and failures of the site(s).
- They ensure decisions are made by those with authority to do so.
- They ensure key processes follow documented company policies.
- They ensure adequate control over the company’s local assets and financial reporting.
- They find the right balance between effectiveness in value creation and control efficiency.
- Responsible for optimizing processes through IT improvement and implementation.
- Drive process improvements through the utilization of best practices across the organization.
-
Profitability Analysis
- Leverage data systems to provide ongoing customer profitability analysis to help catch and correct margin erosion.
- Facilitate open discussion among business leaders on how to drive more margin through volume, price or operational changes.
-
Accounting
- Actively review and validate plant WIP, Finished Goods and raw materials values.
- Creation and/or review of site monthly Journal Entries
- Review P&L accounts for the necessary reclassification of costs.
- Facilitate and assist with plant inventory counts, count verifications and reconciliation processes.
- Other tasks as deemed necessary
-
Working Capital/ Cash flow monitoring
- Serve as the facilitator to their business partners on decision making processes that drive working capital improvements or that prevent negative impacts.
- Ad Hoc Analysis
- Plant Comps in performance to other “like” plants or businesses
- Profitability Improvement programs if the plant is on an improvement plan
- Compiling and Delivering Plant visit decks to Senior leadership during onsite or Teams meetings.
What you need to succeed:
- Bachelor’s degree in Accounting or Finance; MBA or CMA strongly preferred.
- A minimum of 5 years of related experience in Pulp and Paper industry or manufacturing is preferred.
- Strong analytical and problem-solving skills
- Advanced skills in Excel, Hyperion SmartView; experience with QlikView a plus
- Strong understanding of key metrics
- Large capital project financial management preferred.
- Detailed oriented team player who can consistently meet deadlines, adapt quickly, work well with all levels of the organization, and possess the ability to work independently as needed.
- Strong interpersonal, communication, computer, and team building skills.
- Strong organizational skills and ability to multitasks in a continuously changing environment.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Finance Manager – Business Finance & Accounting Leader – Clinton, IA
We are seeking a Business Finance & Accounting leader that will report to the Regional Sr. Finance Manager – Southeast Cartons. This individual will be responsible for the Clinton, IA manufacturing plant and will, through fact-based analysis, provide insights into recommendations, analysis and drive improvements in operations, sales and the overall profitability of the plant. The Business Finance & Accounting Leader will be a business partner to the site General Manager and accountable for the bottom-line results of the facility. This is an on-site position that will sit at our plant in Clinton, IA. This is a highly visible opportunity, and we are looking for a leader that will bring partnership, collaboration, and strategic thinking to the organization.
How you will impact Smurfit Westrock:
-
Budget & Financial preparation and reporting.
- Prepares annual budget and quarterly forecasts in conjunction with the plant General manager with a goal of forecast accuracy.
- Utilize KPI’s and plant initiatives to project future plant growth opportunities, encourage going beyond just the traditional product cost.
- Collaboration with Commercial Business leads to challenge and validation of top line revenue expectations.
- The Business Finance and Accounting Leader should be able to effectively communicate the organization’s values.
- Creates simplified budget and reporting processes.
- Balances financial and non-financial indicators
- Clearly reports and articulates key impactful items to the business results.
- Serves as a consultant to business partners to help develop action plans for improvement.
- Cost Take out support, review and tracking.
-
Strategic Planning (CAPEX)
- Partner with the General Manger on future and long-range Capital needs to sustain and or grow the sites business opportunities.
- Understand competitor strengths and weaknesses.
-
Internal Controls
- The Business Finance and Accounting Leader is accountable for overseeing all internal controls and failures of the site(s).
- They ensure decisions are made by those with authority to do so.
- They ensure key processes follow documented company policies.
- They ensure adequate control over the company’s local assets and financial reporting.
- They find the right balance between effectiveness in value creation and control efficiency.
- Responsible for optimizing processes through IT improvement and implementation.
- Drive process improvements through the utilization of best practices across the organization.
-
Profitability Analysis
- Leverage data systems to provide ongoing customer profitability analysis to help catch and correct margin erosion.
- Facilitate open discussion among business leaders on how to drive more margin through volume, price or operational changes.
-
Accounting
- Actively review and validate plant WIP, Finished Goods and raw materials values.
- Creation and/or review of site monthly Journal Entries
- Review P&L accounts for the necessary reclassification of costs.
- Facilitate and assist with plant inventory counts, count verifications and reconciliation processes.
- Other tasks as deemed necessary
-
Working Capital/ Cash flow monitoring
- Serve as the facilitator to their business partners on decision making processes that drive working capital improvements or that prevent negative impacts.
- Ad Hoc Analysis
- Plant Comps in performance to other “like” plants or businesses
- Profitability Improvement programs if the plant is on an improvement plan
- Compiling and Delivering Plant visit decks to Senior leadership during onsite or Teams meetings.
What you need to succeed:
- Bachelor’s degree in Accounting or Finance; MBA or CMA strongly preferred.
- A minimum of 5 years of related experience in Pulp and Paper industry or manufacturing is preferred.
- Strong analytical and problem-solving skills
- Advanced skills in Excel, Hyperion SmartView; experience with QlikView a plus
- Strong understanding of key metrics
- Large capital project financial management preferred.
- Detailed oriented team player who can consistently meet deadlines, adapt quickly, work well with all levels of the organization, and possess the ability to work independently as needed.
- Strong interpersonal, communication, computer, and team building skills.
- Strong organizational skills and ability to multitasks in a continuously changing environment.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
See All 31 IT Service Delivery Manager Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find JobsIT Service Delivery Manager Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
IT Service Delivery Manager Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- Waverly Health Center4
- Trinity Health3
- Voyage Health2V
- Fidelity On Call2F
- American Traveler2
Top Industries Hiring
- Healthcare & Medical Services8
- Insurance3
- Energy2
- Education2
- Technology & Software2
What Iowa Employers Look For
The qualifications that appear most often in IT service delivery manager jobs across Iowa.
- Bachelor's degree in information technology, computer science, or a related field
- ITIL Foundation certification or higher is required by most Iowa employers
- Five or more years of IT service management or operations leadership experience
- Proven experience managing SLAs, incident response, and change management processes
- Strong background with ITSM platforms such as ServiceNow or BMC Remedy
- Experience leading cross-functional IT teams in financial services or healthcare environments
IT Service Delivery Manager Jobs in Iowa: Frequently Asked Questions
How do you become a it service delivery manager in Iowa?
Most Iowa employers require a bachelor's degree in information technology, computer science, or a related field, along with several years of progressive IT operations experience. Iowa does not issue a state license for this role, but the ITIL certification is effectively a hiring prerequisite at major employers like financial institutions and health systems. Candidates typically move up from IT support, systems administration, or project coordination roles before stepping into service delivery management.
How much do IT service delivery managers make in Iowa?
IT service delivery managers in Iowa earn a median of about $143,780 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $101,340 for the lowest 10% to over $213,730 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service delivery managers in Iowa?
Companies currently hiring it service delivery managers in Iowa include Waverly Health Center, Trinity Health, and Voyage Health, per current listings on Migrate Mate as of July 2026. Iowa's concentration of insurance headquarters and regional health systems makes it one of the more consistent states for this role outside major coastal markets.
Which Iowa cities have the most it service delivery manager jobs?
Des Moines, Waverly, and Council Bluffs have the most it service delivery manager openings in Iowa. Des Moines anchors the market as the state's financial services and insurance hub, home to major corporate IT operations, while Cedar Rapids and Davenport draw openings from regional health networks and manufacturing firms with significant technology infrastructure needs.
Are there remote it service delivery manager jobs in Iowa?
Yes, and more than many IT roles, since service delivery management is largely a coordination and oversight function that translates well to remote work. About 23% of it service delivery manager openings tied to Iowa are remote or hybrid as of July 2026, reflecting how broadly distributed the role's responsibilities can be. Vendor governance, reporting, and stakeholder communication are the functions most commonly performed off-site.
How can I get hired as a it service delivery manager in Iowa with little or no experience?
The most realistic entry path is through an IT helpdesk or service desk analyst role at a large Iowa employer, then moving laterally into a team lead or problem management coordinator position. Health systems like UnityPoint Health and MercyOne, as well as financial firms like Principal Financial Group, regularly hire IT support staff who can grow into service management functions. Earning an ITIL Foundation certification before applying gives candidates a measurable edge and signals familiarity with the frameworks Iowa employers use daily.
Where can I find and apply to it service delivery manager jobs in Iowa?
You can find and apply to it service delivery manager jobs in Iowa on Migrate Mate, which lists current Iowa openings in one place. Search the roles that match your experience and seniority level, then apply directly to the ones that fit.
See All 31 IT Service Delivery Manager Jobs in Iowa
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