IT Service Delivery Manager Jobs in Kentucky

IT Service Delivery Manager jobs in Kentucky are steadily active, with consistent demand from healthcare systems, logistics operations, and state government agencies concentrated across Louisville, Lexington, and the Northern Kentucky corridor near Cincinnati. Large employers with established IT operations in the state, including Humana, Ashland Inc., and the University of Kentucky, regularly seek professionals in this role, particularly those with expertise in ITSM frameworks, vendor management, and enterprise service desk oversight. Candidates at both mid-level and senior tiers find openings across these markets. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles48
Top employerAmerican Traveler
Top cityLouisville, KY
Cities hiring18
Work type58% On-site
Top industryHealthcare

Showing 5 of 48+ IT Service Delivery Manager jobs

Baptist Health System KY & IN
Registered Nurse Labor and Delivery Full Time Nights
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Baptist Health System KY & IN
New 1m ago
Registered Nurse Labor and Delivery Full Time Nights
Baptist Health System KY & IN
Louisville, Kentucky
Healthcare Administration
Nursing
Patient Services & Wellbeing
NRP Certification
10,000+

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HealthTrust Workforce Solutions
Registered Nurse (RN) | Labor & Delivery (L&D) - Contract - Days
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HealthTrust Workforce Solutions
New 1m ago
Registered Nurse (RN) | Labor & Delivery (L&D) - Contract - Days
HealthTrust Workforce Solutions
Frankfort, Kentucky
Healthcare Administration
Nursing
Patient Services & Wellbeing
1,001-5,000

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American Traveler
Travel RN - Labor & Delivery
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American Traveler
New 1m ago
Travel RN - Labor & Delivery
American Traveler
Whitesburg, Kentucky
Healthcare Administration
Nursing
Patient Services & Wellbeing
Fetal Heart Monitoring Certification
501-1,000

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T
Delivery Driver/Laboratory Technician
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T
New 1m ago
Delivery Driver/Laboratory Technician
Toro Infused
Dayton, Kentucky
Biotech & Life Sciences
Clinical Support
Laboratory Research
Laboratory Science
On-Site
High school diploma or GED

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V
Travel RN-L&D-Labor and Delivery in Frankfort, Kentucky
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V
New 1m ago
Travel RN-L&D-Labor and Delivery in Frankfort, Kentucky
Voyage Health
Frankfort, Kentucky
Healthcare Administration
Nursing
Patient Services & Wellbeing

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See All 48 IT Service Delivery Manager Jobs in Kentucky

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IT Service Delivery Manager Jobs by City in Kentucky

Where Kentucky roles are concentrated, by current openings.

Louisville
14 jobs
Lexington
8 jobs
Frankfort
5 jobs
Mayfield
3 jobs
Hazard
2 jobs
Erlanger
2 jobs
Lagrange
2 jobs
Whitesburg
2 jobs
Dayton
1 job

IT Service Delivery Manager Job Market in Kentucky

A snapshot from current Kentucky openings, updated as new roles post.

Who's Hiring

  • American Traveler
    American Traveler8
  • Baptist Health System KY & IN
    Baptist Health System KY & IN8
  • AECOM
    AECOM5
  • BAE Systems USA
    BAE Systems USA2
  • Tire Discounters
    Tire Discounters2

Top Industries Hiring

  • Healthcare & Medical Services16
  • Consulting & Professional Services5
  • Technology & Software3
  • Retail2
  • Food & Beverage1

What Kentucky Employers Look For

The qualifications that appear most often in IT service delivery manager jobs across Kentucky.

  • Bachelor's degree in information technology, computer science, or a related field required
  • Three or more years of IT service management or operations leadership experience preferred
  • ITIL Foundation certification or higher strongly preferred by Kentucky employers
  • Proven experience managing SLAs, incident response, and escalation processes in enterprise environments
  • Proficiency with ITSM platforms such as ServiceNow, Remedy, or Jira Service Management
  • Strong communication and stakeholder management skills across technical and non-technical teams

IT Service Delivery Manager Jobs in Kentucky: Frequently Asked Questions

How do you become a it service delivery manager in Kentucky?

Most Kentucky employers expect a bachelor's degree in information technology, computer science, or business, combined with several years of progressive IT operations experience. There is no state-issued license required for this role in Kentucky, but earning an ITIL certification is a concrete step that significantly strengthens a candidate's profile. Starting in roles like IT support analyst, systems administrator, or helpdesk team lead at Kentucky healthcare systems, logistics companies, or state agencies provides a practical path upward.

How much do IT service delivery managers make in Kentucky?

IT service delivery managers in Kentucky earn a median of about $140,360 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $85,770 for the lowest 10% to over $217,000 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire it service delivery managers in Kentucky?

Employers hiring it service delivery managers in Kentucky right now include American Traveler, Baptist Health System KY & IN, and AECOM, based on current listings on Migrate Mate as of July 2026. Kentucky's concentration of large healthcare organizations, insurance companies, and distribution operations means demand for this role is distributed across both the private sector and state government.

Which Kentucky cities have the most it service delivery manager jobs?

The cities with the most it service delivery manager openings in Kentucky are Louisville, Lexington, and Frankfort. Louisville leads because of its dense cluster of healthcare systems, logistics headquarters, and financial services firms, while Lexington draws demand from the University of Kentucky and regional technology employers, and Northern Kentucky benefits from its proximity to major Cincinnati-area corporate operations.

Are there remote it service delivery manager jobs in Kentucky?

Yes, and more than many IT roles, since service delivery management is largely coordination, governance, and communication work rather than hands-on infrastructure. About 42% of it service delivery manager openings tied to Kentucky are remote or hybrid as of July 2026, reflecting how well the role translates to distributed work. Functions like vendor oversight, SLA reporting, and process documentation are the most consistently offered in remote arrangements.

How can I get hired as a it service delivery manager in Kentucky with little or no experience?

The most realistic entry path is starting as a helpdesk analyst or IT support specialist, which Kentucky's healthcare networks and university IT departments hire at the associate level without requiring prior management experience. From there, moving into a team lead or problem management role builds the service ownership background employers expect. Earning an ITIL Foundation certification before applying signals readiness for service management responsibilities and makes candidates notably more competitive at organizations like large Louisville hospital systems or state government IT offices.

Where can I find and apply to it service delivery manager jobs in Kentucky?

You can find and apply to it service delivery manager jobs in Kentucky on Migrate Mate, which lists current openings across the state. Search the roles available, find the ones that match your experience and location, and apply directly to whichever positions fit.

See All 48 IT Service Delivery Manager Jobs in Kentucky

Find roles in Kentucky that match your experience and apply in just a few clicks.

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