J-1 Visa Director Of Professional Services Jobs
Director of Professional Services roles in the United States can be pursued through the J-1 visa Specialist or Trainee program categories, depending on your career stage and objectives. Securing J-1 sponsorship means a State Department-designated organization issues your DS-2019, while the U.S. company serves as your host employer.
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Professional Intern
Requisition ID req37686
Working Title Professional Intern for Student Hub
Position Grade 09
Position Summary
If you are a recent graduate seeking to build your skills and experience working at an institution of higher education, please consider the following opportunity.
The Office of Advising Strategies (OAS) is looking for a Professional Intern to support UNM Student Hub operations (a Salesforce application), training, user support, system maintenance, testing, and related projects. This position provides on-the-job training and professional development for a recent graduate interested in higher education student success, technology, business processes, data, training, administration, and customer service.
The selected candidate will work closely with the Student Hub team and campus partners to help users navigate Student Hub processes, coordinate training and communications, provide basic issue triage, maintain system content, and support testing and data-validation projects. The position requires the ability to adapt quickly to technology, communicate complex processes in an accessible way, work independently, and collaborate effectively with faculty, staff, students, and other campus partners.
This is a fixed-term position, with a term end date 2 years from date of hire. This position will have a full-time schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
The individual selected for this position will:
- Coordinate Student Hub communications regarding training and onboarding, and system updates. Utilize email, Teams, and/or meetings to strategize communications as appropriate.
- Assist with the development and updating of Student Hub training videos and learning materials, including website updates as needed.
- Provide basic triage for faculty, staff, and students for basic Student Hub issues and case management and escalate larger or more complex issues to the Student Hub team as appropriate.
- Support Student Hub staff in the building, cleanup, and maintenance of basic system areas.
- Support projects requiring validation of large datasets.
- Test new or enhanced Student Hub features and provide comprehensive documentation of testing results.
See the Position Description for additional information.
Conditions of Employment
- Must present transcripts prior to a formal offer being extended.
- Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
- This is a fixed-term position, typically up to 24 months.
Minimum Qualifications
Must have obtained a Bachelor's or higher level degree no more than 24 months prior to the date of hire OR if the Bachelor's (or higher level) degree was obtained more than 24 months prior to the date of hire, the individual must be currently enrolled in a Bachelor's (or higher level) degree program; no previous work experience required.
Preferred Qualifications
- Strong verbal and written communication skills, including the ability to explain complex systems and processes in a simplified way.
- Strong problem-solving, analytical, and critical-thinking skills.
- Comfort working with Salesforce software, such as Student Hub, TargetX, or similar platforms.
- Ability to learn and adapt quickly, especially when working with technology and changing processes.
- Ability to work independently for extended periods while also collaborating effectively as part of a team.
- Ability to manage detailed, multi-step processes involving multiple layers of data.
- Strong experience with Microsoft productivity tools, including Excel, Word, and Forms.
- Ability to analyze and document both business and technical processes.
- Ability to receive and respond constructively to critical feedback.
- Professional business etiquette, sound business ethics, and a strong work ethic.
Additional Requirements
Campus Main - Albuquerque, NM
Department Advising Strategies (688K)
Employment Type Staff
Staff Type Term - Full-Time
Term End Date 2 years from date of hire
Status Non-Exempt
Pay Hourly: $19.00 - $24.77
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 9/14/2026
Eligible for Hiring Incentive No
Eligible for Remote Work No
Eligible for Remote Work Statement This position is fully on-site and is not eligible for remote work.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please submit a resume/UNMJobs application and cover letter that outlines your interest in professional development related to Student Hub, higher education technology, training, user support, business processes, and student success.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship in Director Of Professional Services
Align your credentials to J-1 Specialist criteria
The Specialist category requires recognized expertise in your field, not just general management experience. Gather documentation of published work, board memberships, industry awards, or speaking engagements that demonstrate professional-services leadership before approaching a designated sponsor.
Distinguish Trainee from Specialist program eligibility
If you've graduated within the last 12 months or have fewer than five years of post-degree professional experience, the J-1 Trainee category applies instead of Specialist. Confirm your year count against your degree date before targeting specific program categories with host employers.
Search for host employers on Migrate Mate
Use Migrate Mate to find Director of Professional Services roles at U.S. companies that have hosted J-1 exchange visitors. Filtering by role and sponsorship history saves time over cold outreach to employers unfamiliar with the DS-2019 process.
Request a Training Plan review before signing
Host employers must submit a detailed Training Plan outlining your program objectives and supervision structure. Review this document for accuracy before your designated sponsor countersigns it, since mismatches between your actual role and the plan can trigger compliance issues mid-program.
Verify the 2-year home residency requirement early
Certain J-1 participants funded by their home government or whose skills appear on the Exchange Visitor Skills List are subject to a mandatory two-year home residency requirement before switching to most other U.S. visa categories. Check your DS-2019 and consular notes at the outset, not after receiving a job offer.
Confirm host employer's willingness to coordinate with a designated sponsor
Many U.S. companies unfamiliar with J-1 logistics expect to act as the sole sponsor, as they do for H-1B visa. Clarify at the offer stage that a third-party designated sponsor organization issues the DS-2019 and monitors compliance, and that the employer's role is host, not legal sponsor.
Director Of Professional Services J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Director of Professional Services role?
Most Director of Professional Services candidates qualify under the J-1 Specialist category, which covers individuals with recognized expertise in a specialized field who are coming to the U.S. for observation, consultation, or demonstration purposes. If you graduated recently or have limited post-degree experience, the Trainee category may apply instead. A State Department-designated sponsor organization determines the appropriate category based on your background and program objectives.
Who actually sponsors the J-1 visa for this type of role?
The visa sponsor is a U.S. Department of State-designated organization, such as IIE, Cultural Vistas, or CIEE, not the hiring company. The designated sponsor issues the DS-2019 certificate of eligibility, monitors program compliance, and maintains contact with you throughout your exchange. The U.S. employer where you work is called the host organization and handles your day-to-day professional activities, but it does not hold sponsorship authority.
Can a Director of Professional Services role trigger the 2-year home residency requirement?
Yes, it can. If your J-1 program is funded by your home government, a U.S. government agency, or if your field appears on your home country's Exchange Visitor Skills List, you'll be subject to a two-year home residency requirement before you can change status to H-1B, L-1 visa, or a green card. Check the specific conditions on your DS-2019 at the outset and confirm with your designated sponsor whether a waiver pathway exists.
How do I find host employers open to J-1 exchange visitors for this role?
Migrate Mate is the recommended starting point for identifying U.S. employers with Director of Professional Services openings who are familiar with hosting J-1 exchange visitors. Many companies default to H-1B sponsorship and aren't immediately aware of the J-1 host structure, so targeting employers with prior exchange visitor experience significantly shortens the negotiation process.
What documents does the host employer need to provide for a J-1 Specialist application?
The host employer typically needs to provide a detailed letter describing your proposed activities, your supervision arrangement, and the professional value of the exchange to both parties. Some designated sponsor organizations also require a formal Training Plan document even for the Specialist category. Your designated sponsor will supply the exact checklist once you identify a host, but gathering these employer-side materials early prevents delays at the DS-2019 issuance stage.