J-1 Visa Patient Service Specialist Jobs
Patient Service Specialist roles in the United States are accessible to exchange visitors through J-1 visa sponsorship, typically under the Trainee or Intern program category. Designated sponsors issue your DS-2019 and oversee your training plan while a U.S. healthcare facility or clinic serves as your host employer.
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INTRODUCTION
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits And Perks
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position.
Job Summary
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Key Responsibilities
Case Manager is an in-person role that delivers client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs.
Direct Service
- Assist the client with intake by completing case management assessment and entering financial and benefit information.
- Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate.
- Assess the client’s case management needs and complete all releases of information.
- Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare.
- Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
- Deliver services in outpatient, residential, or field depending on assignments and client need.
- Complete the VI-SPDAT and connect the client to safe housing options.
- Prepare the client for job search by assisting with resume writing and job search preparation.
- Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input.
- Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
- Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
- Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
- Transport clients as needed.
- Complete client UA tests and document test results.
Documentation
- Write and complete all progress notes within 72 hours of service delivery.
- Maintain compliance with the due dates for all clinical documentation.
- Write client’s progress letters and court reports and obtain final approval from the supervisor.
- Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and other standards to satisfy internal and external evaluating requirements.
- Complete all assigned URC’s within a timely manner.
Administration And Other Duties
- Assist with client program oversight by managing case management business passes.
- Meet expected client care hours (productivity expectation is 25 client care hours per week).
- Maintain full compliance with requirements for registration or certification.
- Attend and actively participate in assigned Clinical Group Supervision.
- Actively participate in agency and team meetings.
- Participate in training opportunities and complete all assigned training in a timely manner.
- Arrange work schedule in accordance with the agency’s needs.
- Read emails daily and respond when appropriate.
- Perform other duties as assigned.
Qualifications
Education, Certification, Licensure, and Experience
- Option I:
- High school diploma or equivalent.
- Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP).
- Option III:
- Bachelor’s degree in Social Work, Psychology, or other related field from an accredited institution.
- Case management experience.
- Experience working with clients experiencing acute withdrawal from substances.
- Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
- Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
- Valid California Driver’s License and access to registered and insured transportation.
Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Patient Service Specialist
Align your credentials with Trainee requirements
The J-1 Trainee category requires at least one year of relevant post-secondary education or work experience in your field. Document patient-facing roles, medical office coursework, or healthcare administration experience before approaching any host employer.
Target host employers with existing DS-2019 relationships
Hospitals, multi-site clinics, and federally qualified health centers are far more likely to have worked with a designated sponsor before. Ask directly whether the facility has hosted J-1 Trainees or Interns, since an established relationship shortens onboarding considerably.
Search for J-1-compatible Patient Service Specialist roles on Migrate Mate
Use Migrate Mate to filter for Patient Service Specialist openings at employers that have a history of hosting exchange visitors. This saves you from cold-applying to facilities that have never navigated the DS-2019 and training plan process.
Draft a specific training plan before the offer stage
Designated sponsors require a completed Training or Internship Placement Plan tied to measurable learning objectives. Map your plan to tasks like scheduling, insurance verification, and EHR data entry so the sponsor can approve it without requesting revisions.
Clarify the two-year home residency rule early
Some J-1 Trainee placements funded by a home government carry a two-year home-country residency requirement after program completion. Confirm your funding source with your designated sponsor before signing any host employer agreement, since this affects future U.S. visa eligibility.
Verify wage compliance using OFLC Wage Search
Your host employer must pay you at least the prevailing wage for the role and location. Cross-check the offered rate against OFLC Wage Search under the relevant SOC code for medical secretaries and patient services to confirm compliance before your sponsor finalizes the DS-2019.
Patient Service Specialist jobs are hiring across the US. Find yours.
Find Patient Service Specialist JobsPatient Service Specialist J-1 Visa: Frequently Asked Questions
Which J-1 program category fits a Patient Service Specialist role?
Most Patient Service Specialist placements fall under the J-1 Trainee category, which covers professionals with at least one year of relevant education or work experience outside the United States. If you are still enrolled in a degree program, the Intern category applies instead. Both require a structured Training or Internship Placement Plan approved by a State Department-designated sponsor before your DS-2019 is issued.
Who actually sponsors my J-1 visa, and what does the host employer do?
Your J-1 visa sponsor is a U.S. Department of State-designated organization, such as CIEE, Cultural Vistas, or AIPT, not the healthcare facility where you work. The designated sponsor issues your DS-2019, monitors your training plan compliance, and serves as the official program administrator. The clinic or hospital is your host employer; it provides the training environment but does not hold the sponsoring designation.
Can I work in a clinical setting as a Patient Service Specialist on a J-1 visa?
Yes, but your role must remain administrative. Patient Service Specialists handle scheduling, registration, insurance verification, and billing coordination, none of which require a clinical license. If your duties cross into direct patient care or licensed medical practice, you would need a different J-1 category, such as Physician, or an entirely different visa classification. Your training plan must clearly describe administrative functions only.
How do I find host employers that have experience with J-1 Trainees?
Migrate Mate lets you search for Patient Service Specialist openings at U.S. employers that have previously hosted exchange visitors, so you are not starting from scratch with facilities unfamiliar with the DS-2019 process. Employers with prior J-1 experience understand training plan requirements and know how to coordinate with a designated sponsor, which reduces delays between your offer and visa issuance.
What happens to my J-1 status if my host employer ends my placement early?
Your designated sponsor must be notified immediately if the host employer terminates the placement before your program end date. The sponsor will officially close your program, and your J-1 status ends with it. You have a short grace period, typically 30 days, to depart the United States or transfer to a new program with a different host employer if your sponsor approves the transfer and a new DS-2019 can be issued in time.
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