Mid Level Lead Scheduler Jobs
Mid level lead scheduler jobs go to professionals ready to own scheduling programs end to end, coordinate across project teams, and guide junior staff with limited oversight. Roles are concentrated across Construction & Real Estate, Consulting & Professional Services, and Technology & Software, with a mix of on-site, remote, and hybrid settings, and employers like Primoris Services Corporation, LANXESS, and Houston Methodist hiring at this level now.
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Non-exempt
QUALIFICATIONS
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- Four years of experience in a medical setting or call center environment to include two years of medical scheduling experience
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to multi-task and flexibility to meet the needs of patients, physicians, and department
- Knowledge of mid-level registration/access functions and insurance procedures, including familiarity with insurance network parameters
- Ability to problem solve
- Mid-level understanding of medical terminology and diagnosis/procedural codes
- Ability to remain calm in stressful situations with patience and understanding
- Excellent customer service and professional communication skills
- Proficient computer skills and ability to learn and navigate multiple software programs
- Ability to handle detail work accurately and rapidly Strong training, leadership, and mentoring skills
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
- Serves as a liaison between patient, facility, and physicians to ensure exams, tests, and procedures are scheduled timely, accurately, and appropriately. Communicates special requests and add-ons with appropriate department team as needed.
- Communicates with departments throughout the facility when barriers to the current schedule present.
- Serves as a resource and trainer for less experienced and new staff; orients, guides and mentors team members to help build confidence and competency in skills, knowledge and abilities.
SERVICE ESSENTIAL FUNCTIONS
- Schedules patients for complex services (e.g., surgery, special procedures) on a routine basis accurately on the appropriate schedule. Synchronizes the appointment calendars in order to effectively schedule patients according to physician/department availability and urgency of patient service requirements as needed. May also provide pre-registration services.
- Obtains valid and compliant orders and schedules patients based on the physician order and according to department criteria. Enters all diagnostic services, surgical services and special procedures on the schedule as applicable.
- Confirms patients’ appointments, instructs on location and directions to facility/department, relays pre-appointment preparations, and arranges for patients to have interpreter, mobility, or other assistance as needed for the visit.
- Establishes/updates the hospital account record to include detailed patient demographic and insurance information in EHR system, selecting insurance plans and payers, and medical necessity determination.
- Responds promptly to requests by staff, patients, and physicians; reschedules and/or cancels appointments as needed. Assists with resolving EHR work queues that support scheduling. Generates reports and assists with department correspondence as directed.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and outcome. Resolves complex problems and issues.
- Schedules patient appointments utilizing standard operating procedures and enters data into EHR system with a high level of thoroughness, accuracy and timeliness.
- Meets scheduling goals set by the department (e.g., abandonment rate, productivity/ activities per hour, etc.).
FINANCE ESSENTIAL FUNCTIONS
- Gathers demographic and insurance information so that the patient’s insurance may be verified, authorization obtained, and patient’s portion determined prior to the patient’s date of service.
- Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Generates and communicates new ideas and suggestions that will improve quality or service.
SUPPLEMENTAL REQUIREMENTS
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WORK ATTIRE
- Uniform: Yes
- Scrubs: No
- Business professional: Yes
- Other (department approved): Yes
- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
ON-CALL*
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE Four years of experience in a medical setting or call center environment to include two years of medical scheduling experience
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
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Top Industries Hiring
- Construction & Real Estate22
- Consulting & Professional Services19
- Technology & Software10
- Healthcare & Medical Services7
- Science & Research6
Mid Level Lead Scheduler Jobs: Frequently Asked Questions
How do I get a mid level lead scheduler job?
Position yourself around ownership, not just task completion. Highlight projects where you managed the full scheduling cycle, resolved conflicts across teams, or improved on-time delivery metrics. Tailor your resume to show cross-functional coordination and any tools you used at a lead level, such as Primavera P6 or MS Project. Concrete outcomes, like schedule compression or variance reduction, stand out to hiring managers at this level.
Which companies hire mid level lead schedulers?
Companies hiring mid level lead schedulers right now include Primoris Services Corporation, LANXESS, and Houston Methodist, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from general contractors, engineering firms, defense primes, and large project owners who need someone who can run scheduling independently without constant senior oversight.
Are there remote mid level lead scheduler jobs?
Yes, though availability depends on the project type. About 17% of mid level lead scheduler openings are remote or hybrid as of November 2026, with fully remote roles more common in program management and corporate planning than in field-based construction or infrastructure scheduling. Hybrid arrangements are increasingly standard across government contracting and enterprise project environments.
How do I move up to a mid level lead scheduler role?
The path from entry level to mid level comes from accumulating project ownership over time. Start by taking on more complex schedules, volunteering to lead baseline development, and building proficiency in industry-standard tools. Earning a planning or scheduling certification, such as PMI-SP or AACE PSP, signals readiness. Demonstrating that you caught and corrected schedule issues independently is what separates mid level candidates from those still needing close supervision.
Which industries hire the most mid level lead schedulers?
Mid Level lead scheduler roles concentrate in Construction & Real Estate, Consulting & Professional Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run large, multi-phase projects where schedule integrity directly affects cost, compliance, and delivery commitments, creating consistent demand for experienced schedulers who can work without day-to-day direction.