Loan Servicing Specialist Jobs
Loan Servicing Specialist jobs are open across banking, credit unions, mortgage companies, and fintech, from entry-level to senior and team lead, with specializations in mortgage servicing, consumer loan administration, and default management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 73+ Loan Servicing Specialist jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
About This Job
The main purpose of this job is to provide support to a variety of specialty lending products.
Essential Functions:
- Research and prepare lien releases for all direct non-real estate and indirect loans
- Prepare and mail collateral (vehicle titles, CD's, stock) letters and loan documentation to customers
- Assist in processing daily macro’s
- Ensure compliance with department policies and regulations while accuracy and production goals are maintained
- Provide exemplary customer service to both internal and external customers
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Ability to learn or basic knowledge of the consumer loan servicing line of business
- Excellent customer service skills and ability to research answers and solutions
- Ability to maintain a high degree of confidentiality
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Basic level proficiency with Microsoft Word, Excel and Outlook
- Basic level proficiency of loan servicing systems; for example, Shaw, Origenate, Temenos, etc.
Education & Experience
- High School Diploma or equivalent combination or education & experience required. Associate’s degree in Business Administration preferred
- 1+ year banking, financial services, or related experience required
- 1+ year of experience with auto titling, or consumer loan documentation preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Operations Consumer Loan Servicing Representative level job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $16.85 to $19.25 per hour.
#LI-BC1
Must be eligible to work in the US without sponsorship now or in the future.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.
Location: 922 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeAbout Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
About This Job
The main purpose of this job is to provide support to a variety of specialty lending products.
Essential Functions:
- Research and prepare lien releases for all direct non-real estate and indirect loans
- Prepare and mail collateral (vehicle titles, CD's, stock) letters and loan documentation to customers
- Assist in processing daily macro’s
- Ensure compliance with department policies and regulations while accuracy and production goals are maintained
- Provide exemplary customer service to both internal and external customers
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Ability to learn or basic knowledge of the consumer loan servicing line of business
- Excellent customer service skills and ability to research answers and solutions
- Ability to maintain a high degree of confidentiality
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Basic level proficiency with Microsoft Word, Excel and Outlook
- Basic level proficiency of loan servicing systems; for example, Shaw, Origenate, Temenos, etc.
Education & Experience
- High School Diploma or equivalent combination or education & experience required. Associate’s degree in Business Administration preferred
- 1+ year banking, financial services, or related experience required
- 1+ year of experience with auto titling, or consumer loan documentation preferred
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Operations Consumer Loan Servicing Representative level job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $16.85 to $19.25 per hour.
#LI-BC1
Must be eligible to work in the US without sponsorship now or in the future.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.
Location: 922 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeSee All 73 Loan Servicing Specialist Jobs
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Find JobsLoan Servicing Specialist Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Fintech
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in loan servicing specialist jobs.
- 1-3 years of experience in loan servicing, mortgage operations, or consumer lending
- Proficiency with loan servicing software such as Black Knight, MSP, or FICS
- Knowledge of RESPA, TILA, CFPB guidelines, and applicable state regulations
- Experience with escrow analysis, payment processing, and investor reporting
- Strong written and verbal communication skills for borrower and stakeholder interactions
- Associate or bachelor's degree in finance, business, or a related field preferred
Tips for Your Loan Servicing Specialist Job Search
Tailor your resume to servicing software
Hiring managers scan for specific platforms like Black Knight, FICS, or MSP. Name the loan servicing systems you have worked in, the loan types you handled, and the volume you managed, so your resume clears the initial screen.
Highlight compliance and regulatory knowledge
Employers in this field prioritize candidates familiar with RESPA, TILA, and CFPB guidelines. Call out any experience with escrow analysis, loss mitigation, or investor reporting directly in your summary and work history sections.
Apply early to roles that fit
Migrate Mate lists loan servicing specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your loan type
Mortgage servicing, auto loan administration, and student loan roles require different skill sets and software. Filter openings by the loan type you know best, since hiring managers prefer candidates with direct experience in that specific product category.
Prepare for scenario-based interview questions
Interviewers often ask how you handled a delinquent account, resolved a payment misapplication, or communicated with a distressed borrower. Prepare two or three concrete examples with specific outcomes, not general descriptions of your duties.
Negotiate by citing portfolio complexity
When discussing compensation, anchor your ask to the complexity of the loan portfolios you have managed, the investor types you have reported to, or any default or forbearance experience you bring, rather than making a general experience argument.
Loan Servicing Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most loan servicing specialists?
The companies hiring the most loan servicing specialists right now include CBRE, JPMorganChase, and Middlesex Savings, with the largest share of openings in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Mortgage servicers, national banks, and credit unions consistently account for the highest volume of postings.
How many loan servicing specialist jobs are remote?
About 64% of loan servicing specialist openings are fully remote or hybrid as of November 2026, reflecting steady demand for distributed servicing teams. Roles focused on borrower communications, payment processing, and default counseling tend to be the most available remotely, while positions requiring vault access or in-person branch support are typically on-site.
How do you become a loan servicing specialist?
Start by building foundational knowledge in banking, lending, or customer service, since most entry-level postings expect familiarity with payment processing and account management. Getting hands-on with a major loan servicing platform, learning core regulations like RESPA and TILA, and earning a certificate in mortgage or consumer lending strengthens your candidacy significantly before you apply.
Can you get a loan servicing specialist job with little or no experience?
Yes, entry-level loan servicing specialist roles exist and often accept candidates from customer service, collections, or bank teller backgrounds. Employers prioritize attention to detail, comfort with data entry, and clear borrower communication over direct servicing experience at the junior level. Demonstrating familiarity with any loan management software, even through a course or certification, gives you a real edge.
What does the loan servicing specialist interview process look like?
Most processes start with a phone screen focused on your experience with loan types, servicing systems, and compliance basics. A hiring manager interview typically follows, covering scenario questions about payment disputes, escrow discrepancies, or delinquent accounts. Some employers add a brief skills assessment testing data accuracy or regulatory knowledge before extending an offer.
Where can I find and apply to loan servicing specialist jobs?
You can find and apply to loan servicing specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience, loan specialization, and preferred work location, then apply directly to each listing that fits.
See All 73 Loan Servicing Specialist Jobs
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