Manager, Product Management Jobs in Phoenix, AZ
Manager, product management jobs in Phoenix are concentrated in the Camelback Corridor, Downtown Phoenix, and Tempe, with strong demand across tech, financial services, and healthcare from employers including American Express, EY, and Lucid Motors. Agile and B2B SaaS product experience are especially in demand right now. Scan the live roles below and apply to whichever ones fit.
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Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
Role focus: Lead product strategy and execution for AI-powered operations capabilities that move Technology Operations from reactive incident response toward AI-assisted, AI-augmented, and safely automated operations.
As a Senior Manager, Digital Product Management for AI Ops, you will lead product strategy and execution for a portfolio of AI-powered operations capabilities that help transform Technology Operations from manual, reactive incident response to AI-assisted, AI-augmented, and increasingly autonomous operations. You will define and manage product roadmaps across agentic root-cause analysis, event correlation and noise reduction, operational copilots, knowledge and skills management, guided remediation, and safe self-healing workflows.
This role sits at the intersection of product management, SRE, observability, ITSM, automation, data platforms, and responsible AI. You will translate operational pain points into AI-enabled product capabilities, define success metrics, prioritize the backlog, and partner closely with engineering, SRE, application support, infrastructure, risk, compliance, and vendor partners to deliver production-grade AI Ops products at enterprise scale.
The ideal candidate is a product leader who can combine strong customer discovery and roadmap discipline with the technical fluency to reason about AI/ML systems, GenAI and agentic workflows, observability data, knowledge quality, model evaluation, human-in-the-loop controls, and governed automation in a regulated environment.
- Bachelor's degree in Information Systems, Computer Science, Information Technology, Engineering, Business, or comparable experience; advanced degree preferred.
- 8+ years of successful product management, engineering, deployment, or operations experience in enterprise-grade technology environments.
- Experience product-managing AI, ML, GenAI, automation, observability, IT operations, SRE, or platform products.
- Strong understanding of incident management, problem management, change management, ITSM workflows, and production operations.
- Familiarity with AIOps capabilities such as event correlation, anomaly detection, root-cause analysis, predictive operations, automated remediation, and self-healing.
- Demonstrated ability to translate ambiguous operational problems into product strategy, roadmaps, user stories, requirements, and measurable outcomes.
- Experience defining success metrics for AI or data-driven products, including adoption, quality, accuracy/helpfulness, operational efficiency, and risk outcomes.
- Proven ability in Agile methodologies, communication management, product strategy, road mapping, requirements management, and feature prioritization.
- Experience collaborating with senior stakeholders across technology, operations, risk, compliance, security, and vendor organizations to drive software solutions and innovation. Technical fluency with cloud platforms such as AWS, Azure, or Google Cloud; hybrid infrastructure, automation, DevOps, or SRE experience preferred.
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Preferred / Nice to Have
- Experience with observability platforms, logging/metrics/tracing, ServiceNow or equivalent ITSM platforms, automation/orchestration tools, and enterprise cloud environments.
- Familiarity with GenAI/LLM concepts, RAG, prompt engineering, agentic workflows, model evaluation, feedback loops, and responsible AI controls.
- Experience with enterprise AI governance, auditability, RBAC, human-in-the-loop workflows, and risk-managed automation.
- Certifications such as CompTIA A+, Network+, Security+, public cloud certification, product management certification, or Agile/SAFe certification are pluses.
- DevOps knowledge for highly available IT infrastructure preferred.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
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Manager, Product Management Jobs in Phoenix: Frequently Asked Questions
How do I get a manager, product management job in Phoenix?
Focus your search on Phoenix's tech corridor in Tempe and Scottsdale, the financial services firms clustered along the Camelback Corridor, and the growing healthcare and insurtech companies based Downtown and in Chandler. Employers here consistently favor candidates with agile or scrum experience, B2B SaaS backgrounds, and familiarity with cross-functional stakeholder management. Tailoring your portfolio to show measurable product outcomes gives you a clear edge in this market.
Which companies hire manager, product managements in Phoenix?
Employers hiring manager, product managements in Phoenix right now include American Express, EY, and Lucid Motors, based on current listings on Migrate Mate as of November 2026. Phoenix's hiring base is broad, mixing large financial institutions and insurance carriers with regional tech firms and rapidly growing healthcare organizations.
Are there remote manager, product management jobs in Phoenix?
Yes, though availability depends on the role. Product management is generally desk-based and collaboration-driven, making remote and hybrid arrangements relatively common compared to more on-site functions. About 84% of manager, product management openings tied to Phoenix are remote or hybrid as of November 2026, with the remote share highest among software and fintech employers headquartered here.
How can I get a manager, product management job in Phoenix with little or no experience?
The most realistic entry path in Phoenix is moving into an associate or junior product manager role at one of the city's mid-size tech firms or insurance carriers, where internal promotion pipelines are active. Roles in business analysis, project coordination, or product operations at Phoenix-area companies like large healthcare systems or regional fintechs frequently transition into product management. Building a portfolio around one shipped product improvement, even from a side project, meaningfully strengthens your application.
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