Manager, Product Management Jobs
Manager, Product Management jobs are open across technology, financial services, healthcare, and consumer goods, at levels from associate manager to director, with specializations in platform, growth, and B2B product management. Find a role that fits from the openings below and apply directly.
Find JobsOverview
Showing 5 of 10,196+ Manager, Product Management jobs
DESCRIPTION
About the Organization
Amazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Experience team owns the product strategy, tooling, and AI systems that define how Customer Service agents work: what information they can access, what actions they can take, and how effectively they resolve customer issues on first contact.
At the center of this is our associate-facing customer service platform — the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. We are investing in rebuilding this platform for the AI era: moving from rigid, domain-specific workflows toward a flexible, intelligent experience where AI and human agents work side by side to deliver faster, more consistent, and higher-quality customer outcomes.
We are looking for a Sr. Manager, Product Management Tech to own the product strategy and execution for our associate platform across four high-volume, high-complexity contact domains.
This leader will define and deliver the agent-facing experience for these domains — reducing friction in how associates work, eliminating inconsistency in how issues are resolved, and building an AI-native UI that surfaces the right context, guidance, and resolution options to agents in real time. The north star is simple: every customer contact in these domains ends with a fast, consistent, on-brand resolution on first contact, demonstrating the very best of human and AI collaboration.
The current product does not exist in the form it needs to be. This leader will contribute to the overall platform vision, build the team around the key domains, set the roadmap, and drive execution — partnering closely with the customer-facing product teams that own the same domains on the customer self-service side, and with engineering, data science, and customer service operations.
Key job responsibilities
- Own the product strategy and roadmap for the associate platform across digital products, devices, subscriptions, and account contact types — from problem definition and strategy through requirements, development, launch, and continuous improvement.
- Build on an AI-native agent experience. Design and deliver resolutions embedded in an AI-led UI— surfacing relevant customer context and recommending resolution paths in real time— so that associates spend their time on attending to the customer, not managing the tool. Measure success through first contact resolution rates, handle time, and customer satisfaction.
- Drive workflow simplification. Eliminate the specialized tooling and routing dependencies that require associates to be trained on narrow issue types. Build upon the product model that enables associates to handle contacts across domains flexibly, without sacrificing resolution quality.
- Build the team. Hire and develop individual product managers for each domain, create clear ownership structures, establish product development processes, and build a high-performing PM team that operates ahead of engineering — not behind it.
- Partner cross-functionally. Work directly with the customer-facing product teams that own the consumer experience for these same domains to ensure agent tooling reflects and enables the customer experience being built. Partner with engineering, data and applied sciences, BI, UX, and customer service operations on roadmap sequencing, launch planning, and adoption.
- Deliver a key 2026 strategic initiative that supports a senior leadership commitment, requiring tight cross-functional coordination and on-time delivery.
- Represent your product portfolio in senior leadership reviews and planning cycles, authoring clear, data-backed product strategy documents and investment narratives.
BASIC QUALIFICATIONS
- Bachelor's degree
- 6+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- 3+ years of team management experience
PREFERRED QUALIFICATIONS
- Experience delivering consumer software products and services in a high growth environment
- Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $197,900.00 - $267,800.00 USD annually
DESCRIPTION
About the Organization
Amazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Experience team owns the product strategy, tooling, and AI systems that define how Customer Service agents work: what information they can access, what actions they can take, and how effectively they resolve customer issues on first contact.
At the center of this is our associate-facing customer service platform — the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. We are investing in rebuilding this platform for the AI era: moving from rigid, domain-specific workflows toward a flexible, intelligent experience where AI and human agents work side by side to deliver faster, more consistent, and higher-quality customer outcomes.
We are looking for a Sr. Manager, Product Management Tech to own the product strategy and execution for our associate platform across four high-volume, high-complexity contact domains.
This leader will define and deliver the agent-facing experience for these domains — reducing friction in how associates work, eliminating inconsistency in how issues are resolved, and building an AI-native UI that surfaces the right context, guidance, and resolution options to agents in real time. The north star is simple: every customer contact in these domains ends with a fast, consistent, on-brand resolution on first contact, demonstrating the very best of human and AI collaboration.
The current product does not exist in the form it needs to be. This leader will contribute to the overall platform vision, build the team around the key domains, set the roadmap, and drive execution — partnering closely with the customer-facing product teams that own the same domains on the customer self-service side, and with engineering, data science, and customer service operations.
Key job responsibilities
- Own the product strategy and roadmap for the associate platform across digital products, devices, subscriptions, and account contact types — from problem definition and strategy through requirements, development, launch, and continuous improvement.
- Build on an AI-native agent experience. Design and deliver resolutions embedded in an AI-led UI— surfacing relevant customer context and recommending resolution paths in real time— so that associates spend their time on attending to the customer, not managing the tool. Measure success through first contact resolution rates, handle time, and customer satisfaction.
- Drive workflow simplification. Eliminate the specialized tooling and routing dependencies that require associates to be trained on narrow issue types. Build upon the product model that enables associates to handle contacts across domains flexibly, without sacrificing resolution quality.
- Build the team. Hire and develop individual product managers for each domain, create clear ownership structures, establish product development processes, and build a high-performing PM team that operates ahead of engineering — not behind it.
- Partner cross-functionally. Work directly with the customer-facing product teams that own the consumer experience for these same domains to ensure agent tooling reflects and enables the customer experience being built. Partner with engineering, data and applied sciences, BI, UX, and customer service operations on roadmap sequencing, launch planning, and adoption.
- Deliver a key 2026 strategic initiative that supports a senior leadership commitment, requiring tight cross-functional coordination and on-time delivery.
- Represent your product portfolio in senior leadership reviews and planning cycles, authoring clear, data-backed product strategy documents and investment narratives.
BASIC QUALIFICATIONS
- Bachelor's degree
- 6+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- 3+ years of team management experience
PREFERRED QUALIFICATIONS
- Experience delivering consumer software products and services in a high growth environment
- Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $197,900.00 - $267,800.00 USD annually
See All 10,196+ Manager, Product Management Jobs
Jump back to the full list of openings and apply to any Manager, product management role that fits.
Find JobsManager, Product Management Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Amazon619
- Apple381
- Google362
- CVS Health212
- NVIDIA205
Top Industries Hiring
- Technology & Software3,561
- Electronics & Hardware790
- Banking & Financial Services609
- Consulting & Professional Services596
- Manufacturing527
What Employers Look For
The qualifications that appear most often in Manager, product management jobs.
- 3 to 7 years of product management experience with demonstrated ownership of a full product lifecycle
- Proficiency with roadmapping and project tools such as Jira, Aha, or Productboard
- Experience with agile and scrum methodologies in a cross-functional team environment
- Ability to write product requirements documents and translate business goals into technical specifications
- Bachelor's degree in business, computer science, engineering, or a related field
- Experience with user research methods, A/B testing frameworks, and data analysis tools such as Looker or Mixpanel
Tips for Your Manager, Product Management Job Search
Quantify outcomes on your resume
Hiring managers for product management roles want to see measurable impact, not responsibilities. Replace bullet points about features you shipped with metrics: adoption rates, revenue influenced, latency improvements, or retention lifts tied directly to your decisions.
Tailor your portfolio to the domain
A fintech company won't connect with a portfolio built entirely around consumer apps. Pull a case study that mirrors the company's product type, user base, and business model before you apply, even if it means reframing work you already have.
Apply early to roles that fit
Migrate Mate lists manager, product management openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by their product lifecycle stage
A manager, product management role at a growth-stage company requires a different skill set than one maintaining a mature platform. Read the job description for signals like 'zero to one,' 'scale,' or 'optimize,' then frame your experience to match that exact stage.
Prepare for the product critique question
Most product management interviews include a live teardown of an existing product. Practice critiquing products in the company's own vertical, not just general consumer apps, so your feedback reflects an understanding of their specific user and business constraints.
Negotiate beyond base compensation
Product management offers vary most in equity, roadmap ownership, and headcount authority. Before accepting, ask specifically which product areas you would own and whether the role has budget for hiring, since scope determines career trajectory more than title alone.
Manager, Product Management Jobs: Frequently Asked Questions
Which companies are hiring the most manager, product managements?
The companies hiring the most manager, product managements right now include Amazon, Apple, and Google, with the largest share of openings in California, New York, and Washington, based on current listings on Migrate Mate as of June 2026. Concentrations tend to be highest at technology platforms, financial services firms, and enterprise software companies.
How many manager, product management jobs are remote?
About 33% of manager, product management openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in the management tier. Platform and growth product areas tend to have the highest share of fully remote postings, while hardware-adjacent and operations-focused product roles lean more toward on-site arrangements.
How do you become a manager, product management?
Most people move into a manager, product management role by first spending several years as an individual-contributor product manager, building a record of shipped features and cross-functional collaboration. From there, demonstrating that you can mentor junior PMs, run a discovery process end to end, and influence engineering and design decisions without direct authority is what typically precedes a manager title. Some candidates also come from adjacent roles in program management or technical business analysis.
How do you get hired as a manager, product management with little experience?
Candidates with limited direct product management experience have the strongest results when they document adjacent work that mirrors the core job: prioritizing competing requests, writing requirements, running user interviews, or owning a feature from idea to launch in a non-PM role. Transferable backgrounds in engineering, UX research, business analysis, or consulting are common entry points. Building a public portfolio or contributing to a product at a startup can substitute for years of formal title history.
What does the manager, product management interview process look like?
The process typically includes a recruiter screen, a hiring manager conversation focused on your product philosophy and past ownership, and then a loop of structured interviews covering product sense, metrics and analytical thinking, and cross-functional collaboration scenarios. Most companies also include a live case or take-home exercise where you define a problem, prioritize solutions, and present your reasoning. Final rounds often involve a panel with engineering and design leadership.
Where can I find and apply to manager, product management jobs?
You can find and apply to manager, product management jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your experience level, domain, and location preferences, then apply directly to each listing that fits.
See All 10,196+ Manager, Product Management Jobs
Jump back to the full list of openings and apply to any Manager, product management role that fits.
Find Jobs