Marketing Support Specialist Jobs in Colorado

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

Paragon 28, a Zimmer Biomet Company, located in Englewood, Colorado, is hiring a Marketing Materials Coordinator. The Marketing Materials Coordinator is responsible for shipping, auditing, and restocking marketing material products. Paragon 28 Marketing Materials include (but are not limited to): acrylics, show sets, lab (cadaveric/saw bone trays) sets, banners, sawbones, power, universal instruments, lab equipment (when needed, PPE and others), patient specific equipment, table cloths, and literature associated with Paragon 28’s event types. Additional Marketing Materials may be added when necessary. Event types this position supports will vary from tradeshows, medical education courses, mobile labs, dinners, sales interactions, development/engineering labs, and/or educational lab sessions. Working in conjunction with the entire Medical Education team and Lab Manager, the Marketing Materials Coordinator is responsible for the show, cadaveric, and demo inventory to ensure every medical education opportunity and additional Paragon 28 event types are fully supported.

This position is 100% onsite at our location in Englewood, Colorado.

How You'll Create Impact

• Contact for customers, field sales and distributor/agency reps through order entry and telephone support for the following duties:
• Receive orders via SmartSheet, phone, and/or e-mail.
• Process incoming and returned orders for products within the business day keeping inventory organized digitally using Google Sheets, SAP, and/or SmartSheets.
• Schedule show, cadaver and demo sets to ensure lab/tradeshow coverage.
• Ensure show, cadaver, and demo sets are returned promptly after event by the point of contact, cleaned, audited, and reset.
• Track shipped orders and resolve late shipments. Send back up shipments as needed.
• Notify accounting to bill for lost/damaged equipment.
• Audit inventory and replenishment missing equipment from marketing material equipment.
• Determine appropriate pricing, terms and shipping method for products by following Company guidelines.
• Resolve issues with customers concerning order status, credit and shipping problems. Working closely with the event teams regarding shipping for large tradeshows.
• Fulfill literature and other requests for information by working closely with the marketing and artwork team members.
• Offsite and onsite temporary lab and marketing material set up.
• Initiates, maintains, and compiles records associated with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment by performing the following duties.
• Compares nomenclature, stock numbers, and other listed information on packing slips to verify accuracy of purchase orders and shipping orders.
• Compiles information on receipt of disbursement of marketing material equipment and computes inventory balance, price, and cost.
• Reconciles shipping and pack list discrepancies in a timely manner.
• Prepare all necessary shipping documentation and ensure that shipments are tracked to destination.
• Package materials and equipment ensuring that shipping documentation is accurate and materials are protected adequately for shipment.
• Determine most efficient and economical routing and mode of transportation.
• Initiate investigations into causes of misdirected shipments, damage or shortages in shipments or overcharges in freight cost.
• Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.
• Assist in the development of processes and procedures for inventory, receiving, shipping, and administrative responsibilities resulting in cost and efficiency improvements for the marketing warehouse.
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Support cross functionally including, but not limited to: Lab Manager or Medical Education Admin/Coordinators, Commercial, Events, Marketing, and Sales team members.
• Other duties as assigned by the Manager.

Your Background

• High school diploma/GED plus 2-year related distribution or inventory control experience
• Familiar with medical device industry, specifically foot and ankle is ideal.
• Proficient in Microsoft Office.
• Organized and attention to detail.
• Must be able to establish and maintain relationships with outside vendors and P28 team members or sales agents.
• Maintain a high level of professionalism with phone, email and in person interactions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstracts and/or concrete variables.

Work Environment

This job is performed in a distribution/warehouse environment. This role requires the handling of cadaveric specimens.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate with individuals internal and external to the organization. The employee frequently is required to move about the facility. The employee will regularly to lift up-to 50 lbs. by themselves.

Position Type/Expected Hours of Work

This is a full-time position working four 10 hour shifts per business week. It may reasonably require additional hours during the week and weekend; specific requirements will be determined with Manager with advanced notice when possible.

Travel Expectations

5% or more of overnight travel, only as needed to support offsite medical education labs or tradeshows.

Compensation Data

Hourly Rate: $26.00 USD

EOE