Mid Level Network Operations Technician Jobs
Mid level network operations technician jobs go to technicians ready to own network infrastructure projects end to end, troubleshoot complex issues independently, and guide junior team members without constant oversight. Hiring runs across Technology & Software, Education, and Law & Legal Services, with employers like HP, Invesco, and Collabera competing for technicians at this level now.
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About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What’s in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:
Flexible paid time off
Hybrid work schedule
401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
Health & wellbeing benefits
Parental Leave benefits
Employee stock purchase plan
Job Description
About the Team:
The Network Platform team is part of the broader Infrastructure Platform organization and is responsible for designing, building, and operating secure, scalable, and resilient network services across on‑prem and cloud environments. The team partners closely with Cloud, Security, Application, and Operation teams to deliver standardized, automated networking capabilities that support business growth. We focus on modern network architecture, cloud-native services, and infrastructure automation to improve reliability and speed to delivery. Our global team operates in a fast‑paced, collaborative environment with a strong emphasis on continuous improvement and operational excellence.
Your Role
The Network Infrastructure Operations Engineer is responsible for the monitoring, support, troubleshooting, and implementation of enterprise network and security infrastructure. Working closely with Engineering, Cloud, and Security teams, this role ensures the reliability, performance, and security of network services while driving operational excellence, automation, and continuous improvement.
You are Responsibles for:
- Monitor, support, troubleshoot, and maintain global network infrastructure to ensure high availability, performance, and security.
- Implement infrastructure changes, upgrades, and maintenance activities in accordance with ITSM and change management processes.
- Serve as an escalation point for network incidents, driving timely resolution of service disruptions and root cause analysis.
- Partner with Engineering teams to operationalize new technologies, ensuring successful transition into production support.
- Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
- Support major incidents, disaster recovery exercises, technology refreshes, and vulnerability remediation activities.
- Identify opportunities to improve network reliability, operational efficiency, and automation.
- Develop and leverage automation solutions to reduce manual effort and improve operational effectiveness.
- Participate in on-call support rotations and provide support for critical incidents and maintenance activities as required.
The Experiences you Bring:
- 3-4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity. Strong working knowledge and troubleshooting experience in the following areas:
- Enterprise Networking: Cisco switching, routing, wireless, and data center networking technologies.
- Network Security: Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
- Monitoring & Observability: SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
- Automation & Infrastructure as Code: Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
- Cloud Networking: AWS, Microsoft Azure, and Google Cloud networking services and connectivity.
- Operational Excellence: Incident management, problem management, change management, root cause analysis, and service improvement.
- Cisco CCNA / CCNP
- Palo Alto PCNSA / PCNSE
- Azure Network Engineer Associate
- AWS Networking Specialty
- ITIL Foundation
Full Time / Part Time
Full timeWorker Type
EmployeeJob Exempt (Yes / No)
YesWorkplace Model
Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
About Invesco
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
What’s in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:
Flexible paid time off
Hybrid work schedule
401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
Health & wellbeing benefits
Parental Leave benefits
Employee stock purchase plan
Job Description
About the Team:
The Network Platform team is part of the broader Infrastructure Platform organization and is responsible for designing, building, and operating secure, scalable, and resilient network services across on‑prem and cloud environments. The team partners closely with Cloud, Security, Application, and Operation teams to deliver standardized, automated networking capabilities that support business growth. We focus on modern network architecture, cloud-native services, and infrastructure automation to improve reliability and speed to delivery. Our global team operates in a fast‑paced, collaborative environment with a strong emphasis on continuous improvement and operational excellence.
Your Role
The Network Infrastructure Operations Engineer is responsible for the monitoring, support, troubleshooting, and implementation of enterprise network and security infrastructure. Working closely with Engineering, Cloud, and Security teams, this role ensures the reliability, performance, and security of network services while driving operational excellence, automation, and continuous improvement.
You are Responsibles for:
- Monitor, support, troubleshoot, and maintain global network infrastructure to ensure high availability, performance, and security.
- Implement infrastructure changes, upgrades, and maintenance activities in accordance with ITSM and change management processes.
- Serve as an escalation point for network incidents, driving timely resolution of service disruptions and root cause analysis.
- Partner with Engineering teams to operationalize new technologies, ensuring successful transition into production support.
- Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
- Support major incidents, disaster recovery exercises, technology refreshes, and vulnerability remediation activities.
- Identify opportunities to improve network reliability, operational efficiency, and automation.
- Develop and leverage automation solutions to reduce manual effort and improve operational effectiveness.
- Participate in on-call support rotations and provide support for critical incidents and maintenance activities as required.
The Experiences you Bring:
- 3-4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity. Strong working knowledge and troubleshooting experience in the following areas:
- Enterprise Networking: Cisco switching, routing, wireless, and data center networking technologies.
- Network Security: Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
- Monitoring & Observability: SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
- Automation & Infrastructure as Code: Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
- Cloud Networking: AWS, Microsoft Azure, and Google Cloud networking services and connectivity.
- Operational Excellence: Incident management, problem management, change management, root cause analysis, and service improvement.
- Cisco CCNA / CCNP
- Palo Alto PCNSA / PCNSE
- Azure Network Engineer Associate
- AWS Networking Specialty
- ITIL Foundation
Full Time / Part Time
Full timeWorker Type
EmployeeJob Exempt (Yes / No)
YesWorkplace Model
Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
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Mid Level Network Operations Technician Jobs: Frequently Asked Questions
How do I get a mid level network operations technician job?
Position your experience around ownership, not just task completion. Highlight incidents you led to resolution, configurations you designed, or monitoring systems you improved. Certifications like CCNA or CompTIA Network+ signal depth, but concrete examples of reducing downtime or stabilizing infrastructure carry more weight. Tailor your resume to show that you operate with limited supervision and deliver results, not that you followed instructions.
Which companies hire mid level network operations technicians?
Companies hiring mid level network operations technicians right now include HP, Invesco, and Collabera, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from organizations with established network infrastructure teams, including managed service providers, telecoms, large enterprises, and government contractors looking for technicians who can hold down a shift and own escalations.
Are there remote mid level network operations technician jobs?
Yes, though the role is more on-site heavy than many IT positions due to hands-on hardware requirements. About 20% of mid level network operations technician openings are remote or hybrid as of November 2026, with remote roles typically focused on monitoring, NOC shifts, and configuration management rather than physical installation or data center work.
How do I move up to a mid level network operations technician role?
Moving from entry level to mid level takes deliberate skill-building over time. Focus on earning a recognized networking certification, then seek out opportunities to own a project or process rather than just support one. Document measurable outcomes, such as reduced alert noise or faster mean time to resolution. Technicians who progress quickly tend to volunteer for on-call responsibilities and cross-train on adjacent systems like security or cloud networking early.
Which industries hire the most mid level network operations technicians?
Mid Level network operations technician roles concentrate in Technology & Software, Education, and Law & Legal Services, based on current listings on Migrate Mate as of November 2026. These sectors rely on continuous network uptime across distributed infrastructure, which drives steady demand for technicians who can manage complex environments and respond to incidents without escalating everything to senior staff.