Operations Analyst Jobs in Austin, TX

INTRODUCTION

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

THE OPPORTUNITY

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. For years, Abbott's medical device businesses have offered technologies that are faster, more effective, and less invasive. Whether it's glucose monitoring systems, innovative therapies for treating heart disease, or products that help people with chronic pain or movement disorders, our medical device technologies are designed to help people live their lives better and healthier. Every day, our technologies help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

Our team in Austin, TX (or Alpharetta, GA) is looking for a Senior Contract Operations Analyst.

This is a fully onsite role.

The primary role for the Senior Contract Operations Analyst is to support the Medical Devices US Sales Division. The Analyst will interface with Sales, Management, Accounts Receivable, Accounts Payable, Finance, and Accounting to apply business management principles and financial concepts that maximize the company’s performance against sales and profit goals and minimize risk. The ideal candidate must proactively research, analyze, and interpret complex data and work effectively in a high-pressure, high-demand sales support environment.

What You’ll Work On

• Owns rebate and fee administration from point of full execution to expiration – collaborates with contract authors and sales team, and performs complicated calculations, obtains appropriate approvals, and ensures timely posting and delivery of payment to customers.
• Processes rebates and fees, coordinating with cross-functional groups to ensure customers are paid accurately and on-time. Works within audit guidelines for contract approval and contract creation.
• Builds mathematical models & tools to determine payout amounts and track contract performance.
• Provides formal and informal written and verbal updates to Customers, Sales, Contract Operations Management, Accounting, Finance, Commercial Legal and other cross-functional groups.
• Manages communication and awareness of contractual obligations with all levels of internal and external customers to include sales reps and hospital representatives.
• Serves as a subject matter expert and primary contact for hospitals, hospital systems and group purchasing organizations within assigned geography for their rebate and admin fee related questions.
• Solves complex problems, exercising sound business judgment to make recommendations based on the analysis of multiple sources of information.
• Provides reports and analysis to department and senior management as requested.
• Follows all management approved processes and procedures; alerts management when circumstances require deviation to the approved processes and procedures.

EDUCATION AND EXPERIENCE YOU’LL BRING

• Bachelors Degree Finance or Business or related discipline.
• Minimum 5 year related experience in finance, marketing (preferred) or related area.
• Excellent organizational and analytical skills.
• Advanced skills in Microsoft Excel, Microsoft Access.
• Experience using SAP preferred.
• Ability to work under pressure, handle multiple priorities.
• Accommodating changing priorities while maintaining overall workload is essential.
• Proven financial/mathematical competence.
• Interpersonal and written/oral communications are vital.
• Strong Analytical, financial, and information systems (preferred), strategic, and problem-solving skills are required.

PREFERRED SKILLS:

• Ability to assess reasonableness and relevance of contract documentation and system data.
• Excel in solving multifaceted problems.
• Willing to make difficult and unpopular decisions.
• Anticipate issues; understand the implications and interrelationships of those issues to the client and other areas.
• Knowledge of mathematical modeling and demonstrated ability to quickly identify relevant details while working with large data sets.
• Demonstrated ability to manage multiple projects simultaneously, deal with unresolved issues, and effectively communicate and maintain rapport with all levels of personnel within Abbott Med Device organization.
• Customer-service oriented mind frame and skill sets to support the field sales team, Finance, and Accounting teams and their needs.
• Well-organized, keenly attentive to detail, and proactive to quickly anticipate and prevent, and identify and remedy questions and issues before or when they arise.
• Excellent verbal and written communications skills with attention to detail and ability to work with general supervision.
• Well-honed sense of urgency and ability to work under pressure. This includes the ability to multitask and manage competing priorities.
• Advanced proficiency in Microsoft products including Excel and Word, as well as experience using Business Objects or similar reporting systems.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.